Customer reviews
4.4/5
161 verified reviews in the last 6 months.
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Christopher L.
Reviewed in the United States on December 10, 2023
4.5/5We've shopped Backmarket for ~5 years now. Several years ago, Backmarket refurbished products were near immaculate, even when choosing the 'good' condition. Our 2023 purchase was not that; there were a couple of chips in the screen and the bezel had a gouge among other expected blemishes. Prices are higher than they were a couple years ago even though we bought another Samsung Galaxy S10. All in all, will probably shop Backmarket again, but we could've gotten the old S10 phone fixed locally for less and recieved the same quality.Galaxy S10 128GB - Black - UnlockedPurchased on November 22, 2023
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Ícaro N.
Reviewed in the United States on January 14, 2024
5/5The product (samsung s10) was delivered before the deadline, it works perfectly, has no damages or scratches. I definitely won't buy anything new again, only refurbished when i need. Mass consumption is not good for nobody, only for the damn corporations, reuse stuff is the way.Galaxy S10 512GB - White - UnlockedPurchased on January 1, 2024
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Christi B.
Reviewed in the United States on February 18, 2024
5/5I’ve been using swappa for many years. A recent experience left a foul taste in my mouth. All I needed was a pristine phone just like my previous one. This seller this website oh my God I wish I would have found this place sooner. I paid the exact same price for a brand new refurbished phone (that is sexy beyond all belief because I did not know it existed in white too). [Insert Homer Simpson drool face here] Versus paying for a used phone that was kept in good condition. When I need another device or anything that this website has to offer, I will not hesitate to return back. Thank you, thank you, thank you!! <3<3<3Galaxy S10 128GB - White - UnlockedPurchased on February 7, 2024
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Carlito H.
Reviewed in the United States on December 25, 2023
4.5/5I felt like the phone lasted the test of time. I was surprised by the durability and quality of the phone, it being refurbished, but I wound up stoked about it all as time progressed to no disappointment whatsoever.Galaxy S10 128GB - Black - UnlockedPurchased on August 31, 2021
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Jenni D.
Reviewed in the United States on March 2, 2024
4.8/5I haven't used the phone much yet, but my experience was amazing. I wish I had known of this company sooner. A year ago I "upgraded" to an S23 from an S10, and was extremely disappointed in the camera (understatement). So, I upgraded to an refurbished S10. The phone I received was everything I had hoped it would be, and BTW, this model has the best camera ever! Seriously. Specs don't mean anything about actual performance. I had my old S10 for 4 years, and always loved it (the battery was just fading and I got swindled into a "deal" with a carrier). I stumbled upon BackMarcket in my internet search, and am completely sold on them. Finding what I wanted was super easy, the phone is in excellent condition (though a little slower than the S23 with its brand new upgraded battery), and purchasing it was seamless and easy. I received it within 5 days and though I didn't need the help, I noticed they have great online instructions and support. They checked in with me via email after my purchase. I want to add that I wish I had been able to sell my old phone here, instead of trading it for nothing with my cell carrier as part of the "deal". I will never buy a brand new phone again. I ...Galaxy S10 128GB - Blue - UnlockedPurchased on February 2, 2024
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V C.
Reviewed in the United States on January 29, 2024
5/5This phone arrive quickly, was in perfect condition, and was easy to set up! I loved the packaging, which was really secure, and I love that devices from BackMarket always come with the accessories you need - a charget cord, a block, and a tool to open your SIM card port. This is the third phone and fourth device I've bought from BackMarket, and I've loved them all! I suggest this site to anyone looking to buy a refurbished device.Galaxy S10 128GB - Blue - UnlockedPurchased on January 11, 2024
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Katlego E.
Reviewed in the United States on December 5, 2023
4/5I'm in love with my refurbished Galaxy S10 ,you can't even tell it's been used apart from the scratches from the bottom besides that the phone looks great it exceeded my expectations.Galaxy S10 128GB - Black - UnlockedPurchased on November 4, 2023
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Joe M.
Reviewed in the United States on April 14, 2024
4.8/5This was an exact replacement gor a galaxy s10 I had with a broken screen. It came extremely fast and it was packaged well. The directions on how to set it up were very helpful. All in all a great experience.Galaxy S10 128GB - Black - UnlockedPurchased on April 3, 2024
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David B.
Reviewed in the United States on December 31, 2023
5/5Phone arrived promptly, condition is great, and it's working wonderfully. My third reconditioned phone purchased from you, and all have exceeded my expectations!Galaxy S10 128GB - Black - UnlockedPurchased on December 17, 2023
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Carrie Y.
Reviewed in the United States on February 5, 2024
4.8/5The shipping was quick but it was annoying to have to take time off work to go pick up the package from fedex bc they would not leave it at my house even though I pre-signed for it.It runs great and is very pretty but the charging cable says slow charging when I plug it in (not a huge problem bc I just switched over to my old samsung charger which still works great). Would recommend.Galaxy S10 128GB - Pink - UnlockedPurchased on January 19, 2024