Customer reviews for all refurbished items

I’m very impressed with the Apple Watch Ultra 2 I received from Back Market. The watch arrived in excellent condition exactly as described, and it looks almost brand new. Setup was quick and easy, and all the features work perfectly. The battery life is strong, the screen is bright and responsive, and the build quality feels premium. I use it daily for workouts, tracking my health, and staying connected, and it performs flawlessly. Buying refurbished saved me money while still getting a high-quality device. I would definitely recommend Back Market to anyone looking for reliable refurbished tech.

Good purchase. I’ve owned the Jabra Elite 75T previously and got a good deal on Back Market rebuilt earbuds. They work great, arrived promptly. Happy customer.

The iPad seems in perfect condition. After using it daily for about 10 days, I find no problems. It looks like new, battery charges quickly and lasts all day. The entire purchase experience was A++ from order form to communication to delivery. On time, in fact 2 days early. If I had a criticism it would be that that BackMarket is unreachable by email or phone. I wanted to send them a comment and you simply can't. Odd. I would totally use them again--I buy refurbished often.

The phone is flawless both with the screen and the case. Hard to tell what may have been refurbished if anything. The battery is at 85% which was a bit disappointing but it holds a charge for as long as 2 days with light use. I am not constantly on my phone. I have had no notifications that the battery or screen has been replaced. My plan is to use this phone for the next few years and then upgrade it through BackMarket. The iPhone 14 is a big upgrade from my iPhone SE 2020. And I got a $50 trade in so a win.

I picked up a refurbished Mac Studio (Late 2022, M1 Max, 32GB RAM / 512GB SSD) and it honestly marked a turning point in my workflow. For context — this isn’t a casual web-browsing machine in my house. This is my production desk. I run video editing, audio work, recording sessions, screen capture, and day-to-day operational planning from this system. I needed something that behaves like an appliance, not a project. Out of the box the condition was better than expected. No cosmetic surprises, clean ports, and it booted like a brand-new Mac. Setup was uneventful — which is exactly what I wanted. A workstation should disappear and let you work. Performance is the real story. The M1 Max completely changed how I edit. Timeline scrubbing in Final Cut is instant, 4K footage doesn’t choke the system, and exporting video is no longer something I schedule my day around. The biggest difference though is consistency — no thermal noise, no random slowdowns, no “let me restart before recording.” I can hit record and trust it. The 32GB unified memory matters more than people realize. I can run video editing, audio processing, browser tabs, and recording software at the same time and the system stays stable. That reliability is what I actually bought. Why refurbished? Because this machine hits a performance tier that would have been financially irrational for me to buy new. Through Back Market I essentially moved into a professional-grade workstation for the price of a mid-range consumer computer. That changes the equation for creators and remote professionals. I didn’t buy a gadget — I bought stability. The Mac Studio became the anchor of my home studio and removed friction from my work. That’s the real value. Overall: extremely satisfied with both the device and the refurbished experience.If you want, I can also compress that into a shorter “5-star quick review” version — Back Market sometimes highlights the concise ones more.

The iPad Air works great, cannot tell it’s been refurbished. Communication about my order was seamless. The charger cable does not work but I have many extra cables at home so it was not a huge problem.

I have bought from backmarket before. I really enjoyed the refurbished phone that I got before which was the iPhone SE. I wanted a long-term upgrade and I bought the iPhone 14 Pro thousand 1 TB. It’s a terrific phone with a great price and I bought another year warranty on top of the original purchase of the original Warranty. I’m very happy with this phone and I have told other people To buy from back market. I’m very happy with my purchase and I will always be a customer of backmarket. This phone will work for me for a lot for many years.

The phone came PERFECT battery 100% came super fast no cracks or any damage at all and this is in fair condition this is my 2nd phone from backmarket and I definitely recommend I’m super satisfied!!!

I ordered a 13 mini 256g in “excellent” condition and to be honest I wasn’t expecting to receive a phone in this perfect of a condition. When I received the phone, I was completely blown away!!! The phone is basically mint. No scratches or marks on the side panels at all, screen is in perfect condition and it came with a screen protector already installed. I am beyond happy with my purchase.

Very satisfied with the whole purchase experience. Delivery updates kept me informed of shipment status. The laptop was well packaged. Since my item was purchased in fair condition, I was expecting some signs of wear, but was surprised at the nearly brand new condition. I would definitely recommend BackMarket to anyone looking to buy electronics.