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Backup reassurance

With BackUp, your devices can live their most dangerous lives.

For the worry-free day to day

So you can straight up cruise knowing that BackUp has your tech covered for life’s not-so-happy accidents.
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Feeling cloudy?

We've got answers - with a chance of meatballs

What's the difference between refurbisher warranty and BackUp?

Refurbisher warranty is included in every purchase on Back Market. This warranty only covers defects and functionality issues. With BackUp protection plans, you get additional coverage and perks after the warranty expires.

How do I report a claim?

You can report your claim to Bolt within 30 calendar days of the date you became aware of the issue.

Can I cancel my BackUp protection plan?

If you cancel your order within 30 days, you will receive a full refund on your protection plan if you haven’t used it.