Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

413,004 verified reviews

Reviews

  • Areli H.

    Verified purchase

    Reviewed 4/19/26, United States.

    My s24 Ultra came as described, no problems, phone looks and functions like new, this is the 5th item ,which this is my 2nd phone, I have purchased from back market and I haven't been disappointed yet, quality is is amazing very happy and will be coming back to purchase 2 more phones, that will be needed updating soon.

    Condition

    Excellent

    Purchased

    4/7/26

  • Charles A.

    Verified purchase

    Reviewed 4/17/26, United States.

    This watch is 100 times better than my old series 7 Iwatch it’s like night and day took a while for it to upload the new software, but once it came alive, it was like a whole new experience. This is definitely the way to buy my electronics from now on you guys rock thank you.

    Condition

    Good

    Purchased

    4/13/26

  • Dan n. K.

    Verified purchase

    Reviewed 4/15/26, United States.

    This phone was finally delivered in Kampala, Uganda in East Africa after many days of travel. The juiciest part is that the phones looks premium even when I ordered for a “good” condition, it’s just a good one. God bless.

    Condition

    Good

    Purchased

    4/2/26

  • Jess R.

    Verified purchase

    Reviewed 4/14/26, United States.

    Very good at first I was iffy but gave back market a try. I am glad I did, for an affordable price I got my daughter’s phone. I had some issues installing it but all in all it was the best thing I could have done. You also get help if any issues. I haven’t had any, the phone looks brand new. Thank you!

    Condition

    Good

    Purchased

    3/24/26

  • Amanda F.

    Verified purchase

    Reviewed 4/12/26, United States.

    This is my 3rd purchase with back market and honestly, they never miss. The switch actually came in great condition despite it being labeled as "good" only. My son loves his gift and I'll forever be a customer.

    Condition

    Good

    Purchased

    3/30/26

  • Robert G.

    Verified purchase

    Reviewed 4/12/26, United States.

    excellent! in fact I passed your information to a couple who are also going through chemotherapy. The 11 series I bought has fall detection and other health widgets. Costco has new for $700! Got mine for about $350! I probably should have had them use my name! they're up in Oregon! Sam & Chip!!

    Condition

    Excellent

    Purchased

    3/31/26

  • Ivette A.

    Verified purchase

    Reviewed 4/12/26, United States.

    I ordered this MacBook in “fair” condition because I saw very good reviews about the seller, and it was the best decision. The laptop arrived in excellent condition, shipping was very fast, and I truly feel this was an amazing purchase. I love my MacBook!

    Condition

    Fair

    Purchased

    4/2/26

  • Darrin M.

    Verified purchase

    Reviewed 4/9/26, United States.

    It is awesome. I have had no issues at all with this device, from setup to everyday use it is working great. The process of moving my settings from my old phone to the new one, and transferring of my phone number from the old phone to the new one, everything was easy to do. The phone is in great condition also, no signs of use or damages upon delivery. It really is a premium, condition, a premium phone, a premium seller. All I have to say, is thank you Back Market.

    Condition

    Premium

    Purchased

    3/27/26

  • Jordyn F.

    Verified purchase

    Reviewed 4/8/26, United States.

    First tim customer and i give 5 stars, shipping was fast estimated date was by today and it came on time, Condition is like new, Came with charger ofc, Keyboard glows and i think its so cool im bouta play sims all day, 10/10 recommend will be back again

    Condition

    Excellent

    Purchased

    4/3/26

  • Kurt W.

    Verified purchase

    Reviewed 4/8/26, United States.

    Excellent purchase, even better customer service. Item was received in record time, I had a question for the CS team and they answered immediately, very knowledgeable… even their subscription emails are un intrusive. No issues with item, works as expected and now I have a new bad ass mobile workstation with dual boot, you can get a 100W laptop charger to double battery life, giving you 20-22 hours of battery life no problem. Based on my experience, buy with confidence from back market.

    Condition

    Good

    Purchased

    3/22/26