Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,275 verified reviews

Reviews

  • Erma B.

    Verified purchase

    Reviewed 9/1/25, United States.

    I love the iPad I purchased and I definitely love the color, it’s my favorite..The purchase process was very easy.. I would definitely recommend back market to friends and family, looking to save some money..

    Condition

    Excellent

    Purchased

    8/15/25

  • Leigh W.

    Verified purchase

    Reviewed 8/28/25, United States.

    great buy and a good find my seller was Ed Tech Surplus my 2nd purchase from them and so far my main go to seller. both MacBook airs I got from him in fair condition where amazing and super budget friendly. would recommend buying from them if you can always prices their stuff well and disclosures any issues or problems with it in sellers comments. got this lovely 2015 MacBook air for under 100 with tax and worth every penny

    Condition

    Fair

    Purchased

    8/21/25

  • Autumn W.

    Verified purchase

    Reviewed 8/12/25, United States.

    Absolutely fantastic phone came in like 3-4 days. Ordered from GloSales and got a iPhone 15 pro in good condition there’s 2 super light scratches on the screen and if you go looking on the sides and back you can see some but honestly I’m not worried about that at all the battery health came in at 92% with 366 cycles and everything is working fine only issue is sometimes the screen doesn’t let me tap but it’ll only be for a second or two so I’m not worried about that at all at first I was skeptical because I did see a few bad reviews but I’m glad I did purchase overall a great company to buy from and very much worth it for the price

    Condition

    Good

    Purchased

    8/7/25

  • Cesar G.

    Verified purchase

    Reviewed 7/23/25, United States.

    Fantastic device, almost like a mini laptop and so powerful I’m loving this iPad Pro 5th Generation. It’s been about 10 years since I bought an iPad and this one definitely is the definitive experience

    Condition

    Excellent

    Purchased

    7/12/25

  • Marina M.

    Verified purchase

    Reviewed 7/17/25, United States.

    this was the best purchase ever. the iPad pro I bought was in excellent condition and yes there are a few minor things that I need help with like connecting I message. but that's gotten taken care of. this iPad is amazing no problems or issues yet other than the I message issue. but definitely recommend I can't wait to buy other things off of here thank you back market you exceeded my expectations and I'm happy I bought this iPad

    Condition

    Excellent

    Purchased

    7/11/25

  • Yasmine W.

    Verified purchase

    Reviewed 6/19/25, United States.

    This is my new favorite device to play on! I finally got the iPad I’ve always wanted for a very cheap price and im so happy. The box that it came in seemed a bit sketchy, so I had my doubts, but when I opened it I was so exited :) setup was smooth, and I have absolutely zero issues. There we ZERO scratches even in the condition I got it in, which is super cool! 10/10 would recommend. (Fair disclaimer, the Apple Pencil gen 2 does NOT work on this iPad, you’ve gotta buy the usb-c pencil :D)

    Condition

    Good

    Purchased

    5/28/25

  • Raechel D.

    Verified purchase

    Reviewed 5/16/25, United States.

    Love my Apple Watch Series 5. It’s my first time owning one and it has been nice. I’m still trying to figure it out but it’s excellent. Everything paired nicely to my new iPhone which I also purchased from Back Market. The shipping was delayed because of Back Markets policy on only shipping Monday-Friday and no weekends or holidays. Once I got notified that it shipped, it came right on time. The packaging was in perfect condition, and the watch has no visible damage. I purchased one that was in excellent condition and it was. I highly recommend this store, and this site.

    Condition

    Excellent

    Purchased

    5/3/25

  • Versace S.

    Verified purchase

    Reviewed 1/4/25, United States.

    I am BLOWN AWAY. I was super skeptical about buying from a refurbished website for obvious reasons. But I took a chance on a used Apple Watch SE first generation(2020) I just needed something to count my steps and my heart rate and Fitbit’s are just so inaccurate. The watch came in a simple white box with a sealed charger. IT LOOKS BRAND NEW(I paid more for the excellent quality). No scratches no dents and the battery health is 99%. If you are feeling skeptical I HIGHLY recommend you start out with a small purchase such as an Apple Watch etc. Shipping was fast and organized. 10/10 Expierence.

    Condition

    Excellent

    Purchased

    12/30/24

  • Lauren H.

    Verified purchase

    Reviewed 12/13/24, United States.

    I just want to say I am absolutely happy with my purchase! When i customized my order I chose “fair” and allowed my expectations to be set very low despite the price I was paying. When it was delivered it came a day early. When I opened the box the Apple Watch was BRAND NEW! Not one single mark, scratch or anything on this device. It also came with an Apple Watch band charger and you could tell it was new because it still had the plastic covering the front screen. I will always choose to purchase from back market! I will always trust “A4C” electronics for my refurbished items!

    Condition

    Fair

    Purchased

    12/8/24

  • Allie D.

    Verified purchase

    Reviewed 11/11/24, United States.

    I really like them. They are comfortable, the sound is high quality (I’m no expert though), and they’re in top condition. I wouldn’t have paid full price for these straight from Apple, so I love that I got them refurbished. I’ve also bought many other products from BackMarket- 2 Switches, 2 iPads, an Apple Watch, and an iPhone. I’ve always had great experiences.

    Condition

    Excellent

    Purchased

    10/29/24