Adopt-A-Phone

Seller reviews, items and info

Approved seller with 4.7/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

166 verified reviews

Rating details

  • Battery

    4.7/5

  • Shipping

    4.6/5

  • Lens & Camera

    4.8/5

  • Accessories

    4.6/5

  • Packaging

    4.7/5

  • Overall performance

    4.6/5

  • Appearance

    4.8/5

Reviews

  • Londale C.

    Verified purchase

    Reviewed 12/8/24, United States.

    Everything stated about the phone's appearance, condition and quality were all true. The phone was packaged with care. I highly recommend people who are looking for mobile electronic devices or whatever else, to check out Back Market!

    Condition

    Premium

    Purchased

    11/26/24

  • Sandra B.

    Verified purchase

    Reviewed 11/12/24, United States.

    I have had reason to purchase many items from Back Market because not only do I use them for our family but also purchase them for young people in Africa. The items I have purchased have worked well and were received as advertised. The iPhone 15 Por Max I purchased for myself has been great. It was of the “excellent “ category and it is living up to that level so far. I have had it less than a month but all is well. I highly recommend this reseller for it quick and reliable service.

    Condition

    Premium

    Purchased

    10/30/24

  • Andre S.

    Verified purchase

    Reviewed 6/13/24, United States.

    This is my first order and trade-in and I'm very happy with everything I will be making recommendations to all my friends and family I purchased a Galaxy S23 Ultra it's flawless I purchased it Excellent grade and it was like it was brand new. I'm very happy

    Condition

    Excellent

    Purchased

    6/11/24

  • Sean M.

    Verified purchase

    Reviewed 10/12/25, United States.

    Loving the 16 plus! Who needs a pro iPhone this day and age, I don’t know. Great cameras, long battery life,

    Condition

    Premium

    Purchased

    9/26/25

  • L M.

    Verified purchase

    Reviewed 11/10/24, United States.

    I previously(about 13mos.ago) bought a zfold 4 & after an accidental fall onto gravel where inner large screen acquired a nick in what I THOUGHT was the screen protector so drove an hour to the only shop with the ability to replace it only to find out it had NO FACTORY SCREEN PROTECTOR ON IT ANYMORE??? & Would've cost $600. To repair! Luckily I had insurance on phone as about a week later the inner screen got a black area down middle & no longer worked. So, I was, with reimbursement by insurance able to order again from you the zfold5 which I'm very happy with but this time I took it immediately in to see if it needed an inner screen protector sure enough someone had removed it so I had them put one on it for about $20.ish. I have had good experiences with my phone purchases previously & very happy with prices BUT, I think you should tell a buyer that there's NO INNER screen protection on the zfold's since they're supposed to have a factory one on them it didn't occur to me to have it checked for that!!!

    Condition

    Premium

    Purchased

    10/24/24

  • Josue I.

    Verified purchase

    Reviewed 7/11/24, United States.

    Looks like new, no scratches or blemishes on a black mac air. Battery health is at 100%. Only complaint is the cheap charger that over heats, bought a Apple one instead. Came earlier than expected, will be buying from this seller often.

    Condition

    Excellent

    Purchased

    7/8/24

  • Gerardo H.

    Verified purchase

    Reviewed 8/22/25, United States.

    Buy from this seller , gave me a block screen protector and a pop socket, phone is basically new and the battery was 100 percent , recommend

    Condition

    Premium

    Purchased

    8/21/25

  • Beth S.

    Verified purchase

    Reviewed 2/22/25, United States.

    The iPhone is in good condition, but True Tone doesn’t work. Siri also doesn’t work sporadically - software is up to date so I’m not sure if it’s a device issue or something. But True Tone not working is definitely a bummer.

    Condition

    Good

    Purchased

    2/5/25

  • Farid M.

    Verified purchase

    Reviewed 8/22/24, United States.

    Ordered Verizon locked device in Good cond. Device arrived as stated, worked and looked perfect however when attempting to activate with Verizon, they stated that it was obtained by refurbisher before it was paid off and they could not activate. It would be helpful if the EMEI num were part of the technical information. needed it for my kid before they went off to uni.

    Condition

    Good

    Purchased

    8/17/24

  • Andrew C.

    Verified purchase

    Reviewed 6/16/24, United States.

    Bought this in excellent condition, it came in perfect condition!!! The only trace that it was even once owned is the battery health being at 96%. It came with the official Apple braided magsafe cable and official apple charger (i think somewhere around 30W?) Delivery was quick and painless, overall a fantastic experience. Would absolutely recommend!

    Condition

    Excellent

    Purchased

    6/11/24

53 products