Customer reviews
4.4/5
67 verified reviews in the last 6 months.
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John N.
Reviewed in the United States on January 17, 2024
5/5I was apprehensive about getting a refurbished phone at first, but I have to admit that I am very satisfied with my purchase. I have already referred quite a few friends who were looking for a new phone. I will definitely keep using your services! Thank you!!Galaxy S10+ 128GB - Black - UnlockedPurchased on December 30, 2023
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Annie P.
Reviewed in the United States on December 12, 2023
5/5Am very happy with this beautiful flamingo pink Samsung Galaxy S10+ phone. It arrived in mint condition and works perfectly. Was extremely happy with the wonderful service provided by Back Market and highly recommend it to all. Back Market is the best!Galaxy S10+ 128GB - Pink - UnlockedPurchased on November 27, 2023
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Sang woon C.
Reviewed in the United States on January 31, 2024
4.6/5The color was blue instead of white. The phone gets warm pretty fast. Had to switch to low power mode and use slower Samsung charger to try keep it reasonable cool. Hard to tell battery health percentage or it came with original battery. Condition of the phone was great. Price was high for a phone with no more security updates. Performance of phone is good at 12. No more security updates should have lower the phone cost more. The 6.4" screen was about perfect size for viewing.Galaxy S10+ 128GB - White - UnlockedPurchased on January 15, 2024
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Laneice W.
Reviewed in the United States on February 27, 2024
4.9/5Our daughter researched this website two years ago for her phone. She bought it and was satisfied. Our phones were going on seven years old and knew we would need to replace eventually (My husband and I both have a S9). We used her referral code and purchased and so far so good. Good price, shipping, and you can't beat the warranty.Galaxy S10+ 128GB - Black - Locked T-MobilePurchased on February 10, 2024
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Bg H.
Reviewed in the United States on January 30, 2024
4.9/5After losing my phone, I researched options to obtain a new phone without a huge cost. I found BackMarket and have been very satisfied with my purchase. It was a very smooth process; the phone arrived quickly; and I have had zero problems with the phone. I will definitely order again from BackMarket if the need arises.Galaxy S10+ 512GB - Black - UnlockedPurchased on December 18, 2023
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Isabel L.
Reviewed in the United States on January 8, 2024
5/5I absolutely love this company I was a bit sketch about it when I first used this company about 5 years ago but ever since then any time I need a phone for myself or for my kids I always get it from back market. I love it!Galaxy S10+ 512GB - Black - UnlockedPurchased on December 26, 2023
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Cleanmyshorts D.
Reviewed in the United States on January 2, 2024
5/5I want to say thank you back market. I was so impressed with how everything went I usually have terrible luck with anything I order but wow everything went smooth. From ordering and setting up delivery and the delivery service as well. 100 percent accurate and professional. Then the best part was the phone. It was in excellent condition. I bought this same phone 4 yrs ago for $1000 and this one was $200 and it looked and performed just like a brand new one out of the box. It's super fast and I couldn't be more happy. If you need a video made let me know I would feel happy to help you out in anyway. I already recommended my family members to try out your service. Happy new years and thank you again for a wonderful phone and wonderful service all around. Customer 4Galaxy S10+ 128GB - Black - UnlockedPurchased on December 16, 2023
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Wendy R.
Reviewed in the United States on December 24, 2023
4.6/5My order took a while to arrive because of the holidays but the phone looks like it is in mint condition . So far I had zero problems. I didn't check the battery health but it looks like it holds a decent chargeGalaxy S10+ 128GB - Black - UnlockedPurchased on December 3, 2023
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Andrew H.
Reviewed in the United States on January 26, 2024
5/5impeccable service, i was skeptical at first but was reassured by the return policy and figured what the heck... tried it and so glad I did. the phone was flawless, strong battery. Everything you would expect from a new phone. Definitely going to use this service anytime I need a new phone, and have recommended the service to others as well.Galaxy S10+ 128GB - Black - UnlockedPurchased on August 10, 2021
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Damian V.
Reviewed in the United States on January 4, 2024
4/5Phone arrived in "as new" condition. Works well. Only sign of being reconditioned is that battery doesn't last quite as long between reloads. That's an impression, and it's not based on measurement.Galaxy S10+ 512GB - Black - UnlockedPurchased on December 1, 2023