All iPhone 11 options

Warranty: 12 months

72 products
US - Earth month

Refurbished iPhone 11's customer reviews

4.2/5

4,021 verified reviews in the last 24 months.

  • M

    Midori D.

    Purchased on January 9, 2025

    Verified purchase
    4.9/5

    Ok so I’m just gonna get this part out of the way, I was really nervous to order off of here because I’m really paranoid about websites that sell refurbished stuff cause you never know of it could come in broken. But oh my gosh I couldn’t recommend this website enough! I ordered a 64g unlocked iPhone 11 in excellent, and it’s practically new, there was only a little scratch on the bottom of the back but I really don’t care. The battery health is at 91% and can last me through school, watching movies, playing games, etc. which is a big upgrade from my last phone! 5 ⭐️!!

    Reviewed in the United States on March 26, 2025

    iPhone 11 64GB - Black - Unlocked
  • B

    Betsy A.

    Purchased on January 18, 2025

    Verified purchase
    4.2/5

    This was my first experience with Back Market and it did not go off without a long hitch. The phone is fine now, but I was unable to transfer info into it. A call to Back Market's customer service only led to being given a phone number to Apple Support. That rep was wonderful, but we had to spend a lot of unnecessary time to walk through getting past the voiceover feature that the refurbisher left on. What should have taken a few minutes to set up this phone ended up taking almost 3 hours to do so.

    Reviewed in the United States on March 26, 2025

    iPhone 11 64GB - Black - Unlocked
  • D

    Daniel D.

    Purchased on March 26, 2025

    Verified purchase
    5/5

    My verified reconditioned iPhone11 arrived promptly and is in excellent condition. Looks like a new phone. I've had it for a full week now and it has worked perfectly. It came with 97% battery health and holds a charge easily for more than a day despite heavy use by me. I have had other Back Market phones before and highly recommend them. Setup was easy as I paired it with my old iPhone.

    Reviewed in the United States on April 7, 2025

    iPhone 11 64GB - Black - Unlocked
  • T

    Tiffany D.

    Purchased on March 14, 2025

    Verified purchase
    5/5

    Was looking for a refurbished phone for my 11 year old. Was told by a friend to check out backmarket and I am so glad I did. Delivery was amazing and phone was in amazing condition. Better than I expected. Overall very happy with my decision!

    Reviewed in the United States on March 31, 2025

    iPhone 11 64GB - White - Unlocked
  • W

    Wendy G.

    Purchased on February 25, 2025

    Verified purchase
    4.5/5

    Very happy with my experience purchasing a refurbished phone for my 83 yr old father. He’s always had a trac phone and paid for minutes. This phone was affordable and easy to use. Plus I traded in a phone and got money back to help with the cost.

    Reviewed in the United States on March 26, 2025

    iPhone 11 64GB - Black - Unlocked
  • E

    Erin H.

    Purchased on February 28, 2025

    Verified purchase
    4.6/5

    I love my phone. Only thing is that it came with 80% battery life which I’m not sure how good that is. But hey, it’s a refurbished phone!! What do you expect?? It’s nice tho and is working beautifully. Thank you back market I will be back to purchase more.

    Reviewed in the United States on March 26, 2025

    iPhone 11 64GB - Black - Unlocked
  • D

    David S.

    Purchased on December 19, 2024

    Verified purchase
    4.5/5

    The purchase was super easy, shipping was fast and arrived before Christmas. Phone wasn’t pristine by any means, but being a used refurbished phone, it was in great shape. The only reason I am giving 4 stars, is when I started to set up the phone (copied from my daughters phone since it was a gift for her) there was a message that popped up that said something like “Display can’t be verified by Apple” (maybe different verbiage). It still works fine but it was repaired with non Apple parts and I really don’t care about that.my problem was that I had to read the FAQ’s to find out what it meant. If it’s in the fine print somewhere the. I must have missed it. Overall, great purchase and will most likely purchase from BackMarket in the future.

