BuyRefurbished

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 7 years

Based in United States

Overall rating

3,251 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.4/5

  • Battery

    4/5

  • Lens & Camera

    4.3/5

  • Overall performance

    4.1/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Hurriyah H.

    Verified purchase

    Reviewed 3/9/26, United States.

    The device condition is honestly not that bad. It is fair looks wise it has no scratches or dents though the battery life does seem to be a bit short with full charge it lasts about 3 hours so I'm constantly having to carry my charger around with me though luckily it just takes a type c and takes about an hour to get fully charged up. Since it is a ThinkPad I can easily just get the battery replaced myself so I was hoping that would have already been done, and since it does have such a short battery life it tends to overheat which also causes it to make a weird rattling sound if I have it sitting at an angle that sounds like the fans blades hitting against it's cage too fast trying to cool itself down. Which means I can't sit with it on my lap in bed and lthat's slightly annoying but I just make sure that it's laying flat and it's not a problem. Overall it's not a bad laptop as I said it's a fair condition so these are problems that I was anticipating in one way or another and with it being a ThinkPad are easily fixable myself.

    Condition

    Fair

    Purchased

    2/16/26

  • Tristan B.

    Verified purchase

    Reviewed 1/11/26, United States.

    Arrived with no damage and looked new.

    Condition

    Excellent

    Purchased

    12/24/25

  • Damien J.

    Verified purchase

    Reviewed 9/17/25, United States.

    It is everything I hoped it would be. Older hardware? Older processor? Sure. This EliteBook keeps up with all the audio processing I bought it for. It's a great deal for a tight budget. Thank you, BackMarket!

    Condition

    Excellent

    Purchased

    8/28/25

  • Sincere H.

    Verified purchase

    Reviewed 9/14/25, United States.

    Although i've bought the laptop in Excellent Condition, The seller provided me with the wrong version charger (although battery was full) & i had to go buy a new one. Once i checked the physical condition of the laptop, i seen that the USB-A / HDMI ports (on the outside) were sort of bent which is what i wasn't expecting as well as the SC Port on the left side of the laptop which was also bent (if you were to slide a card in, it would probably struggle at first before going through ) even with all these deformities. The Laptop mental condition is excellent, it performs well with all ports plugged in and when streaming on high quality settings using hardware encoder it doesn't lack or fall behind, ive been a short term user (5 years) of backmarket and this may have been my best purchase for a refurbished laptop. (thank god it was available within my budget) but the charger though :sob: LOL

    Condition

    Excellent

    Purchased

    9/3/25

  • Tim C.

    Verified purchase

    Reviewed 8/31/25, United States.

    I am very pleased with the deal that I got. The computer is in great condition and to my surprise it came with a fresh install of Linux Mint which I knew nothing about but am really pleased with. The performance is nice and the software offerings fit my needs.

    Condition

    Excellent

    Purchased

    8/19/25

  • Anne P.

    Verified purchase

    Reviewed 3/1/26, United States.

    I like the Touch ID Also issue is that pix load very slowly on eBay listings. Not sure why. Slower than my old MacBook Pro

    Condition

    Fair

    Purchased

    2/19/26

  • Matt A.

    Verified purchase

    Reviewed 2/5/26, United States.

    The laptop works great and is exactly what I expected in very good condition. One problem I experienced was that I originally could not purchase the laptop because the website would deny the purchase until it eventually worked.

    Condition

    Fair

    Purchased

    1/17/26

  • Rob L.

    Verified purchase

    Reviewed 7/7/25, United States.

    So far, this has been exactly the upgrade I was looking for! While I had an issue with thee first order, it was remedied quickly and I was able to get the item I wanted. Fast, efficient, and helpful!

    Condition

    Excellent

    Purchased

    6/23/25

  • Musakanya M.

    Verified purchase

    Reviewed 10/12/24, United States.

    While! No word can match the excitement I have receiving this purchase. The Lenovo IdeaPad 14" 2020 model is just amazing. it looks neeew!! its flawless. This supply is serious with business and I recommend 100% I will certainly do business with you again.

    Condition

    Excellent

    Purchased

    9/22/24

  • Gary G.

    Verified purchase

    Reviewed 2/12/24, United States.

    I purchased the Lenovo IdeadPad with a 12th gen I5 cpu. The notebook was shipped the next day and arrived in excellent condition. I went to the Lenovo site and the notebook serial number was immediately recognized as a refurbished item with a one year warranty. Overall I grade the purchase as a 5 star experience.

    Condition

    Excellent

    Purchased

    1/25/24

2 products