Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,321 verified reviews

Reviews

  • Angel R.

    Verified purchase

    Reviewed 4/1/26, United States.

    The case is very nice and vibrant for its transparency and reflective look. Pretty much, if you want a case that’s just normal and not too crazy and it proceeds your phone, get this one. It’s very simple and easy to put on your phone.

    Condition

    Excellent

    Purchased

    3/18/26

  • Hilli K.

    Verified purchase

    Reviewed 4/1/26, United States.

    I'm still testing to assess if it fits my needs, specifically big Photoshop files, but so far it's been handling everything really well. Its condition is pristine as well as the packaging, looks brand new. Delivery and service have been great as well.

    Condition

    Premium

    Purchased

    3/17/26

  • Johnathan P.

    Verified purchase

    Reviewed 4/1/26, United States.

    SmartResale delivered!! Physical condition, battery health and performance was better than expected. I was hesitant albeit at first since I got this almost max spec laptop for a steal, but after extensive use the laptop is more than what I expected! Would totally buy again!

    Condition

    Good

    Purchased

    3/26/26

  • Daniella P.

    Verified purchase

    Reviewed 3/31/26, United States.

    The phone arrived in great condition and looks brand new. Setup felt simple and the transfer from my previous phone went smooth. Everything works great so far. I am happy with the purchase and the whole process with the seller. 10/10

    Condition

    Excellent

    Purchased

    3/27/26

  • Ken U.

    Verified purchase

    Reviewed 3/29/26, United States.

    The service provided after I decided to make the purchase was both prompt and courteous. The product itself was completely free of scratches, and the battery health was at 100%. I am thoroughly satisfied.

    Condition

    Premium

    Purchased

    3/27/26

  • Jahdee H.

    Verified purchase

    Reviewed 3/29/26, United States.

    it adapts really well to the new iPad software it's really easy to use and for the condition that it's in it's not awful there's some scratches but it's not enough to interfere with the quality of the screen I forget about it instantly when the screen is on very smooth operation acclimates perfectly to iPadOS 26

    Condition

    Fair

    Purchased

    3/19/26

  • Nicholas T.

    Verified purchase

    Reviewed 3/29/26, United States.

    The device is excellent so far; everything works as it should. It looks like the screen was replaced, but it's a used device, not a deal breaker for me. The device is clean and also came with a free phone case for an S22 Ultra. I love it.

    Condition

    Excellent

    Purchased

    3/18/26

  • Patrick S.

    Verified purchase

    Reviewed 3/29/26, United States.

    Setup was so easy, was able to transfer from my old S9 to this with no issues. Love the camera because I use it for YouTube videos. This is fast and didn't cost a fortune like a new one would cost. Was able to get a new case put on it. Lookin good.

    Condition

    Good

    Purchased

    3/17/26

  • Steven A.

    Verified purchase

    Reviewed 3/29/26, United States.

    When I got the MacBook I expect to have like 85-90 battery life but it didn’t. It had 100 and everything was brand new, this is my first time buying from back market. These guys at SmartResale are legit I would recommend these guys

    Condition

    Good

    Purchased

    3/19/26

  • Micheal K.

    Verified purchase

    Reviewed 3/27/26, United States.

    I was honestly very skeptical about buying from Back Market since I’ve always been a loyal customer of Reebelo. After my last two purchases from Reebelo, both phones arrived with only 77% and 78% battery life, even though their website promised a minimum of 80%. I had to return both phones and request refunds, which was frustrating. So, I decided to give Back Market a try—and I’m so glad I did! My phone arrived with 100% battery life, and everything works perfectly. I was so impressed that I’ve already ordered another phone, as I plan to give them as gifts to my family. Back Market has truly exceeded my expectations, and I’ll definitely be buying from them again. Highly recommend!

    Condition

    Fair

    Purchased

    3/24/26