Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,275 verified reviews

Reviews

  • Cassy M.

    Verified purchase

    Reviewed 11/9/24, United States.

    the ipad is very good, i only ordered fair and it came in perfect condition! for a refurbished ipad this is pretty sick, it does get a bit hot when im playing roblox(dont judge me), but overall very good im never second guessing back market again guys. im buying all my shit here forever lmao

    Condition

    Fair

    Purchased

    11/4/24

  • Zoe G.

    Verified purchase

    Reviewed 10/25/24, United States.

    It came earlier than expected! It was 40% charged and it has no scratches, or dents it literally looks like new. I use this ipad to draw and it works with apple pen or stylus alternatives. I encourage you to give it a try! It is way better than spending hundreds on a new ipad :D

    Condition

    Excellent

    Purchased

    10/19/24

  • Kevin F.

    Verified purchase

    Reviewed 10/24/24, United States.

    The watch is working really well. It has a few minor scratches, but that’s to be expected since it’s refurbished. I really love it! I’m glad that I bought it. Shipping was fast and actually arrived a day earlier than was anticipated!! I love it.

    Condition

    Fair

    Purchased

    10/10/24

  • Qhasxis M.

    Verified purchase

    Reviewed 3/29/26, United States.

    The Moto watch came in in perfect condition it was clean there were no scratches on it they did a fantastic job refurbishing this!

    Condition

    Excellent

    Purchased

    3/18/26

  • Shelly D.

    Verified purchase

    Reviewed 3/27/26, United States.

    Received my apple watch 9 and its amazing! Ive had it for about a month now and it works perfectly. The battery was completely dead when I first tried turning it on, and when I put it on the charger, it was a red charging symbol and not green. I begin to panic thinking it was no good, but I was patient! After about 30 minutes it began to work. It does everything I need it to do and LOVE IT! Thank you BackMarket for selling top grade devices! ALWAYS!!!♥️♥️♥️♥️♥️♥️♥️♥️♥️

    Condition

    Excellent

    Purchased

    2/21/26

  • Catina B.

    Verified purchase

    Reviewed 3/24/26, United States.

    I’m pleased with my phone! I’m grateful that I find your site. Thank you for providing quality refurbished iPhones.

    Condition

    Excellent

    Purchased

    3/9/26

  • Rod M.

    Verified purchase

    Reviewed 3/24/26, United States.

    I was so elated to receive my MacBook pro and see that it included a magsafe charging block and C cable on top of the laptop being in excellent condition from what I’ve seen thus far! Such an amazing price for the quality and technology. Thank you omaha blue and backmarket! I will NEVER buy apple products new anymore i will be coming here for all future tech and get high quality refurbished products via backmarket!💪🙏🇺🇸thanks again friends!-ROMI

    Condition

    Good

    Purchased

    2/15/26

  • Annemarie M.

    Verified purchase

    Reviewed 3/18/26, United States.

    OK SO!!!!! Super happy customer! My phone was so easy to purchase, the delivery came right on time. When I received it, it was exactly what I ordered. I had no issues with my order, and I am so in love with my phone. Came unlocked like I requested and it works perfect! Definitely recommend and would definitely 100% buy from BACK MARKET again!!!! Thank you BACK MARKET!

    Condition

    Excellent

    Purchased

    2/28/26

  • Dylan N.

    Verified purchase

    Reviewed 3/16/26, United States.

    The headphones showed up in great condition, with very minor scratches on the case. I’m stoked with the condition for the value, these headphones kick a.. and last FOREVER! I haven’t had to charge them yet!

    Condition

    Good

    Purchased

    3/6/26

  • Matthew S.

    Verified purchase

    Reviewed 3/11/26, United States.

    Very excellent phone. I was hesitant to purchase a refurbished phone after having difficulties in the past with subpar products. This phone is an incredible proof of quality. I got a Galaxy S23 in Excellent condition and genuinely I would believe this was a new phone. Absolutely flawless condition. No marks, scratches, dents, or any sign of use. Amazing price for the phone. Super fast shipping. I am going to continue to use Backmarket in the future and will recommend them to anyone who will listen. 10/10.

    Condition

    Excellent

    Purchased

    3/5/26