    Reviewed in the United States on March 26, 2025

    iPhone 11 64GB - Purple - Unlocked
  • W

    W. keith W.

    Purchased on December 27, 2024

    Verified purchase
    4.6/5

    I haven't carried an iPhone for years and never a personal (vs work-issued) one, though I've bought them for family members. I just got my first set of hearing aids and had trouble pairing them with my android phones, so iPhone for the win! Worked like a charm. It arrived in very good condition (it was not explicit that it was refurbished but given the value pricing and age of the model it was more or less assumed), on the expected date and works perfectly. My only complaint is that when bought knew I understand they come with earbuds or at least the lightning -> aux connector for same, this did not.

    Reviewed in the United States on March 26, 2025

    iPhone 11 256GB - Black - Unlocked
  • M

    Marco S.

    Purchased on November 19, 2024

    Verified purchase
    4/5

    Everything was as expected for a refurbished phone. Works good cameras are good only problem I faced with this phone is the microphone for some odd reason it works perfectly fine on instagram calls voice memos/messages but on calls with my service provider all the other person hears is a lot of noise like if I’m in a hurricane a lot of wind and rain sounds

    Reviewed in the United States on March 26, 2025

    iPhone 11 64GB - Black - Unlocked
  • R

    Robert D.

    Purchased on October 9, 2024

    Verified purchase
    5/5

    A buddy of mine told me to checkout backmarket… at first I didn’t know what to expect and was a bit skeptic… however after everything arrived I couldn’t be anymore happy… back market came through for me on everything from customer service to my trade-in as well as sent me a great quality “new” refurbished phone that I’m very pleased with… would highly recommend backmarket and I’m looking forward to my next purchase.

    Reviewed in the United States on March 26, 2025

    iPhone 11 128GB - Black - Unlocked
See all 4,021 reviews

Read our guides

Benefits of buying a refurbished iPhone 11


At Back Market, customers can save big compared to the price of new on a certified refurbished iPhone 11. The best part is, you don't have to sacrifice performance quality in order to save money; all refurbished devices on our marketplace have been fully reconditioned, cleaned, inspected and tested to the same standards as a new one. This is the biggest difference between buying a used or pre-owned iPhone 11 compared to a refurbished one.

Buying a renewed iPhone 11 is also an environmentally friendly option. A refurbished iPhone 11 is often a second-hand device that has been restored and updated to meet Apple's manufacturer standards, which means you'll be helping to keep old Apple iPhones out of our landfills, reduce electronic waste, and minimize your carbon footprint.

Shop for unlocked iPhone 11


Where to find a refurbished iPhone 11 for cheap


If you're looking for cheaper iPhone 11 options and don't want to pay full price, you'll find the biggest selection, highest product quality and lowest prices on restored iPhone 11 models at Back Market. That's because we specialize specifically in refurbished tech and take the time to carefully vet every seller on our marketplace to ensure customers are getting reliable devices that perform like-new. We have several refurbed iPhone 11 phones in price ranges to fit almost anyone's smartphone budget.

Staying true to our brand, we're also a huge advocate for environmental change. In fact, at the beginning of 2023, we hit a milestone for preventing 1 million tons of carbon emission (CO2e) from entering the atmosphere. You can help contribute to a better circular economy when you shop iPhone 11 deals on our platform. 

 

iPhone 11 warranty and return policy


All iPhone 11 purchases on Back Market come with free standard shipping, a 1-year warranty, and a 30-day money-back guarantee. We want to make sure you can shop with confidence and find the best iPhone for your needs at lower prices.

 

What to expect when buying a refurbished iPhone 11


If you're a first time refurbished buyer, you might not be sure what to expect from your purchase. First, understand that your iPhone 11 may have external cosmetic flaws depending on the condition you choose (Back Market offers devices of Fair, Good and Excellent quality). However, whatever the condition, any external blemishes will not affect the performance of your iPhone and you can expect your device to perform as if it were newly opened directly from the Apple Store.

You should also be confident that your iPhone 11 is backed by a 1-year warranty, meaning in the rare case that any defects arise (outside of accidental damage) within 12 months of your delivery date, then you're entitled to your choice of a repair, replacement or reimbursement. 

 

iPhone 11 Trade In


If you already have an iPhone 11 that you're looking to replace, consider trading it into Back Market to give you a little extra budget for your next smartphone upgrade. We make the process simple for you and we'll give you a free online quote when you answer a few easy questions about your current iPhone. 

Trade in your iPhone 11

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