Customer reviews

4.4/5

259 verified reviews in the last 6 months.

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  • D

    Dustin C.

    Purchased on February 8, 2024

    5/5

    Ordered a refurbished iPhone 14 Pro and it came looking brand new, battery level 100%, with a charging cord as well. The whole process was really smooth and easy. Been recommending Backmarket to my coworkers and friends I'm so thrilled. The payment options are also wayyyy more generous than anything you'll get from a cell phone shop.

    Reviewed in the United States on February 15, 2024

    iPhone 14 Pro 256GB - Deep Purple - Unlocked - Dual eSIM
  • G

    Gianni W.

    Purchased on April 8, 2024

    4/5

    The iPhone 14 Pro came in awesome condition! Literally no scratches on the phone whatsoever. The only downside is the front camera/selfie mode has a pink circle in the background. When I snap a selfie, you can see the pink circle in my images. The main reason why I bought this phone was primarily for pictures. It's definitely a bummer that the camera is defective. I'm hoping they cover this under warranty, until I get the camera fixed, I will change the review to 5 stars as soon as possible.

    Reviewed in the United States on April 12, 2024

    iPhone 14 Pro 128GB - Space Black - Unlocked - Dual eSIM
  • B

    Bradley R.

    Purchased on February 2, 2024

    4.9/5

    Best experience yet. iPhone 14 Pro was packed super professionally and showed up in almost flawless condition even as being classified as I’m ’good’ condition. Booted it up and in no time transferred everything over and started using as my new device. Feels like I purchased a brand new phone. Thanks so much!

    Reviewed in the United States on February 25, 2024

    iPhone 14 Pro 1000GB - Gold - Unlocked - Dual eSIM
  • S

    Samantha J.

    Purchased on January 22, 2024

    4.6/5

    This is my 4th purchase from back market! Never had a bad experience. This time though I got the iPhone 14 Pro… in good condition. It wasn’t supposed to have any scratches on the screen but it sadly does. Right in the middle also. It says that the “good condition” will still have a perfect screen & it doesn’t. Kind of disappointing but other than that it works perfect!

    Reviewed in the United States on February 19, 2024

    iPhone 14 Pro 128GB - Deep Purple - Unlocked - Dual eSIM
  • K

    Kai G.

    Purchased on January 7, 2024

    5/5

    They delivered my phone exactly when they promised and it came in perfect condition, dont worry im a real person reviewing this. I got my iphone 14 pro in excellent condition and i bought a new battery. I highly recommend buying it if youre unsure.

    Reviewed in the United States on January 21, 2024

    iPhone 14 Pro 128GB - Gold - Unlocked - Dual eSIM
  • A

    Ambar R.

    Purchased on November 12, 2023

    5/5

    Excellent condition. I didn’t want to buy a new from from the brand itself after learning about what’s happening in Congo. I don’t want to increase the demand for that company. I got the iPhone 14 Pro and it’s in Excellent condition. I have had it for over a week and it works as good as new. I am so happy with my purchase and will never buy a new phone from the fruit brand ever again!

    Reviewed in the United States on December 1, 2023

    iPhone 14 Pro 128GB - Space Black - Locked AT&T - Dual eSIM
  • V

    Victor R.

    Purchased on September 24, 2023

    4.9/5

    Never thought getting a refurbished “new” phone would be so easy! I would definitely recommend BackMarket to anyone who doesn’t want to spend an arm and a leg for a new to them device. Plus they have fast shipping!

    Reviewed in the United States on December 18, 2023

    iPhone 14 Pro 128GB - Space Black - Unlocked - Dual eSIM
  • D

    Darryl R.

    Purchased on February 20, 2024

    5/5

    Very happy with the phone! Super fast shipping & quality of the refurbished phone surpassed my expectations. Would definitely buy again.

    Reviewed in the United States on February 28, 2024

    iPhone 14 Pro 256GB - Space Black - Locked AT&T - Dual eSIM
  • N

    Nathaniel H.

    Purchased on December 3, 2023

    5/5

    Great condition, marked "Very good" I would say was excellent! 100% battery health (might have been replaced?) I am very happy with my purchase and this refurbisher/seller.

    Reviewed in the United States on December 9, 2023

    iPhone 14 Pro 256GB - Deep Purple - Unlocked - Dual eSIM
  • J

    Jack E.

    Purchased on May 9, 2024

    4.4/5

    The phone arrived with the Display being an unknown/unrecognized device. I would have expected that when the phone was repaired it would have been replaced with a genuine Apple display. The generic displays are known to have issues down the line and even though I have purchased additional insurance on this phone, the hassle of having to ship my phone somewhere and being without it for however long it would take is not what I expected after spending what I did.

    Reviewed in the United States on May 30, 2024

    iPhone 14 Pro 256GB - Space Black - Unlocked - Dual eSIM