Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,321 verified reviews

Reviews

  • Chidindu O.

    Verified purchase

    Reviewed 12/27/25, United States.

    Package arrived on time and with very little if any visible scratches on the body. Display and keyboard work fantastically well with no issues whatsoever. Battery health came in at 89-90% which isn’t an issue for me since i keep mine on the charger unless i’m on the go all day. Performance is buttery smooth as expected of the M1 Pro Chip. An overall amazing purchase that i would highly recommend to anyone upgrading from the 13 inch M1 or lower.

    Condition

    Good

    Purchased

    12/19/25

  • Giada G.

    Verified purchase

    Reviewed 12/26/25, United States.

    I’ kept on seeing the commercials on the subway, and decided to give it a shot. I was iffy at first, specially, because it was a Christmas gift, but the positive reviews on TrustPilot convinced me. I am very happy and impressed with the purchase. It’s in excellent condition as described. No scratches or any signs of use.

    Condition

    Excellent

    Purchased

    12/23/25

  • Barbara M.

    Verified purchase

    Reviewed 12/26/25, United States.

    I’ve always used an HP laptop but decided to try a MacBook because my two young adults purchased one on the website. For me, I didn’t know what I was really looking for in a MacBook so I decided to try and find something that would fit my needs. To my surprise, I found something and my young adults told me that I made a wise choice. It was also easy for me to set up by myself. In really enjoying my new MacBook.

    Condition

    Fair

    Purchased

    12/11/25

  • Herbert C.

    Verified purchase

    Reviewed 12/25/25, United States.

    I am overwhelmed with the ’Fair’ MacBook I just received. The experience was just as electric, as unwrapping a brand new product. With the exception of very obscure scratches at the charging port, every thing else was just exquisite. You can be sure I will be back for more at BackMarket.

    Condition

    Fair

    Purchased

    11/28/25

  • Ken K.

    Verified purchase

    Reviewed 12/25/25, United States.

    My daughter loves it, looked like it came out of the original box. Perfect condition over $100 less then the retail price. only issue is I didnt have a type c cube so I was unable to charge and test.

    Condition

    Excellent

    Purchased

    12/9/25

  • Romeo S.

    Verified purchase

    Reviewed 12/25/25, United States.

    Absolutely love this device. Battery lasts about a day and a half with the “always on” display. Watch was in excellent condition. Cannot tell what the difference would be from a new device. Screen is definitely big compared to my series 4. I have small wrists but it doesn’t look too big, I don’t think, but could be coping haha.

    Condition

    Excellent

    Purchased

    11/28/25

  • Mark P.

    Verified purchase

    Reviewed 12/24/25, United States.

    The tablet was great, perfect condition, and works well, but I decided that I need a bigger screen, so I returned it, a completely hassle=free process. I will be buying something else soon from Backmarket. Prevously I bought am iPad Pro from Backmarket, it;s also great. You cannot go wrong buying from these folks.

    Condition

    Excellent

    Purchased

    12/9/25

  • Eileen m. M.

    Verified purchase

    Reviewed 12/24/25, United States.

    I took my order came so quickly. It actually got here before the tracking information was updated.. I ordered One in good condition and I received one that looks brand new. This is the second thing of I've bought from back market and I'm a big fan

    Condition

    Good

    Purchased

    12/13/25

  • Sofia M.

    Verified purchase

    Reviewed 12/24/25, United States.

    Just received my MacBook today it is in perfect condition. Just one little scratch on the back. The keyboard works. Everything seems to work perfectly fine. It shipped very quick. It came in like two days after I ordered it. I’m very happy with my purchase. Thank you!

    Condition

    Excellent

    Purchased

    12/21/25

  • Ericka L.

    Verified purchase

    Reviewed 12/22/25, United States.

    Amazing Condition, didn’t see any visible scratches or scuffs, screen seems responsive. I will post an update after my daughter opens it up for Christmas and uses it! But I highly recommend!! I will be ordering a watch for myself next !! I paid a little extra to get it shipped in time for Christmas and it was here before the expected date. I love that for me!

    Condition

    Good

    Purchased

    12/19/25