BuyRefurbished

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 7 years

Based in United States

Overall rating

3,251 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.4/5

  • Battery

    4/5

  • Lens & Camera

    4.3/5

  • Overall performance

    4.1/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • William C.

    Verified purchase

    Reviewed 10/16/23, United States.

    My laptop arrived quickly and unblemished, and it started running Windows 11 like a brand-new laptop right off the bat. I had a limited budget for this purchase and feel completely satisfied with it. I am not familiar with computers in general, but BackMarket's convenient filter options allowed me to narrow down the vast number of search results and find this amazing deal.

    Condition

    Excellent

    Purchased

    10/3/23

  • Christopher V.

    Verified purchase

    Reviewed 10/12/23, United States.

    I love this computer. It is super fast and very quiet. I could not find anything remotely close to the hardware in it at the $750 price point. It arrived super quick and looks brand new. I would recommend this for gaming if you’re on a budget.

    Condition

    Excellent

    Purchased

    9/9/23

  • Alyssa R.

    Verified purchase

    Reviewed 8/27/23, United States.

    So I can’t pretend to know a bunch about lap tops honestly. So like stats and stuff I wouldn’t be the person to talk to, but as far as does it do what I need it to do? Absolutely. Happy with the whole experience and will def being buying more stuff from back market (:

    Condition

    Excellent

    Purchased

    8/11/23

  • Dia B.

    Verified purchase

    Reviewed 8/27/23, United States.

    The delivery and the quality of the product was excellent. No visible damage, great price, and it works like a charm. This was my first time ordering from Back Market and it definitely won't be my last. 10/10.

    Condition

    Excellent

    Purchased

    8/16/23

  • Randell B.

    Verified purchase

    Reviewed 8/25/23, United States.

    great laptop lightweight fits in my bag with out it feeling heavy good battery life also quick browsing only problem i had was the charger they gave me didnt work but they did ship one out and i got it the same week so not bad at all

    Condition

    Fair

    Purchased

    7/24/23

  • Chris K.

    Verified purchase

    Reviewed 8/21/23, United States.

    I'm so happy with my purchase from this site! It was exactly what I wanted and it arrived on time, in perfect condition. The item works great and I have no complaints. This site has amazing customer service and quality products. I will definitely shop here again and recommend it to my friends. This is the best online shopping experience I've ever had!

    Condition

    Excellent

    Purchased

    7/31/23

  • Charles S.

    Verified purchase

    Reviewed 8/18/23, United States.

    Everything about this experience was awesome. It came exactly as described. Getting an all metal laptop with a Core i5 from last year for $400 is such a good deal. If you are in the marktet for a fast laptop that is built like a MacBook (albeit a bit thicker) This laptop is for you! My only gripe is that the screen doesn't get super bright for outdoor use, but for $400 it is more than acceptable.

    Condition

    Excellent

    Purchased

    5/17/23

  • Michelle R.

    Verified purchase

    Reviewed 3/18/26, United States.

    The item itself is fine, but start up is a bit slow. I think I'll just add more RAM myself as time goes on, but works well overall. However, customer service and delivery was awful. Arrives in a dented up box (thankfully enough padding to NOT affect the laptop) and to my neighbor's doorstep instead of mine. Just left out there...no sign off for it as required. Customer service did NOT help or seem to care when it was addressed with them.

    Condition

    Excellent

    Purchased

    3/5/26

  • Gabriel H.

    Verified purchase

    Reviewed 3/9/26, United States.

    will need a battery replacement the battery only last 1.5 hours original max charge what 55k milliamp it shipped with max of 35k so significantly degraded.

    Condition

    Fair

    Purchased

    2/26/26

  • Peter F.

    Verified purchase

    Reviewed 7/2/25, United States.

    I ordered an Excellent Condition MacBook Pro (2023), 16-inch - Apple M3 Max, 14-core and 30-core GPU - 36GB RAM - SSD 512GB What I got was Excellent Condition MacBook Pro (2023), 16-inch - Apple M3 PRO - 18GB RAM - SSD 512GB, with some Generic Aftermarket Charger and cable. Now the buyer that I was supposed to sell my current laptop too is biting his nails and looking for another book. What am I supposed to do with that? And with no phone support and no immediate chat support? This is a serious issue. If no faults were made, you wouldn't need to hire support staff. But unfortunately, big faults were made, $1500 faults.

    Condition

    Excellent

    Purchased

    6/28/25

537 products