Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,275 verified reviews

Reviews

  • Joshua L.

    Verified purchase

    Reviewed 3/22/26, United States.

    It looks much better than I was expecting. I ordered a "fair", but it looks great to me. It also works great, much better than my last mac. And, surprisingly, it arrived in less than 2 days (in South Florida). Great seller!

    Condition

    Fair

    Purchased

    3/2/26

  • Zachary H.

    Verified purchase

    Reviewed 3/21/26, United States.

    Everything worked perfect got it in good condition and it looked almost brand new with only one small scratch my battery health was at 88% witch is pretty decent especially for the price I wood definitely buy from back market and this seller again

    Condition

    Good

    Purchased

    2/21/26

  • Donna S.

    Verified purchase

    Reviewed 3/21/26, United States.

    This was the easiest and best ever transaction I have done in purchasing a Cell Phone ..condition is flawless quick transfer from old device battery great ,camera great overall phone works and looks excellent.

    Condition

    Excellent

    Purchased

    2/28/26

  • Scholastica N.

    Verified purchase

    Reviewed 3/20/26, United States.

    I'm honestly impressed. The device arrived absolutely brand new. What stood out the most was the battery health at 100%, which is rare even for some new devices. Everything about the phone checks out: no replacement parts, clean history, and it runs perfectly. Delivery was smooth, packaging was secure, and the whole experience exceeded my expectations.

    Condition

    Premium

    Purchased

    2/26/26

  • Garry C.

    Verified purchase

    Reviewed 3/18/26, United States.

    But she’s didn’t use it yet she wants to change it to the 17 pro max that’s what she wants now I would love to have a prepaid return label for ups or fedex please? also the difference money will take from the card that I have on file ?

    Condition

    Fair

    Purchased

    3/3/26

  • Luis C.

    Verified purchase

    Reviewed 3/18/26, United States.

    The device is great!! Their al little scratches on the screen but nothing bad! I have very bad anxiety when it comes to purchasing online specially when it comes to technology or something expensive, but I highly recommend buying from them!

    Condition

    Excellent

    Purchased

    2/27/26

  • Beauti M.

    Verified purchase

    Reviewed 3/18/26, United States.

    Came in perfect condition! the seller lived in the same state as I so I got it 2 days after I bought the tablet!! It was packaged very nicely and came with a charger cord and even a pen! It seems in excellent quality really! So good quality for around $450 😃😃

    Condition

    Good

    Purchased

    3/16/26

  • Kelly T.

    Verified purchase

    Reviewed 3/16/26, United States.

    Everything went well and smoothly. I purchased the premium and there was not a scratch on the exterior of the phone or any of the sides or the screen. Came with the charger cord. Ordered on a for day and received on a Monday. It’s very pink which i love. Very easy to set up.

    Condition

    Premium

    Purchased

    3/6/26

  • Sharmane B.

    Verified purchase

    Reviewed 3/16/26, United States.

    I was a little nervous ordering this watch since it was my first time using this app, but everything turned out great! The seller is definitely legit and the watch arrived exactly as described. I love it! ⌚ It looks even better in person. If you’re thinking about ordering from this seller, I’d definitely recommend them!

    Condition

    Premium

    Purchased

    2/22/26

  • Michael J.

    Verified purchase

    Reviewed 3/15/26, United States.

    The device had a lengthy update to do prior to setup. Without doing the update to watch wouldn't atay connected to my Pixel 10a. After the update smooth sailing, everything is working great. The included extended band was outstanding and fit my sasquatch sized wrist perfectly.

    Condition

    Excellent

    Purchased

    3/4/26