Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

393,698 verified reviews

Reviews

  • Linda S.

    Verified

    Reviewed 1/4/26, United States.

    I am very impressed with the Google pixel I bought from Back Market. The Google pixel 32 GB was the first cell phone I ever owned. Being slippery, I have gone through a number of them, but I still cannot find another phone with a better camera than this older phone. So I always keep a Google Pixel even if I don't use it as a phone, nothing can compare to the camera it has. I had just broken my last one and wasn't sure I would be able to find this phone again. I wasn't sure what I would get because this phone was refurbished, but I didn't think I had a choice. This phone actually has a better camera than the pixel I just broke. Well done, Back Market.

    Condition

    Excellent

    Purchased

    12/20/25

  • Tony H.

    Verified

    Reviewed 1/22/26, United States.

    Super Excellet. 😊 This was my very first time buying from this company, and I’ll admit I was a little skeptical at first about going the refurbished route. I was upgrading from my old mid-2014 13-inch MacBook Pro, so I decided to go with the 2021 16-inch MacBook Pro with the M1 Pro chip, 32GB of RAM, and a 512GB SSD. I wanted to be 100% sincere in my feedback, so I gave it a good month of heavy use before writing this. Honestly, the quality is outstanding! It arrived on time, well-packaged, and looked pristine—I found zero scratches on it. Even though it had 333 battery cycles, the battery health is great, and it performs like a brand-new machine. I am really enjoying this upgrade and truly appreciate the quality I received!

    Condition

    Excellent

    Purchased

    12/11/25

  • Logan C.

    Verified

    Reviewed 12/5/25, United States.

    I absolutely LOVE my refurbished MacBook Air!! I ordered it during their Black Friday sale and it was worth every penny!! I got mine in good condition with 16GB - SSD 512GB In space gray and I love it. 10/10 would recommend. It shipped out fast and they sent the QR code for my trade-in to be shipped through UPS and it was a seamless process. I'll be ordering all my devices through Back Market from now on.

    Condition

    Good

    Purchased

    11/29/25

  • Samuel C.

    Verified

    Reviewed 9/17/25, United States.

    I ordered a 'premium' condition Macbook Pro, and the whole experience was indeed *premium*. The machine arrived on time and in good shape and turned out to be an Apple refurbished computer with only 7 cycles on the battery and an active AppleCare+ subscription. As far as I can tell it is effectively brand new and all wearable parts never used at all. I couldn't be happier!

    Condition

    Premium

    Purchased

    9/1/25

  • Cristobal C.

    Verified

    Reviewed 10/2/25, United States.

    ✨ I’m truly happy with my purchase ✨ I bought a refurbished iPad from Back Market and it honestly exceeded my expectations. It arrived in perfect condition, looks just like brand new, and works flawlessly. The battery life is great, the screen is spotless, and the performance is smooth and fast. The best part is that I was able to get a high–quality device at an amazing price, with the peace of mind that it has been properly checked and certified. I would definitely buy from Back Market again and highly recommend it to anyone looking for top tech without overspending.

    Condition

    Premium

    Purchased

    9/14/25

  • Kishorkumar S.

    Verified

    Reviewed 6/30/25, United States.

    Amazing Experience with OnePlus – Worth Every Penny! I recently bought a OnePlus 8T refurbished mobile, and I must say, it has exceeded my expectations in every way. From sleek design to top-notch performance, this phone delivers a premium experience at a great price. The phone is much better than I expected.

    Condition

    Good

    Purchased

    6/13/25

  • Claire W.

    Verified

    Reviewed 11/29/25, United States.

    This is the second phone I’ve ordered from backmarket, I recommend them to EVERYONE! Not only are they reducing waste, but you can’t beat their prices either!! I ordered the iPhone 12 mini in “fair” condition, and it showed up looking brand new with only a few teeny scratches on the body! For $150 you seriously can’t beat it. I’ve never had issues with the longevity of their refurbished phones, my previous one lasted almost 5 years. The battery capacity on this one is 80% and it has no problem getting through the whole day off a full charge. Everything works like it’s supposed to with zero issues! I love this company, I love this phone, and I could NOT be happier :)

    Condition

    Fair

    Purchased

    11/13/25

  • Tia W.

    Verified

    Reviewed 10/1/25, United States.

    Hi, this is my second time ordering off of this app. This is not my first time buying refurbished phones or devices I decided to get something new and I was hearing that the iPhone 14 Pro Max still works pretty good in 2025 it came around 6 PM. Got here in two days. I love it. It’s much bigger than my 13 the maximum capacity came at 84% so it’s pretty good. I bought this in a good condition from looking at it. It has no scratches at all.!! will be buying again

    Condition

    Good

    Purchased

    9/29/25

  • Sara P.

    Verified

    Reviewed 9/28/25, United States.

    I wasn’t expecting everything so good! I was scared of a refurbished iPhone! However, this iPhone 13 Pro Max came with zero scratches or damages! The screen is perfect, everything is! And the battery came with a 100%

    Condition

    Fair

    Purchased

    9/7/25

  • Eric N.

    Verified

    Reviewed 1/21/26, United States.

    Great experience with Back Market and iPower Resale. The MacBook Pro arrived quickly, exactly as described in excellent condition, and works perfectly. Apple charging brick and cable were included, which was a nice bonus. Well packaged, smooth setup, and great value for the price. Would definitely buy again.

    Condition

    Excellent

    Purchased

    1/6/26