Certified Pros

Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

1,515 verified reviews

Rating details

  • Accessories

    4.2/5

  • Appearance

    4.1/5

  • Battery

    4.1/5

  • Lens & Camera

    4.3/5

  • Overall performance

    3.9/5

  • Packaging

    4.3/5

  • Shipping

    4.4/5

Reviews

  • Tyler B.

    Verified purchase

    Reviewed 12/27/24, United States.

    Seller “Accidentally” sold me the wrong item. If it wasn’t for me being able to check specs they would’ve got over on me. Even the box that it was shipped in clearly stated it was the complete opposite product than what I ordered. Pretty disappointed with the seller. But atleast customer service responded in a timely manner to ship the item back.

    Mac mini (October 2014) Core i7 3 GHz - HDD 1 TB - 16GB

    Condition

    Good

    Purchased

    12/20/24

  • Rachael J.

    Verified purchase

    Reviewed 9/23/23, United States.

    I like Back Market. This is the first purchase I've regretted. The good: I love Back Market's philosophy, have made several purchases, enjoyed using the products, fully intend to make more purchases, and I highly recommend the company. The bad: my most recent purchase, a Surface Pro 4, has performed rather poorly for the money spent. It's been 8 years since the Pro 4 was first released so I didn't expect bells and whistles. Specifically, I was looking for a little more RAM and was pleased to come across this tablet computer with 16GB RAM. I have other computers and only intended to use this device for one, huge 2 GB app (JW Library), a 120 MB drawing app, 5 hrs/week Zoom meetings, and some email and online shopping. What I didn't expect to spend $450.00 on is frequent overheating, screen flickering, and computer freezes. I was surprised to find the computer would be incapable of installing Windows 11. There is now also a fingerprint-size screen burn that I hadn't noticed before. I can't find a driver to enable printing to my Canon MX922. I accept the possibility that many of these are tech-age-related/research-resolvable issues, but they're irksome! I mean, I could--MAYBE--see this at a couple hundred dollars. But at $400+? mehhh.... Anyway, I'm going to get a laptop cooling fan and keep hope alive lol. But if the measley $30.00 trade-in offer is any indication, vendor Certified Pros are making out like bandits knowing full well their 'Excellent' and 'like-new' ratings are a real stretch.

    Microsoft Surface Pro 4 256GB - Silver - (WiFi)

    Condition

    Excellent

    Purchased

    6/12/23

  • Dela W.

    Verified purchase

    Reviewed 3/31/25, United States.

    Item arrived earlier than expected, Clean and fully functional. Happy with my purchase and will be back for more.

    Acer ChromeBook 715 CB715-1W-59YQ Core i5 1.6 ghz 128gb eMMC - 16gb QWERTY - English

    Condition

    Good

    Purchased

    3/18/25

  • Bridgett M.

    Verified purchase

    Reviewed 10/9/23, United States.

    Back market was great but i do not like the HP chromebook as its not compatible with the cricut and windows is not available on it as it states it is not compatible either. I should’ve investigated more considering i do not know much about software and those things

    HP ChromeBook 14A G5 A4-9120c 1.6 GHz 32 GB eMMC - 4 GB

    Condition

    Excellent

    Purchased

    9/22/23

  • Sherika B.

    Verified purchase

    Reviewed 5/1/26, United States.

    It works well. The screen seems a little loose, but overall a good buy.

    MacBook Air 13-inch (2017) - Core i5 - 8GB - SSD 256GB

    Condition

    Excellent

    Purchased

    4/13/26

  • Milan W.

    Verified purchase

    Reviewed 12/3/25, United States.

    The device did not power on at all. This company has sent me a broken computer during finals season. I cannot begin to explain how upset I am at the quality, condition and care of this item. DO NOT PURCHASE FROM BACK MARKET.

    Microsoft Surface Laptop 4 13-inch (2020) - Core i7-1185G7 - 16 GB - SSD 512 GB

    Condition

    Fair

    Purchased

    11/28/25

  • Ciara H.

    Verified purchase

    Reviewed 4/5/25, United States.

    Love the computer. Use it mainly for YouTube movies and some school work. It came in great condition

    HP Chromebook 14 G6 Celeron 1.1 ghz 32gb eMMC - 8gb QWERTY - English

    Condition

    Good

    Purchased

    2/28/25

  • Augusta R.

    Verified purchase

    Reviewed 3/20/25, United States.

    The iPad I received was bent in the middle. Unfortunately, I am unable to receive a refund or replacement due to the device being lost or not delivered. I am very disappointed and upset about this matter.

    iPad 10.2-inches (2020) 8th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Good

    Purchased

    3/1/25

  • Jamie B.

    Verified purchase

    Reviewed 9/3/24, United States.

    It is almost perfect in appearance, operating system working great. The price was wonderful and this is now my favorite app for buying electronics.

    Acer ChromeBook Spin 511 Celeron N4000 1.1 GHz 32 GB eMMC - 4 GB

    Condition

    Good

    Purchased

    8/23/24

  • Marissa H.

    Verified purchase

    Reviewed 8/29/24, United States.

    Packaging was great. It even came with a sleek case and screen protector. I found my new company for electronics.

    iPad Air (2014) 32GB - Space Gray - (Wi-Fi)

    Condition

    Fair

    Purchased

    8/22/24

0 products

Aw, shucks!

We looked everywhere: the item you're looking for doesn't exist on our marketplace. Try your luck with another search or check out our great deals.

Go back to shopping
Aw, shucks!