BuyRefurbished

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 7 years

Based in United States

Overall rating

3,251 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.4/5

  • Battery

    4/5

  • Lens & Camera

    4.3/5

  • Overall performance

    4.1/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Virginia G.

    Verified purchase

    Reviewed 2/3/25, United States.

    I love it. It's simple. No frills. It works. Great. I'm no techie. Not savvy. Just need a laptop that works for me and this does. Easy to set up, easy to get used to, feels great to type on. This is my third purchase from BackMarket. Super satisfied every time, and really grateful you sell good stuff, not new. Thanks.

    Condition

    Excellent

    Purchased

    1/13/25

  • Tabitha S.

    Verified purchase

    Reviewed 2/2/25, United States.

    - Took some time to get booted and functioning properly (3hrs). Lots of restarting. - Perfect condition - Had 952 gigabytes instead of 1 terabyte. Barely a difference tbh. - Used to run a little slow but after 1-2 days started working perfectly. - I don’t know if this is on my end, but the extra warranty I paid/am paying for is not showing up as available. I don’t know how that is going on. Overall, pretty good for its price and a refurbished laptop, I recommend you buy this.

    Condition

    Excellent

    Purchased

    1/15/25

  • Ruben C.

    Verified purchase

    Reviewed 1/20/25, United States.

    Was skeptical to buy an almost new laptop with little reviews but it turned out great, the only bad thing i could say about this product wasn’t even with the product but with the delievery - just couldn’t get to me faster! (joke) but overall great gaming laptop and works as a worktop too. upgraded the ram and works even better 10/10 recommend!

    Condition

    Excellent

    Purchased

    1/2/25

  • Julia A.

    Verified purchase

    Reviewed 1/10/25, United States.

    Very happy with our purchase!! This was the office upgrade that we needed without breaking the bank. I haven't owned a desktop in years but I'm psyched to have found something to fit my needs on Back Market.

    Condition

    Excellent

    Purchased

    1/4/25

  • Desire F.

    Verified purchase

    Reviewed 1/8/25, United States.

    Five stars!! It was delivered surprisingly fast, feels like I bought a brand new laptop for much cheaper. Plus it’s so smooth. Although I didn’t get a notification that it was delivered almost an hr later, don’t know why? But overall it’s basically perfect. :)

    Condition

    Excellent

    Purchased

    1/6/25

  • Heim2k K.

    Verified purchase

    Reviewed 12/30/24, United States.

    Works completely fine haven't gave it too my mom yet but ran a few things on it and was even able to play a bit of low spec games the 2 In 1 is perfect and also its a thumb print option comes in handy btw the seller was amazing I had a concern that was my fault in cleared up got back with me in minutes wonderfully support.

    Condition

    Excellent

    Purchased

    11/29/24

  • Ed C.

    Verified purchase

    Reviewed 12/23/24, United States.

    It was a nice laptop with modest features, exactly what was needed, at a reasonable price. The condition exceeded the description. This laptop is the second purchase through Back Market. The first laptop purchase needed to be returned for an updated version of Windows ( probably my fault setting up) and was handled within just six of days round trip shipping, with constant communication letting me know the status. Based on the customer service and quality of the products, I would not hesitate to purchase anything from Back Market in the future.

    Condition

    Excellent

    Purchased

    12/10/24

  • Michael P.

    Verified purchase

    Reviewed 12/15/24, United States.

    Crazy fast laptop! Very great condition, no scratches, some rubber feet on the bottom missing but not a big deal at all, only thing I've found wrong with it at all! Touchscreen is very responsive and processing is lightning fast.

    Condition

    Fair

    Purchased

    11/30/24

  • Marcus A.

    Verified purchase

    Reviewed 12/1/24, United States.

    After buying several devices from Back Market without any problems, I tried the renewed devices from a much larger retailer, that claimed a better range of stock. Lesson learned, I had to return two lemons. The system I ordered instead from Back Market might as well have been new, even better than I expected.

    Condition

    Excellent

    Purchased

    11/14/24

  • Arturo R.

    Verified purchase

    Reviewed 11/26/24, United States.

    I'm super happy with my laptop purchase. It arrived in perfect condition, no issues at all, and get this—it got here four days earlier than expected! The laptop looks brand new and works like a charm. Even though there are a few minor details, overall, my experience has been excellent. I totally recommend this product and their speedy service.

    Condition

    Excellent

    Purchased

    11/12/24

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