Customer reviews

4.4/5

123 verified reviews in the last 6 months.

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  • M

    Melissa C.

    Purchased on March 31, 2024

    4.3/5
    It is good! The only thing is it looks like the back was taken off to replace the battery and it isn't well sealed (I can see the adhesive coming undone already). It isn't a huge deal because I am putting a cover on it, but something to consider for the refurbished phone!
    Galaxy S10e 128GB - Black - Unlocked

    Reviewed in the United States on April 15, 2024

  • D

    David B.

    Purchased on March 19, 2024

    5/5
    excellent product and fast shipping. Since most if not all of these refurbished phones have the original carriers boot and logo, it would be nice to see my own carriers logo, but not at all a deal breaker
    Galaxy S10e 128GB - Black - Unlocked

    Reviewed in the United States on March 31, 2024

  • F

    Faith P.

    Purchased on February 26, 2024

    5/5
    Backmarket Is my go to for refurbished items. I purchased the s10e and it came in perfect condition. I ultimately returned the phone because I didn't like it.They made the process fast and easy! I will definitely order again!
    Galaxy S10e 128GB - Black - Locked T-Mobile

    Reviewed in the United States on March 9, 2024

  • O

    Oren H.

    Purchased on September 1, 2021

    4.9/5
    Solid refurbish job, phone has lasted, and worked for me well. Unfortunately dropped it recently without a case. Still operates great, a couple small cracks and its just time to get a new one. Had it without issues for more than two years now.
    Galaxy S10e 128GB - Prism White - Unlocked

    Reviewed in the United States on January 11, 2024

  • W

    William B.

    Purchased on February 27, 2024

    4.9/5
    My first Galaxy S10e purchase turned out to be carrier-unlocked even though the advertised model number indicated factory-unlocked. Then I found Back Market. The phone was shipped immediately and is perfect, with none of the issues the first one had.
    Galaxy S10e 128GB - Black - Unlocked

    Reviewed in the United States on February 29, 2024

  • L

    Linda I.

    Purchased on November 26, 2023

    4.5/5
    This refurbished phone is working great and the price was fair. The battery charges but does not last all day. They gave me a low, but fair price on my trade-in.
    Galaxy S10e 128GB - White - Unlocked

    Reviewed in the United States on December 11, 2023

  • P

    Patricia V.

    Purchased on April 20, 2024

    4.1/5
    It has arrived super fast, I like how the cell phone looks, it looks very good, it is great, I am still uploading photos to the new device, I am very happy, thanks for everything for now, we will continue testing.
    Galaxy S10e 128GB - Black - Unlocked

    Reviewed in the United States on April 27, 2024

  • W

    Willow H.

    Purchased on March 21, 2024

    4.4/5
    I bought this phone to replace my old phone, and my when I received this new phone, I was extremely pleased. I selected the excellent condition, and even so, I had expected it to be slightly worn or scratched, but it seemed in perfect condition, as if I bought a new phone. I am very happy with it and i will order any device I am in need of off
    Galaxy S10e 128GB - Black - Unlocked

    Reviewed in the United States on April 17, 2024

  • E

    Ennis C.

    Purchased on March 6, 2024

    5/5
    The delivery was a day earlier than expected. The product was everything I anticipated. I made a mistake in getting a locked phone. I'm hoping to swap for an unlocked version of the same phone. Well pleased with Back Market and its mission statement.
    Galaxy S10e 128GB - Black - Locked Verizon

    Reviewed in the United States on March 24, 2024

  • S

    Stephanie K.

    Purchased on February 22, 2024

    4.6/5
    The phone is gorgeous, fast, battery lasts all day. Literally fits perfect in my hand (admittedly a bit harder to read on compared to my old s9+) My complaints are all due to the operating system (not a fan of android 12) but I can work with it.
    Galaxy S10e 128GB - Blue - Unlocked

    Reviewed in the United States on March 13, 2024