• 1-year warranty
  • Free standard shipping
  • Free 30-day returns
  • Friendly customer service

Refurbished Google Pixel 5

8 products

Refurbished Google Pixel 5's customer reviews

4.2/5

129 verified reviews in the last 12 months.

  • N

    Nick S.

    Purchased on September 8, 2023

    4.6/5

    The phone is great, back market is great, but the refurbisher, Electrodealz Inc, not so much. Had the phone for about 5 months, the battery started swelling, causing the screen to unglue. It was still under warranty so I sent it back. I followed the directions to wipe the phone, using the offline directions as I was afraid to power up the phone with a swollen battery. Apparently I didn't wipe it correctly, because they immediately sent it back with no communication from them because "your phone is locked [with] pin/pattern." Why do they need to get into the phone to replace the battery anyway? Seems like a convenient excuse to me. I should have just gone with my gut and bought the kit on ifixit and done it myself, which is what I'm going to do now. The Backmarket part of the return/warranty process was very easy and painless though, so I'll give them that, though I do wish I could talk to the seller directly.

    Reviewed in the United States on March 11, 2024

    Google Pixel 5 128GB - Black - Unlocked
  • R

    Ryan O.

    Purchased on November 1, 2023

    5/5

    The phone is like new. I upgraded from my Back Market bought Pixel 2 from May of 2021. That phone started to glitch, so I made the jump to this phone. The service and reliability of this company is fantastic. Considering what I would have paid for these two phones, I have saved hundreds of dollars since 2021. I'm a believer in refurbished phones, and recommend everyone buy one from this company.

    Reviewed in the United States on November 12, 2023

    Google Pixel 5 128GB - Black - Unlocked
  • D

    David S.

    Purchased on November 24, 2023

    5/5

    Very happy with the phone. I highly recommend Back Market for any phone purchase. I replaced my Google Pixel 5 after my battery overheated and eventually overtime didn't hold a charge. It was my fault for changing it on a hot car dashboard one to many times. I will be more careful with my new one. Just happy to have a good working phone and being somewhat environmentally conscious about it. Thank you Back Market for a good quality replacement at an affordable price!

    Reviewed in the United States on December 10, 2023

    Google Pixel 5 128GB - Green - Unlocked
  • J

    Janell F.

    Purchased on November 19, 2023

    5/5

    The phone functions like a brand new phone, I'm so excited to have purchased a refurbished phone over a new phone.

    Reviewed in the United States on December 7, 2023

    Google Pixel 5 128GB - Black - Unlocked
  • C

    Christian W.

    Purchased on June 11, 2024

    4.5/5

    shipping was a little slow, but the phone has worked perfectly since I got it. I could only find two little blemishes on the device but other than that it's in perfect condition. I will say, the charge port seems a little dirty (nothing inside it, just marks) but that could just be due to the material of the device.

    Reviewed in the United States on July 1, 2024

    Google Pixel 5 128GB - Green - Unlocked
  • B

    Bethaney H.

    Purchased on September 12, 2022

    4.1/5

    I was able to use this phone for a year and a half with no problems. Recently it started glitching, dropping calls and lagging recently despite the system being up to date. Time for my next backmarket purchase!

    Reviewed in the United States on July 1, 2024

    Google Pixel 5 128GB - Black - Unlocked
  • D

    Dave H.

    Purchased on June 8, 2024

    4.8/5

    I am very pleased with the phone and the ordering and delivery process was smooth as glass with great communication along the way. The charging cable was the wrong one, but the customer service for the resolution of that small problem was exceptional - way above and beyond expectations.

    Reviewed in the United States on July 16, 2024

    Google Pixel 5 128GB - Black - Unlocked
  • A

    Albert K.

    Purchased on May 24, 2024

    4.3/5

    This phone was listed as "Good" condition meaning some scratches on the body and none on the screen. Mine was the opposite. The screen had some minor scratches, one deep scratch, and many swirl marks all over it. The body was almost flawless. Based on BackMarket condition guidelines, this phone should have been categories as "Fair". So I thought I was paying more for a better condition phone but got the "Fair" version instead. So BackMarket needs to re-train it's sellers on how to properly categorize their items.

    Reviewed in the United States on July 1, 2024

    Google Pixel 5 128GB - Green - Unlocked
  • N

    Noah H.

    Purchased on February 23, 2024

    4.6/5

    No complaints with the overall Back Market experience. Good price, easy trade-in process for my old device. Battery life on my new-to-me Pixel 5 is fine, but not amazing. I knew this going into the purchase though.

    Reviewed in the United States on March 18, 2024

    Google Pixel 5 128GB - Green - Unlocked
  • J

    Jovani B.

    Purchased on February 18, 2024

    5/5

    This was the perfect replacement for my 3a XL that decided to die on me. Smaller but faster. It has a similar UI to my pixel 6 Pro. All in all , dollar for dollar, you can't beat Back Market for a "new to you"

    Reviewed in the United States on March 3, 2024

    Google Pixel 5 128GB - Green - Unlocked
See all 129 reviews

Searches so popular you can't sit with them