Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,275 verified reviews

Reviews

  • Rochelle H.

    Verified purchase

    Reviewed 1/11/26, United States.

    My PS5 was received as advertised in excellent condition. There was a small issue with the HDMI cable but the Backmarket folks were right on top of it! This is my 2nd purchase & I've been highly satisfied both times. I highly recommend Backmarket when you want to save money & have confidence in your purchase.

    Condition

    Excellent

    Purchased

    12/25/25

  • Luis F.

    Verified purchase

    Reviewed 1/10/26, United States.

    Great phone, first time buying from black market and the phone looks in prestige condition no scratches or nothing battery health at 91%. And genuine OLED screen, when displaying black screen there’s 0 light Note in pictures I have a screen protector and camera protector installed

    Condition

    Excellent

    Purchased

    1/3/26

  • Yolianis n. F.

    Verified purchase

    Reviewed 1/4/26, United States.

    I just needed a phone for my business nothing fancy. I picked fair for that reason and if this is a “fair” condition I can only imagine the “good” condition. The phone has no scratches no chips. Would’ve thought it was brand out the box new. 10/10 recommend. Will be buying from here for my business moving forward.

    Condition

    Fair

    Purchased

    12/25/25

  • Roy r P.

    Verified purchase

    Reviewed 1/4/26, United States.

    Recently the Apple Magic Mouse started to lose its magic so I ordered another Apple Magic Mouse from Back Market. The replacement Apple Magic Mouse arrived full of magic. The refurbished Apple Magic Mouse from Back Market cost around half of what a new Apple Magic Mouse costs. Now I have to figure out what to do with the money I saved. Unfortunately I have forgotten what I did with the money I saved when I got a refurbished Apple iPad Mini from Back Market a few years ago.

    Condition

    Excellent

    Purchased

    12/23/25

  • Patrick H.

    Verified purchase

    Reviewed 1/3/26, United States.

    It was in great shape with some very light scratches around the bezel. the screen is crystal clear. It works like a charm. I tend to charge it daily because I like a full battery. the shipping was super fast with lots of updates. Overall I am very satisfied

    Condition

    Good

    Purchased

    12/12/25

  • Beautiful B.

    Verified purchase

    Reviewed 1/2/26, United States.

    im surprised to say that this phone is in like-new condition! you get the phone and a charger. they also include a key for the sim slot. but besides that, the battery capacity is pretty good. perfect almost. if you plan on getting a new refurb phone at a nice price, backmarket is the way to go!

    Condition

    Good

    Purchased

    12/30/25

  • Cierra L.

    Verified purchase

    Reviewed 12/31/25, United States.

    Delivery was quick and communication on delivery was great. Phone came in excellent condition along with a compatible charging wire like stated. It was easy to transfer and setup my new phone with my carrier - Verizon. It really is in excellent condition, as promised.

    Condition

    Excellent

    Purchased

    12/18/25

  • Genesis P.

    Verified purchase

    Reviewed 12/29/25, United States.

    I have to say I love this Mac, for one I can say I’m not tec savvy! Definitely was upset do to “not understand” and “thinking it was locked” after calming down. I put the WiFi in & is it worked perfectly! I was able to upload all my information after the setup process. thank you and sorry ❤️

    Condition

    Fair

    Purchased

    12/24/25

  • Jacqueline B.

    Verified purchase

    Reviewed 12/29/25, United States.

    I love my “new” iPad. New to me anyway. My old one just stopped running well so I decided to try one of BlackMarket’s refurbished ones. It was reasonably priced, in perfect condition, and came on time. I’m very pleased and will use BlackMarket when I need to upgrade my other Apple devices.

    Condition

    Excellent

    Purchased

    12/13/25

  • Raul R.

    Verified purchase

    Reviewed 12/28/25, United States.

    Beyond happy with another Backmarket buy !! it was delivered in a couple of days only, package was impecable, the laptop looks new, battery excellent, new charger, and new cord as well. As you know, I am not a new customer, and I keep coming back for the same reason! first class everything, i am using laptop as we speak! very very happy. thank you again !! be back

    Condition

    Excellent

    Purchased

    12/17/25