Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,191 verified reviews

Reviews

  • Cam L.

    Verified purchase

    Reviewed 2/3/26, United States.

    I received my macbook today it came faster than expected, I ordered good condition and color in grey im very pleased and satisfied with my purchase theres a small screen crack everywhere else is flawless. works like its brand new, if your scared of buying a used macbook and you dont trust this site im telling you now you wont regret your purchase and there legit. i hope this review helps and great company!

    Condition

    Good

    Purchased

    1/27/26

  • Zachary Z.

    Verified purchase

    Reviewed 2/1/26, United States.

    Got the laptop the next day and it arrived in perfect working condition. Absolutely love it and I love the price I paid for it. I have used back market for plenty of phones, iPads, and now a laptop, and I have never had one bad experience. Thank you so much!

    Condition

    Excellent

    Purchased

    1/20/26

  • Jaylynn H.

    Verified purchase

    Reviewed 2/1/26, United States.

    For fair condition the phone is near perfect. I’m not sure if any scratches came with this phone. Its charges perfectly fine. I was skeptical because I usually don’t order from websites that aren’t well known but Backmarket surely didn’t disappoint. I’d be ordering again!

    Condition

    Fair

    Purchased

    1/21/26

  • Arianne P.

    Verified purchase

    Reviewed 2/1/26, United States.

    These AirPods literally feel brand new and work amazingly. They even still have the warranty on them for like 4 more months. Everything seemed to be working as it should be and you can’t tell that they weren’t brand new.

    Condition

    Excellent

    Purchased

    1/17/26

  • Kaylah christie M.

    Verified purchase

    Reviewed 1/31/26, United States.

    I love my new Apple Watch. It’s great, paired well, the features like always are amazing and I can’t leave home without it. Couldn’t even tell it’s refurbished it’s like brand new.

    Condition

    Excellent

    Purchased

    1/20/26

  • Russell D.

    Verified purchase

    Reviewed 1/4/26, United States.

    I had a lot of trouble getting this Gen 6 iPod Classic to synch with Apple Music on my MacBook Pro (possibly because of "DRM" digital rights management issues) so that I finally gave up and asked my wife's help who's much better at this IT stuff and she was able after considerable machinations to do a successful synch which now works perfectly in my "Classic" 2008 VW R32 which has a special 30pin slot in the center console for it...all's well that ends well! And BTW, my black iPod Classic looks brand new! :)

    Condition

    Excellent

    Purchased

    12/25/25

  • Eric W.

    Verified purchase

    Reviewed 12/12/25, United States.

    Yo so this Macbook is A1!!! I upgraded from a MBP 2020 14" intel i7 based with 512 storage and 16Gbs RAM. This new to me MBP M2 Pro is levels above what I previously had. Its better in every way and its not even the latest model. My workload is simple. Light 1080 video editing, light Canva and Photoshop use and photo editing. I am well awre that this machine can handle way more than that but if I need the extra power then i know that I have alot of head room in 2025 with a 2023 model. Oh and mines still came with Apple Care!! Once it expires in a few months I will add it to AppleCare One. They let you add devices up to 4 years old!

    Condition

    Good

    Purchased

    11/22/25

  • Jaydah P.

    Verified purchase

    Reviewed 11/21/25, United States.

    They sound amazing. they are 100% real . it looks absolutely new . the airpods came right on time when the estimated delivery said it would be delivered . it came in the original apple package. overall they are a 10/10 differently needed these. i definitely recommend buying them.

    Condition

    Excellent

    Purchased

    11/17/25

  • Ginnes V.

    Verified purchase

    Reviewed 11/10/25, United States.

    I order fair with a risk knowing it might be scratched up. Deliver was fast and the laptop is in perfect condition! I did realize the battery was replaced and I’m grateful for that. I don’t have to worry about battery replacement. Also, it came wrapped up safe and with Apple brand charger! Thanks you!

    Condition

    Fair

    Purchased

    11/4/25

  • Trinity J.

    Verified purchase

    Reviewed 11/9/25, United States.

    I love my Apple Watch soooooo much, I have not stopped touching it since I received it. It works like a brand new one, it does not have any problems. It did come with a few minor scratches which was expected because I payed for the fair condition so it comes directly as listed.

    Condition

    Fair

    Purchased

    10/31/25