Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,321 verified reviews

Reviews

  • Gregory R.

    Verified purchase

    Reviewed 10/8/25, United States.

    Once again BackMarket has exceeded expectations rating a device "fair" condition. The watch is nearly immaculate! Shipping was fast and the item was well packaged. Another zero stress transaction thanks to fantastic BM vendors.

    Condition

    Fair

    Purchased

    10/6/25

  • Jade P.

    Verified purchase

    Reviewed 10/6/25, United States.

    the good is, my mother is super pleased with how it looks and its features. her only complaint is she wishes she did it sooner. she said the volume has some issues sometimes with calls but she loves it and it came in amazing quality.

    Condition

    Good

    Purchased

    9/20/25

  • Peggy B.

    Verified purchase

    Reviewed 10/5/25, United States.

    I love these Beats earbuds! Back Market is my go-to for reconditioned (always like new though) electronics. Amazing prices, excellent service and quick deliveries.

    Condition

    Excellent

    Purchased

    9/19/25

  • Damion A.

    Verified purchase

    Reviewed 10/5/25, United States.

    Way better than expected. Was my first time purchasing from back market and shipping was quick. Got a MacBook in “fair condition” literally nothing wrong with it. No scratches or any, battery is fine, screen is perfect, no buttons damaged. For “fair condition” it’s pretty much brand new.

    Condition

    Fair

    Purchased

    9/19/25

  • Rob F.

    Verified purchase

    Reviewed 10/3/25, United States.

    Love it! Spent a bunch of time on you tube to really learn how to use it. Blows away the apple watch. It came exactly as advertised if not better with charger. I also love the color and the orange and blue trimming as I'm a Gator fan! Back Market does it again!

    Condition

    Excellent

    Purchased

    8/31/25

  • Lawrence P.

    Verified purchase

    Reviewed 9/22/25, United States.

    My phone arrived within the promised time with updates along the way ..phone is in excellent condition as I ordered it ,switch over was pretty simple with the help of an email from black market and smart switch from Samsung, screen is perfect, outside cover no visible scratches hardly even know it wasn't brand new to be honest..so far so good as performance and functionality. Big upgrade for me from another Samsung A32..so some features I will have to learn ..I will update if I notice any issues in the future, purchase from the website was smooth and easy ..will be doing the next upgrade from the black market again ..Thank you for saving me hundreds of dollars on an excellent phone upgrade

    Condition

    Excellent

    Purchased

    9/14/25

  • Janet A.

    Verified purchase

    Reviewed 9/11/25, United States.

    well a Google pixel 7 is bigger than a Google pixel 8 and Google pixel runs on blue tooth headphones but this one I got Google pixel 8 runs on regular and blue tooth headphones either way I like this Google 8. it's one more then Google pixel 7. This one ngoogle pixel 8. I'm glad I got it .. The back of the Google pixel 8 is different then Google pixel 7 and I guess it's different then a XL Google Pixel 8? still either way I'm glad I got this phone. Thank you very much. 😉Awesome . 👍🏻😉😎

    Condition

    Excellent

    Purchased

    9/8/25

  • Simon A.

    Verified purchase

    Reviewed 9/1/25, United States.

    honestly, I didnt expect my Samsung Galaxy 5 pro to be in as good a condition as it is. It looks brand new and the battery is in great shape holding its charge very well. I purchased this watch after a disastrous experience with another brand and I am very impressed with the customer service, professionalism, and overall experience purchasing this watch.

    Condition

    Excellent

    Purchased

    8/14/25

  • Joy P.

    Verified purchase

    Reviewed 8/31/25, United States.

    I couldn’t wait to get it. It’s beautiful! I love it so much! So far it’s working great, no problems at all. Still have to get used to a few different things this phone has that my old one didn’t. But my daughter has this same exact phone so I just ask her. She is the reason I brought from back market. She has bought a few things and has never had any problems with them. So yes I’m very happy with my new phone. So happy I just bought a new Apple Watch and it’s on the way! Hopefully I’ll be able to write another wonderful review for you. Thank you for the good deals you offer.

    Condition

    Excellent

    Purchased

    8/18/25

  • Gabriela L.

    Verified purchase

    Reviewed 8/27/25, United States.

    At first I got a little afraid of ordering at Back Market because it was my first time, but when my applewatch and phone arrived I got so happy! It is perfect for me. It works normally as a new one, I always dreamed about one but the new ones are so much more expensive. I wish I had bought before.

    Condition

    Excellent

    Purchased

    8/6/25