BuyRefurbished's customer reviews for all refurbished products

4.3/5

193 verified reviews in the last 6 months.

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  • M

    Matthew B.

    4.2/5

    Reviewed in United States on August 23, 2022

    When I first received the laptop I did a Windows update and was having problems getting the camera to work. I was on the verge of returning it but decided to do another Windows update, followed by a trip to the HP website, where I was able to find an updated driver that resolved the problem. Now that everything’s working, the computer is more than adequate for my need to run Office 365 and Various video conferencing software. Overall, it’s a good value once you get everything updated. One thing to note is that “overnight delivery” is actually 2-day. This is a problem that Back Market should address, as I paid extra for what I expected to be next-day delivery and that’s not an option that the refurbisher actually offers. I wasn’t able to get Back Market to refund the extra shipping cost. Just be aware of what the extra shipping cost gets you and save your money.
    Hp EliteBook 840 G4 14-inch (2017) - Core i5-7300U - 8 GB - SSD 256 GB

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    Purchased on the August 11, 2022


  • C

    Chris S.

    5/5

    Reviewed in United States on November 5, 2022

    Overall a good experience and I'm thus far happy with the refurbished Lenovo. The power cord provided with the intitial order didn't work; however, they quickly resolved the matter with a good working replacement.
    Lenovo Thinkpad T480S 14-inch (2020) - Core i5-8350U - 16 GB - SSD 256 GB

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    Purchased on the October 25, 2022


  • D

    David T.

    5/5

    Reviewed in United States on November 19, 2022

    Response is quick and tracking info is always accurate. In this case, the article arrived in good condition and worked out of the box. There were additional components not in the description that were appreciated and added to the value, making an overall great value. The Lenovo is very easy to upgrade and I was able to easily double the RAM and add a second SSD drive to quickly get it where I needed. Over all it was a great deal. I am going to use it to replace my 12-year-old worn-out desktop. It's so much quieter too, makes almost no noise at all. If you don't need to upgrade, the "Tiny" form factor would be a good choice too. FYI, I first tried the Amazon Refurbished market and was sent a machine different (and older) than I ordered. I sent that one packing and came back to Backmarket and got a great deal.
    Lenovo ThinkCentre M910S SFF Core i7 3.60 GHz - SSD 256 GB RAM 16GB

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    Purchased on the November 11, 2022


  • O

    Omar K.

    5/5

    Reviewed in United States on January 6, 2023

    I was apprehensive at first, but then I actually read Black Markets quality standards for refurbished products and felt a lot better. One I ordered my laptop, I got it on time, and it came in perfect condition. I'll be shipping here a lot more.
    Lenovo IdeaPad Flex 5 14ALC7 14-inch (2021) - Ryzen 7 5700U - 16 GB - SSD 512 GB

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    Purchased on the December 23, 2022


  • B

    Brandon H.

    4.6/5

    Reviewed in United States on January 12, 2023

    I tell you what, hands down best experience I've ever had buying a refurbished computer. Best bang for your buck. Great seller, fast shipping and everything checks out. The entire guts is brand new. STOP buying new.
    Dell Optiplex 3040 DT Core i5 3.20 GHz - SSD 256 GB RAM 8GB

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    Purchased on the January 6, 2023


  • N

    Nathan T.

    4.6/5

    Reviewed in United States on September 16, 2022

    iMac works great and love it so far, fast speeds and in great shape. Didn’t come with the Apple keyboard or mouse, $25 eBay setup came with it. Had I know I would have made other arrangements, great iMac but don’t expect all of the parts that came with it and being told they gave me the keyboard and mouse as a courtesy seems a bit far.
    iMac 21.5-inch (Late 2015) Core i5 2.8GHz - HDD 1 TB - 16GB

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    Purchased on the September 10, 2022


  • C

    Charlotte G.

    5/5

    Reviewed in United States on September 26, 2022

    I was shocked how clean it was. I bought a MacBook Pro from Techable last year it was suppose to be Fair instead it was filthy inside and the body had dents and scratches and the screen needs to be replaced it came with a burnt image on it. The 2015 MacBook Air was super clean, seems to be new parts all the way around. Thank you...
    MacBook Air 11" (2015) - QWERTY - English

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    Purchased on the May 25, 2022


  • Y

    Yunisleidy M.

    4.8/5

    Reviewed in United States on September 1, 2022

    I Love my “new” iPad Air 2, works great and it looks brand spanking new. Zero scratches on either side, it charges perfectly and i can navigate through safari and apps smoothly. I 100% recommend buying from this site!
    iPad Air (2014) 64GB - Silver - (Wi-Fi)

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    Purchased on the August 28, 2022


  • V

    Victor T.

    5/5

    Reviewed in United States on September 5, 2022

    Well, I'm very glad the company (Back Market) rated my HP EliteBook X360 1040 G5 14" Core i5 1.70 GHz - HDD 256 GB - 8 GB as Good, because I rate it as Awesome. It is almost like I stole this HP from them 😂, it performs "lightyears" faster than my old HP, the touch screen is super, the lighted keyboard is great (heavenly blue backlighting) the silver case is solidly sophisticated, built-in camera renders sharp, clear visuals and the Bang & Olufsen sound system - Rocks! Back Market, you are not getting this machine back, sorry, it is mine now. Your fast shipping, fast customer service at purchase makes your enterprise a winner in my book, I check your site for other e-deals weekly. Your prices are very fair, Thanks.
    HP EliteBook X360 1040 G5 14" Core i5 1.70 GHz - HDD 256 GB - 8 GB QWERTY - English (US)

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    Purchased on the July 28, 2022