Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,191 verified reviews

Reviews

  • Paul K.

    Verified purchase

    Reviewed 1/18/26, United States.

    The iPad arrived quickly, within days of ordering it, on the day that was anticipated. It was packed safely and came with the charging cable as described. Although advertised as only "fair," the external appearance was nothing less than excellent. Set up was simple and straightforward, and the table has functioned like and as well as a brand new tablet. I couldn't be happier with my purchase from BackMarket. This is my fifth purchase from BackMarket and I have very pleased with the condition and performance of its products.

    Condition

    Fair

    Purchased

    1/4/26

  • Claudia S.

    Verified purchase

    Reviewed 1/18/26, United States.

    I loved it, fast shipping. The product is very good and comfortable, it covers the whole ear, the sound is well defined and the protection from external noise works very well, 20 days using it and so far everything is excellent.

    Condition

    Excellent

    Purchased

    12/29/25

  • Katherine D.

    Verified purchase

    Reviewed 1/18/26, United States.

    This watch was a game changer. From tracking my weight lifting, to tracking my sleep and even tracking my heart waves. I'm very impressed by this watch and even more impressed that I didn't have to pay full price. This was my third purchase from Back Market. I bought an S10 a few years ago that actually still works perfectly, except for me dropping it constantly....so I decided it was time to upgrade to an S25+ but that is a whole other review. Very impressed, Back Market, very impressed!

    Condition

    Excellent

    Purchased

    1/8/26

  • Alyssa B.

    Verified purchase

    Reviewed 1/18/26, United States.

    I love my MacBook! Besides a tiny dent and a tiny scratch (to be expected from ordering Fair condition), it honestly feels brand new. It's so easy to use, has the latest updates, and runs like a dream. I will definitely order from Back Market again and would pick this product again!

    Condition

    Fair

    Purchased

    1/2/26

  • Woodlens M.

    Verified purchase

    Reviewed 1/18/26, United States.

    The exterior was impeccable, without any visible scratches, the battery is brand new, and even for a device in good condition, that's incredible. I think Back Market does an excellent job; for me, it's a 9.5/10.👍

    Condition

    Fair

    Purchased

    1/7/26

  • Juan F.

    Verified purchase

    Reviewed 1/18/26, United States.

    I’m very happy with my purchase. The Dell Latitude 7420 arrived in excellent condition and was exactly as described. Setup was smooth, performance is fast and reliable, and the laptop feels solid and well cared for despite being refurbished. The i7 processor, 16 GB of RAM, and 512 GB SSD handle multitasking with ease, which is perfect for my day-to-day work. Shipping was quick, packaging was secure, and the overall buying experience was seamless. I also appreciate the sustainability aspect, getting a high-quality device while being environmentally responsible is a big plus. I would absolutely recommend this company to anyone looking for a dependable new/ refurbished laptop at a great price. I’ll definitely consider purchasing again in the future.

    Condition

    Good

    Purchased

    1/6/26

  • Damon M.

    Verified purchase

    Reviewed 1/14/26, United States.

    Absolutely fantastic device. Hundreds of dollars off and it looks like brand new. Telling all my friends and family about BackMarket. Definitely going to upgrade my phone using the site in the future.

    Condition

    Excellent

    Purchased

    12/31/25

  • William L.

    Verified purchase

    Reviewed 1/12/26, United States.

    received it in 2 days and let me tell you. it looked and operates like a brand new one above and beyond what I thought it would be highly recommend the picture of the moon was taken with this phone

    Condition

    Excellent

    Purchased

    12/29/25

  • April C.

    Verified purchase

    Reviewed 1/12/26, United States.

    Very well taken care of, something I was scared of when ordering was that it was going to be in bad condition but it was actually in great condition almost new looking. Very glad I went with this choice

    Condition

    Good

    Purchased

    12/28/25

  • Mars M.

    Verified purchase

    Reviewed 1/11/26, United States.

    Fantastic device! I received a laptop with the exact specs I ordered (16 GB RAM, 512 GB storage, M1 chip). I chose Good condition and it only has one small dent and one tiny scratch, both on the bottom. The screen is flawless. Absolutely no visible marks while using it. According to the repair history, the Touch ID and Logic Board were both replaced with Genuine parts in 2023 (it's Jan 2026 at the time of writing this). Battery max capacity is at 88%, not bad. Overall I'm very happy with this laptop. It was shipped the day after ordering and arrived two days after that.

    Condition

    Good

    Purchased

    1/7/26