BuyRefurbished

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 7 years

Based in United States

Overall rating

3,251 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.4/5

  • Battery

    4/5

  • Lens & Camera

    4.3/5

  • Overall performance

    4.1/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Matthew S.

    Verified purchase

    Reviewed 6/12/24, United States.

    I've only used the laptop a short time, so I cannot speak to the longterm durability, but my initial impression is that this is an amazing laptop for the price. I paid 400$ for it, and it performs better than anything I've ever used from that price range. Decent game performace, and excellent responsiveness for everything else.

    Condition

    Excellent

    Purchased

    5/29/24

  • Kay M.

    Verified purchase

    Reviewed 4/21/24, United States.

    You are my go-to place for all my computer needs. Been needing a replacement for an older laptop that was steadily having problems besides being extremely slow and not auto-connecting to the internet. My new laptop is great! Does everything I need and the condition what definitely 'like new'.

    Condition

    Excellent

    Purchased

    4/5/24

  • Zen F.

    Verified purchase

    Reviewed 4/14/24, United States.

    Extremely happy with the product. Will be a repeat customer, and have already recommended Back Market to friends. I have worked in the second-hand tech market myself, and am extremely impressed with the quality of Back Market's product. My laptop only contained standard Windows bloat-ware, and there was nearly no trace of the technicians work. (Void some log files showing that the performance was tested before it was sent to me) Finally, which I imagine is quite niche, Sophos was already installed! My only regret is not knowing about Back Market sooner!

    Condition

    Excellent

    Purchased

    3/29/24

  • Aalyha B.

    Verified purchase

    Reviewed 3/28/24, United States.

    After 7 months of use, this laptop's still going strong! Good screen, sound, and speed. Did have a slight issue in the beginning where the touch screen would trip out and register touches when I was, in fact, not touching it. No clue what that was about, but otherwise works like new!

    Condition

    Excellent

    Purchased

    8/21/23

  • Chance F.

    Verified purchase

    Reviewed 3/10/24, United States.

    It had a couple dings on the casing but that was to be expected with "fair" condition. the laptop itself works great, great battery life. I got it because it was a bigger screen than my current 11" Chromebook. This thing was an awesome deal.

    Condition

    Fair

    Purchased

    2/22/24

  • Barbara B.

    Verified purchase

    Reviewed 3/10/24, United States.

    Sorry that I can’t tell you much. It was a gift for my son, and he’s presently enjoying it very much. Since my skills are very basic around a computer, I can say that cosmetically it’s in beautiful condition. I appreciated the quick manner in which this transaction was expedited. Thank you! Barbara

    Condition

    Excellent

    Purchased

    2/27/24

  • Gautam K.

    Verified purchase

    Reviewed 3/3/24, United States.

    The product and experience with BackMarket was exceptional. I was looking for a powerful machine, in a good condition, without shelling out lot of money. I got an amazing deal within my budget and I was super pleased with the whole experience of searching, ordering and receiving the product. It's been close to 2 weeks now since I've been using the laptop and I couldn't be more satisfied. I'd highly recommend this site and would come back.

    Condition

    Excellent

    Purchased

    2/19/24

  • Sydney Y.

    Verified purchase

    Reviewed 2/28/24, United States.

    This is a good laptop! I am a college student and a casual gamer, and it's been able to do everything I've asked of it without much trouble at all. It arrived in well-padded packaging. Overall, I'm very satisfied!

    Condition

    Excellent

    Purchased

    2/14/24

  • Briston F.

    Verified purchase

    Reviewed 2/26/24, United States.

    Back Market is great to work with. Good communication regarding the product. Item was shipped free immediately via FedEx and it arrived sooner than scheduled. Item was well-packed for protection and it was in good in appearance and in functioning as described. Very pleased and will definitely consider buying again if I need any of their products.

    Condition

    Good

    Purchased

    2/9/24

  • Blake Y.

    Verified purchase

    Reviewed 2/24/24, United States.

    The laptop arrived quickly in a well padded envelope. There was no noticeable damage and everything worked as it should. The operating system was loaded on but not registered. All the computers' specifications that were advertised on Back Market were accurate and complete. I'm extremely happy with my purchase!

    Condition

    Excellent

    Purchased

    2/5/24

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