Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,321 verified reviews

Reviews

  • Damon M.

    Verified purchase

    Reviewed 1/14/26, United States.

    Absolutely fantastic device. Hundreds of dollars off and it looks like brand new. Telling all my friends and family about BackMarket. Definitely going to upgrade my phone using the site in the future.

    Condition

    Excellent

    Purchased

    12/31/25

  • William L.

    Verified purchase

    Reviewed 1/12/26, United States.

    received it in 2 days and let me tell you. it looked and operates like a brand new one above and beyond what I thought it would be highly recommend the picture of the moon was taken with this phone

    Condition

    Excellent

    Purchased

    12/29/25

  • April C.

    Verified purchase

    Reviewed 1/12/26, United States.

    Very well taken care of, something I was scared of when ordering was that it was going to be in bad condition but it was actually in great condition almost new looking. Very glad I went with this choice

    Condition

    Good

    Purchased

    12/28/25

  • Mars M.

    Verified purchase

    Reviewed 1/11/26, United States.

    Fantastic device! I received a laptop with the exact specs I ordered (16 GB RAM, 512 GB storage, M1 chip). I chose Good condition and it only has one small dent and one tiny scratch, both on the bottom. The screen is flawless. Absolutely no visible marks while using it. According to the repair history, the Touch ID and Logic Board were both replaced with Genuine parts in 2023 (it's Jan 2026 at the time of writing this). Battery max capacity is at 88%, not bad. Overall I'm very happy with this laptop. It was shipped the day after ordering and arrived two days after that.

    Condition

    Good

    Purchased

    1/7/26

  • Rochelle H.

    Verified purchase

    Reviewed 1/11/26, United States.

    My PS5 was received as advertised in excellent condition. There was a small issue with the HDMI cable but the Backmarket folks were right on top of it! This is my 2nd purchase & I've been highly satisfied both times. I highly recommend Backmarket when you want to save money & have confidence in your purchase.

    Condition

    Excellent

    Purchased

    12/25/25

  • Luis F.

    Verified purchase

    Reviewed 1/10/26, United States.

    Great phone, first time buying from black market and the phone looks in prestige condition no scratches or nothing battery health at 91%. And genuine OLED screen, when displaying black screen there’s 0 light Note in pictures I have a screen protector and camera protector installed

    Condition

    Excellent

    Purchased

    1/3/26

  • Yolianis n. F.

    Verified purchase

    Reviewed 1/4/26, United States.

    I just needed a phone for my business nothing fancy. I picked fair for that reason and if this is a “fair” condition I can only imagine the “good” condition. The phone has no scratches no chips. Would’ve thought it was brand out the box new. 10/10 recommend. Will be buying from here for my business moving forward.

    Condition

    Fair

    Purchased

    12/25/25

  • Roy r P.

    Verified purchase

    Reviewed 1/4/26, United States.

    Recently the Apple Magic Mouse started to lose its magic so I ordered another Apple Magic Mouse from Back Market. The replacement Apple Magic Mouse arrived full of magic. The refurbished Apple Magic Mouse from Back Market cost around half of what a new Apple Magic Mouse costs. Now I have to figure out what to do with the money I saved. Unfortunately I have forgotten what I did with the money I saved when I got a refurbished Apple iPad Mini from Back Market a few years ago.

    Condition

    Excellent

    Purchased

    12/23/25

  • Patrick H.

    Verified purchase

    Reviewed 1/3/26, United States.

    It was in great shape with some very light scratches around the bezel. the screen is crystal clear. It works like a charm. I tend to charge it daily because I like a full battery. the shipping was super fast with lots of updates. Overall I am very satisfied

    Condition

    Good

    Purchased

    12/12/25

  • Beautiful B.

    Verified purchase

    Reviewed 1/2/26, United States.

    im surprised to say that this phone is in like-new condition! you get the phone and a charger. they also include a key for the sim slot. but besides that, the battery capacity is pretty good. perfect almost. if you plan on getting a new refurb phone at a nice price, backmarket is the way to go!

    Condition

    Good

    Purchased

    12/30/25