CertifiedDirect

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

7,760 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Brendan T.

    Verified purchase

    Reviewed 10/27/25, United States.

    I ordered an unlocked Flip6, but i wind up receiving one locked to AT&T. I talked to an agent for Back Market and arranged to do a return Andretti another phone unlocked, but I just received a refund d with no notification instead.

    Galaxy Z Flip6 256GB - Yellow - Unlocked

    Condition

    Excellent

    Purchased

    10/11/25

  • Esther V.

    Verified purchase

    Reviewed 10/1/25, United States.

    Since I got it, I had problems with clarity of the videos, it only looks black and white, and the emojis look transparent an a weird blue color, I sent a black 🖤 instead of ❤️. I use reading lenses, but believe me I can’t read the words. I love the color of my iPhone, and everything look fine, except the true color, it has to be only in black and white.

    iPhone 12 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    9/17/25

  • Robyn P.

    Verified purchase

    Reviewed 8/11/25, United States.

    Battery at 100%, no issues transferring from iPhone X to iPhone 15 pro with eSIM instead of physical SIM

    iPhone 15 Pro 256GB - Natural Titanium - Unlocked

    Condition

    Good

    Purchased

    7/27/25

  • Pat B.

    Verified purchase

    Reviewed 8/10/25, United States.

    The device I ordered first was pink but it was somehow unavailable but I was able to find another black one. But I keep get notices about the pink one. And the phone came in excellent condition. It seems to be working very well. It looks great.

    Google Pixel 9 256GB - Black - Unlocked

    Condition

    Good

    Purchased

    7/25/25

  • Roger F.

    Verified purchase

    Reviewed 7/27/25, United States.

    My iPhone 15 pro is like brand new no scratches anywhere perfect condition, this was my first buy from Black Market i am 100% satisfied battery charges to 100%

    iPhone 15 Pro 128GB - Blue Titanium - Unlocked

    Condition

    Excellent

    Purchased

    7/14/25

  • Alleysiah T.

    Verified purchase

    Reviewed 5/24/25, United States.

    2nd time buying from backmarket and never once have I been let down! Such a good place to get your refurbished tech

    iPhone 15 128GB - Pink - Unlocked

    Condition

    Excellent

    Purchased

    5/19/25

  • James C.

    Verified purchase

    Reviewed 5/15/25, United States.

    I was gratefully surprised that the seller was able to give me a refund for my phone. I then turned around to order another phone from Back Market. I unfortunately found a Veteran's discount code that i am trying to get applied to my new order, if that is possible.

    iPhone 14 Pro 128GB - Deep Purple - Unlocked

    Condition

    Good

    Purchased

    4/8/25

  • Jeremy S.

    Verified purchase

    Reviewed 4/27/25, United States.

    As always best place to purchase a refurbished device. I learned the hard way trying to get one from Best Buy on the fly. Better quality comes from backmarket

    iPhone 14 Plus 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    4/14/25

  • Lucille F.

    Verified purchase

    Reviewed 4/24/25, United States.

    I don’t usually do reviews, but Back Market is worth it. The phone I received is working very well and had no damage even though I got one that was “Good”, saving me money. The process to send my old phone to them was easy. I would recommend using this company for any electronic purchases.

    iPhone 14 128GB - Starlight - Unlocked

    Condition

    Good

    Purchased

    4/7/25

  • Hannah M.

    Verified purchase

    Reviewed 4/18/25, United States.

    Ordered the premium option, the phone came looking like new and with 100% battery health! Perfect and exactly what I wanted at a great price. Shipping was fast and discrete. My only concern was that it was not labelled as fragile although good bubble wrap inside to protect.

    iPhone 15 128GB - Blue - Unlocked

    Condition

    Premium

    Purchased

    3/17/25

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