Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,191 verified reviews

Reviews

  • Josh D.

    Verified purchase

    Reviewed 4/9/26, United States.

    ​I have a massive stack of aging laptops that were collecting dust, struggling to boot, and essentially rendered useless as their legacy operating systems reached the end of the road. Instead of giving up and tossing perfectly good hardware into the e-waste bin, I decided to grab the Back Market ChromeOS Flex USB Stick Bootable kit. For just three bucks, this tiny piece of hardware promised to inject a massive dose of modern vitality into my oldest machine, and the transformation has been absolutely phenomenal. It arrived completely pre-loaded and ready to deploy, beautifully eliminating the tedious, technical headache of hunting down installation files, dealing with recovery utilities, and formatting boot drives myself. ​The entire deployment process is brilliantly straightforward, making it an absolute joy to use even if you aren't spending your weekends building custom PCs. I simply ensured my old laptop was entirely powered down, popped the USB key into an available port, and tapped my machine's specific boot key immediately after hitting the power button. Once inside the BIOS menu, it was just a matter of pointing the system to the USB boot option, and the setup wizard took over from there. The software completely wipes away the sluggish, bogged-down environment that was choking the hardware, seamlessly replacing it with a highly optimized, cloud-first infrastructure that gets you up and running in a matter of minutes. ​Once you cross the finish line into the desktop, the performance leap is nothing short of staggering. A laptop that previously took five minutes just to reach a usable state now boots up completely in under ten seconds, navigating with the snappy, fluid responsiveness of a premium, modern device. Because the operating system is specifically designed to offload the heavy computational lifting to the cloud, the aging internal processor and RAM are no longer constantly bottlenecked by heavy background tasks. I am effortlessly bouncing between dozens of heavy browser tabs, streaming high-definition media, and managing intensive web-based workflows without a single stutter. As an added bonus, because the system runs so incredibly lean, my laptop's fans are whisper-quiet and the battery life has seen a dramatic improvement. ​The genius of the Back Market ChromeOS Flex USB Stick Bootable lies not just in the speed, but in the brilliant approach to sustainability and security. It completely redefines how we handle "obsolete" technology by wrapping our older hardware in a secure, constantly updated ecosystem that protects against modern vulnerabilities. While it is heavily focused on web applications and doesn't support heavy native software downloads, it flawlessly handles the exact things we spend the vast majority of our time doing online. For less than the price of a cup of coffee, this clever little drive saved me hundreds of dollars on a replacement computer and turned my forgotten paperweight into a lightning-fast daily driver.

    Condition

    Excellent

    Purchased

    4/2/26

  • Angel H.

    Verified purchase

    Reviewed 4/9/26, United States.

    I’m based in Jamaica but used a U.S. address for shipping. I was a bit nervous at first, but it was 100% worth it! The phone arrived in amazing condition honestly looks almost brand new, with a clear screen and no scratches. I even had to double-check because it didn’t seem like “Fair” condition at all with 99% battery health Definitely buying again go ahead and purchase, you won’t regret it!

    Condition

    Fair

    Purchased

    3/27/26

  • Heather C.

    Verified purchase

    Reviewed 4/8/26, United States.

    Shipped quickly and arrived in better condition than I expected! It came in its original packaging with original instructions! Appears to have never been used. Works as it should and sounds fantastic. VERY happy!

    Condition

    Excellent

    Purchased

    4/4/26

  • Daniella P.

    Verified purchase

    Reviewed 3/31/26, United States.

    The phone arrived in great condition and looks brand new. Setup felt simple and the transfer from my previous phone went smooth. Everything works great so far. I am happy with the purchase and the whole process with the seller. 10/10

    Condition

    Excellent

    Purchased

    3/27/26

  • Ken U.

    Verified purchase

    Reviewed 3/29/26, United States.

    The service provided after I decided to make the purchase was both prompt and courteous. The product itself was completely free of scratches, and the battery health was at 100%. I am thoroughly satisfied.

    Condition

    Premium

    Purchased

    3/27/26

  • Jahdee H.

    Verified purchase

    Reviewed 3/29/26, United States.

    it adapts really well to the new iPad software it's really easy to use and for the condition that it's in it's not awful there's some scratches but it's not enough to interfere with the quality of the screen I forget about it instantly when the screen is on very smooth operation acclimates perfectly to iPadOS 26

    Condition

    Fair

    Purchased

    3/19/26

  • Nicholas T.

    Verified purchase

    Reviewed 3/29/26, United States.

    The device is excellent so far; everything works as it should. It looks like the screen was replaced, but it's a used device, not a deal breaker for me. The device is clean and also came with a free phone case for an S22 Ultra. I love it.

    Condition

    Excellent

    Purchased

    3/18/26

  • Patrick S.

    Verified purchase

    Reviewed 3/29/26, United States.

    Setup was so easy, was able to transfer from my old S9 to this with no issues. Love the camera because I use it for YouTube videos. This is fast and didn't cost a fortune like a new one would cost. Was able to get a new case put on it. Lookin good.

    Condition

    Good

    Purchased

    3/17/26

  • Steven A.

    Verified purchase

    Reviewed 3/29/26, United States.

    When I got the MacBook I expect to have like 85-90 battery life but it didn’t. It had 100 and everything was brand new, this is my first time buying from back market. These guys at SmartResale are legit I would recommend these guys

    Condition

    Good

    Purchased

    3/19/26

  • Micheal K.

    Verified purchase

    Reviewed 3/27/26, United States.

    I was honestly very skeptical about buying from Back Market since I’ve always been a loyal customer of Reebelo. After my last two purchases from Reebelo, both phones arrived with only 77% and 78% battery life, even though their website promised a minimum of 80%. I had to return both phones and request refunds, which was frustrating. So, I decided to give Back Market a try—and I’m so glad I did! My phone arrived with 100% battery life, and everything works perfectly. I was so impressed that I’ve already ordered another phone, as I plan to give them as gifts to my family. Back Market has truly exceeded my expectations, and I’ll definitely be buying from them again. Highly recommend!

    Condition

    Fair

    Purchased

    3/24/26