128 verified reviews in the last 6 months.
Shavnil C.
Purchased on May 9, 2024
This was my first purchase on third party apps such as black market regarding apple products and I ordered an iPhone XS with excellent quality however the battery capacity was 84%. I wasn’t expecting a battery of 84% as listed as an excellent quality. Raises a question on other products especially that are marked as excellent condition.
Reviewed in the United States on July 1, 2024
iPhone XS 64GB - Space Gray - UnlockedJason H.
Purchased on August 3, 2024
My iPhone XS was as described, in excellent (like-new) condition. It replaced another iPhone XS I purchased from Back Market that was 23 months old. That phone was still in great condition and functioned perfectly until I damaged it with water.
Reviewed in the United States on August 13, 2024
iPhone XS 256GB - Silver - UnlockedCaylah B.
Purchased on June 5, 2024
iPhone came within a couple of days after placing the order. No crack screen no marks . Perfect condition. I got an IPhone xs in good condition. The only problem is whenever I charge the phone it starts overheating but everything else is still works fine .
Reviewed in the United States on July 1, 2024
iPhone XS 64GB - Gold - UnlockedRobert S.
Purchased on April 5, 2024
Great experience and fair price. Although I ordered an iPhone XS in excellent condition, the invoice shows it as "very good". Regardless, it is in great condition and has been working fine so far. Thank you!
Reviewed in the United States on July 1, 2024
iPhone XS 256GB - Space Gray - UnlockedKenneth H.
Purchased on February 24, 2024
As always, my Back Market iPhones arrived looking and working like new. I just updated from an iphone 7+ to an iphone XS and the XS is in perfect condition. This is the 5th iphone update I’ve used Back Market to implement, and on each occasion everything worked perfectly. I could not be happier.
Reviewed in the United States on March 12, 2024
iPhone XS 64GB - Gold - UnlockedCarol C.
Purchased on February 13, 2024
Bought iP,hone Xs "Excellent" condition. Looked perfect. Not a scratch. Amazingly had 100% battery health, not 85%. Wow! Only prob was muffled microphone sound (and battery a bit warm). Communicated w/ BackMarket and they were on it immediately. Absolutely communicated within 24 hrs. Told me to do recovery for privacy and send it in. Vendor tried to fix microphone but could not and did not have another Xs in stock. So full refund! (If you get a chance to buy from vendor WeGoWeFix, do so. They respond quickly by text and are very helpful. Just wonderful experience from both BackMarket and WeGoWeFix. I am now be a loyal client of both and am looking for another iPhone Xs on BackMarket. I appeciate companies that live up to their own goals of great customer service.
Reviewed in the United States on March 12, 2024
iPhone XS 256GB - Gold - UnlockedMaurice H.
Purchased on March 8, 2024
Back Market is great. However, this is the second time ordering and receiving phones from this specific seller and BOTH phones had a problem. The iPhone 12 was not quite in the condition advertised. Screen was supposed to be Flawless but had a couple of obviously visible scratches and the iPhone XS had problems with the earpiece (almost no volume). Every other of my many purchases thru Back Market were GREAT!
Reviewed in the United States on March 16, 2024
iPhone XS 256GB - Space Gray - UnlockedGeorge S.
Purchased on July 5, 2024
the screen was a replacement screen with no True Tone I thought the refurbishing process they use genuine apple parts
Reviewed in the United States on August 5, 2024
iPhone XS 512GB - Space Gray - UnlockedAdam S.
Purchased on June 21, 2024
The only downside was that my payment wouldn't go through on the website, no matter which payment option I tried. The payment did work fine on the app. The phone itself is perfect - I'm completely satisfied.
Reviewed in the United States on July 21, 2024
iPhone XS 64GB - Space Gray - UnlockedStefanny F.
Purchased on March 9, 2024
Shipping was fast but when the phone arrived, it didn't come with a charger. I contacted the seller who solved the problem and sent me the charger. The phone runs out of battery very quickly, I don't know if it's because it's been changed recently or because it needs to be replaced. Overall, I haven't had any problems with the way it works yet.
Reviewed in the United States on July 1, 2024
iPhone XS 64GB - Gold - Unlocked
How long do refurbished phones last? About as long as its new counterpart. Here’s what you need to know about refurbished phone longevity and other FAQs.
Do refurbished and used iPhones come with warranties?
At Back Market, customers can save big compared to the price of new on a certified refurbished iPhone XS. The best part is, you don't have to sacrifice performance quality in order to save money; all refurbished devices on our marketplace have been fully reconditioned, cleaned, inspected and tested to the same standards as a new one. This is the biggest difference between buying a used or pre-owned iPhone XS compared to a refurbished one.
Buying a renewed iPhone XS is also an environmentally friendly option. A refurbished iPhone XS is often a second-hand device that has been restored and updated to meet Apple's manufacturer standards, which means you'll be helping to keep old Apple iPhones out of our landfills, reduce electronic waste, and minimize your carbon footprint.
If you're looking for cheaper iPhone XS options and don't want to pay full price, you'll find the biggest selection, highest product quality and lowest prices on restored iPhone XS models at Back Market. That's because we specialize specifically in refurbished tech and take the time to carefully vet every seller on our marketplace to ensure customers are getting reliable devices that perform like-new. We have several refurbed iPhone XS phones in price ranges to fit almost anyone's smartphone budget.
Staying true to our brand, we're also a huge advocate for environmental change. In fact, at the beginning of 2023, we hit a milestone for preventing 1 million tons of carbon emission (CO2e) from entering the atmosphere. You can help contribute to a better circular economy when you shop for iPhone XS on our platform.
All iPhone XS purchases on Back Market come with free standard shipping, a 1-year warranty, and a 30-day money-back guarantee. We want to make sure you can shop with confidence and find the best iPhone for your needs at lower prices.
If you're a first time refurbished buyer, you might not be sure what to expect from your purchase. First, understand that your iPhone XS may have external cosmetic flaws depending on the condition you choose (Back Market offers devices of Fair, Good and Excellent quality). However, whatever the condition, any external blemishes will not affect the performance of your iPhone and you can expect your device to perform as if it were newly opened directly from the Apple Store.
You should also be confident that your iPhone XS is backed by a 1-year warranty, meaning in the rare case that any defects arise (outside of accidental damage) within 12 months of your delivery date, then you're entitled to your choice of a repair, replacement or reimbursement.
If you already have an iPhone XS that you're looking to replace, consider trading it into Back Market to give you a little extra budget for your next smartphone upgrade. We make the process simple for you and we'll give you a free online quote when you answer a few easy questions about your current iPhone.
