Customer reviews
4.3/5
992 verified reviews in the last 6 months.
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Julianne P.
Reviewed in the United States on November 28, 2023
5/5I am so happy to receive my order!!!. my Google Pixel 6 Pro. for $316.00. The phone actually came 2 days early. it is such a beautiful phone. I picked the "good" feature for a hot deal. It looked better was perfect when I pulled it from the box, which was packed securely, no worries for me.. I did my purchase after 6 months searching from my phone to my new one. It couldn't have come at a better time. I say "new" because, nobody could ever tell it was refurbished. l products have a unbelievable 1 YR warranty... Plus accident insurance if you have the dropsies, like me!! ill let you know about my usage, I'm not worried, it's guaranteed. Thanks Back Market<<Google Pixel 6 Pro 512GB - Black - UnlockedPurchased on November 24, 2023
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Gabriel L.
Reviewed in the United States on March 31, 2024
4.8/5I've always been skeptical with these so called refurbished products, let alone electronics. But I am absolutely satisfied with my recent purchase on here. Not only is the phone in excellent condition at a steal price, but it was also easy enough to get it going with the service of my choice . Very happy with this purchase.Google Pixel 7 128GB - Black - UnlockedPurchased on March 14, 2024
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Nick S.
Reviewed in the United States on March 11, 2024
4.6/5The phone is great, back market is great, but the refurbisher, Electrodealz Inc, not so much. Had the phone for about 5 months, the battery started swelling, causing the screen to unglue. It was still under warranty so I sent it back. I followed the directions to wipe the phone, using the offline directions as I was afraid to power up the phone with a swollen battery. Apparently I didn't wipe it correctly, because they immediately sent it back with no communication from them because "your phone is locked [with] pin/pattern." Why do they need to get into the phone to replace the battery anyway? Seems like a convenient excuse to me. I should have just gone with my gut and bought the kit on ifixit and done it myself, which is what I'm going to do now. The Backmarket part of the return/warranty process was very easy and painless though, so I'll give them that, though I do wish I could talk to the seller directly.Google Pixel 5 128GB - Black - UnlockedPurchased on September 8, 2023
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Kevin B.
Reviewed in the United States on March 10, 2024
4.9/5I was honestly pretty skeptical about buying a refurbished phone, obviously there's a much greater risk than buying new (with the plus side of price). I was also scared of bot reviews boosting the stats. However, I am incredibly satisfied with my Pixel 7. I got the excellent option and both the screen and back were perfect. The battery life seems as good as new and everything else works perfectly. The only small complaint is there was a little bit of dirt around the camera, but I cleaned it up in 30 seconds. Always remember refurbished can be risky, but I am very satisfied.Google Pixel 7 128GB - Black - UnlockedPurchased on March 3, 2024
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Rory P.
Reviewed in the United States on March 7, 2024
5/5Truly impressed with the device I received. The condition was really good and the only thing I could see was some barely noticeable cosmetic scratches on the screen that were only visible when the light catches it. Saved me a huge amount of money to purchase refurbished and I'm so pleased that I did.Google Pixel 7 Pro 128GB - Black - UnlockedPurchased on February 4, 2024
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Derrick S.
Reviewed in the United States on February 28, 2024
5/5I've been really hesitant to purchase refurbished due to the horrors of Amazon. I am so amazed at not only the service but product quality. I love my Pixel 7 Pro! It came in a very secure package, super fast (no subscription needed), and in mint condition. Couldn't have asked for a better experience! Thank you so much!Google Pixel 7 Pro 256GB - White - UnlockedPurchased on February 23, 2024
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Amit S.
Reviewed in the United States on February 26, 2024
5/5Writing this review after 7 days of use. Cosmetically the phone looks brand new. There are some barely visible spots along the top border/lining of the phone, but other than that there is literally zero dents or scratches on the phone. The screen, back glass, camera housing has no scratches at all. The battery health is good and I didn't notice any issues after 7 days of use. Tje cameras work perfectly, sound is good and all the apps running buttery smooth. The phone arrived in less than 48 hours which was insanely quick. I thing I will suggest for new buyers, back market is essentially a marketplace, so before making an order browse the refurbisher and their reviews just to be safe. Overall, 10/10 experience.Google Pixel 6 Pro 256GB - Black - UnlockedPurchased on February 22, 2024
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Amina N.
Reviewed in the United States on January 31, 2024
5/5Everything has just been excellent! I am so happy with my purchase and with the service offered by BackMarket. Everything was super easy and stress free. I was very concerned about buying a refurbished phone, but I will never go back to brand new ever again - what a waste and a terrible thing for our environment.Google Pixel 7 128GB - Black - UnlockedPurchased on January 14, 2024
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Ben R.
Reviewed in the United States on January 26, 2024
4.6/5Phone is in great condition so far, Ive always been pleased with Back Market and their partners in refurbishing. There was also an issue with shipping and delivery, Back Market reached out to Learbre, and they were able to update the shipping to be available to me. I appreciate the effort and will come back here for any electronic needs.Google Pixel 7 Pro 512GB - Black - UnlockedPurchased on January 23, 2024
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Dan S.
Reviewed in the United States on January 25, 2024
4.9/5I am beyond pleased with my Pixel 7 like new phone. It arrived in perfect condition. The set-up went smoothly and so far the only issue I have is I wish they had left the finger print ID button on the back of the phone as it does not always engage. This was my first buying experience with Back Market and the first time I've bought anything reconditioned. Overall a great experience!Google Pixel 7 128GB - Black - UnlockedPurchased on January 6, 2024