Get protected for the unexpected

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With BackUp, your devices can live their most dangerous lives.

We’ve got two — which offer suits you best ?

For the worry-free day to day

So you can straight up cruise knowing that BackUp has your tech covered for life’s not-so-happy accidents.

For extended protection

And more quality, stress-free time with your device. Plus, keeping your phone for longer is good for the earth.
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Feeling cloudy?

We've got answers - with a chance of meatballs

What's the difference between refurbisher warranty and BackUp?

Refurbisher warranty is included in every purchase on Back Market. This warranty only covers defects and functionality issues. With BackUp protection plans, you get additional coverage and perks after the warranty expires.

How do I report a claim?

You can report your claim to the Asurion within 10 working days of the date you became aware of the issue.

Can I cancel my BackUp protection plan?

If you cancel your order within 30 days, you will receive a full refund on your protection plan if you haven’t used it.