APAC SOLUTIONS

Seller reviews, items and info

Approved seller with 4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

358 verified reviews

Rating details

  • Battery

    4/5

  • Shipping

    4.2/5

  • Lens & Camera

    4.3/5

  • Accessories

    4.1/5

  • Packaging

    4.3/5

  • Overall performance

    3.9/5

  • Appearance

    4.2/5

Reviews

  • Jones A.

    Verified purchase

    Reviewed 3/17/25, United States.

    I love it

    Condition

    Good

    Purchased

    3/1/25

  • Newton M.

    Verified purchase

    Reviewed 12/24/23, United States.

    I shipped the phone to Kenya and my friends want the same

    Condition

    Good

    Purchased

    11/24/23

  • Danelle M.

    Verified purchase

    Reviewed 1/6/25, United States.

    The item is good. The battery life is not the best but otherwise a perfect phone.

    Condition

    Excellent

    Purchased

    11/27/24

  • Rudy R.

    Verified purchase

    Reviewed 3/30/24, United States.

    the seller sent me the wrong color. second time that back market does this. first time back market showed navy blue and sent me powder blue. second time I chose grey and I got pink from the seller. now I have to wait even longer to get a phone I ordered.

    Condition

    Fair

    Purchased

    3/27/24

  • Samuel M.

    Verified purchase

    Reviewed 10/9/22, United States.

    Love the phone no visible scratches or dents and looks brand new, a phone from last year at less than half the price can't beat that. No way I will be buying brand new phones in the future just save the money and get it a few months later. Customer service was great. Initially, the carrier returned the phone as they were unable to deliver it to me Backmarket was very responsive issuing a refund so I could create a new order and I ended up upgrading from an S20 to S21 as the price difference was very small.

    Condition

    Good

    Purchased

    9/24/22

  • Sarah W.

    Verified purchase

    Reviewed 2/11/24, United States.

    The phone looks and works great 👍, only issue I have is that it was with Verizon and I had to to call Metro Pc to get the mobile data to work, other than that its working fine.

    Condition

    Fair

    Purchased

    1/25/24

  • Nzali N.

    Verified purchase

    Reviewed 8/28/23, United States.

    My package never arrived but the portal indicated that it did. Apart from this, the refund process is taking forever, which is equally as frustrating. I can't believe my first experience with the site would be horrible. The site has a lot of positive views but, unfortunately, not everyone has a positive experience. I'm not even sure if my comment will make it to the review section so that others can make an informed decision before they purchase anything. I wish I had not used this platform but no good deed goes unpunished. I might give an update about my refund. I hope it goes through.

    Condition

    Fair

    Purchased

    8/15/23

  • Charlie C.

    Verified purchase

    Reviewed 10/21/22, United States.

    Received the phone in good condition. There was a scuff on one corner of the phone, but the screen and other parts of the phone were in great condition. The screen has no dead pixels and is super responsive. I would definitely recommend BackMarket as a way to get a great phone at an even greater price!

    Condition

    Good

    Purchased

    10/9/22

  • David T.

    Verified purchase

    Reviewed 10/4/22, United States.

    The phone works well. Battery lasts all day, power to spare.Condition of product as advertised. Delivery was prompt. Would have preferred emails to update delivery status, but was able to track online.

    Condition

    Fair

    Purchased

    9/21/22

  • Jeffrey R.

    Verified purchase

    Reviewed 12/25/23, United States.

    Had a situation but did well to take care of it best possible

    Condition

    Good

    Purchased

    12/12/23

3 products