CertifiedDirect

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

7,759 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Cara B.

    Verified purchase

    Reviewed 3/11/25, United States.

    The “good condition” phone I bought was in excellent condition! No scratches on the back and only one tiny, barely visible scratch on the front. I’m so impressed and happy with this purchase! Phone looks and works great.

    iPhone 14 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    2/23/25

  • Regina W.

    Verified purchase

    Reviewed 3/9/25, United States.

    Hats off to Back Market. This was my second purchase. They make ordering easy and you receive your product in a short amount of time. I also commend them for their buy back program. I definitely recommend.

    iPhone 15 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    2/21/25

  • Shantanu S.

    Verified purchase

    Reviewed 3/3/25, United States.

    The phone was delivered on the promised date. It was in excellent condition with minimal signs of wear. The battery was at 87%. This was a starter phone for my son, who was very happy with it. I have never purchased a used phone in the past, but now I feel much more confident about doing so in the future, and BackMarket will be my vendor of choice.

    iPhone 13 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    2/20/25

  • Andrew C.

    Verified purchase

    Reviewed 2/23/25, United States.

    This worked great! Was in great condition and exactly as described. Came with a usb power cord (though no charging brick, be advised) and has so far worked great! I am using this off-network as a camera and wifi only device so can't speak to it's connection to a wireless provider but for what I've needed, it's been perfect.

    iPhone 13 128GB - Red - Unlocked

    Condition

    Good

    Purchased

    2/8/25

  • Dale C.

    Verified purchase

    Reviewed 2/18/25, United States.

    So far this phone has lived up to my expectations. It does not disappoint. The battery life is very good. I didn’t buy it for the camera, but it is really excellent. I’ve only had a couple weeks and I am liking it a lot.

    iPhone 14 Pro Max 256GB - Deep Purple - Unlocked

    Condition

    Good

    Purchased

    2/5/25

  • Ayden W.

    Verified purchase

    Reviewed 2/8/25, United States.

    This is now my go to app for my products because of how good quality and new they all come. Everything about this phone is perfect, I only ordered good condition but it came with not a single flaw I can see. I can’t go anywhere else for my tech! (And btw I ordered it and it came 2 days later)

    iPhone 15 Plus 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    2/5/25

  • Blaise M.

    Verified purchase

    Reviewed 2/1/25, United States.

    The iPhone 14 works perfectly, but the real surprise was that you guys actually paid what you said you would on my trade in. I have zero issues with any part of my transaction. I think that this is the way to acquire all my cell phones. I don't really care if I have the latest, greatest Apple product. One version behind, is fine with me ! ! ! !

    iPhone 14 128GB - Red - Unlocked

    Condition

    Good

    Purchased

    1/8/25

  • Tadeusz T.

    Verified purchase

    Reviewed 1/17/25, United States.

    iPhone was delivered within couple of days. Great condition with an exception of a small scratch on the screen that is hardly visible when the phone is used. The phone was purchased as "excellent condition", so not perfect but pretty close. Everything else is great, the battery life, and the rest of the phone. I highly recommend this seller.

    iPhone 14 Pro Max 512GB - Space Black - Unlocked

    Condition

    Excellent

    Purchased

    12/25/24

  • Carlos P.

    Verified purchase

    Reviewed 1/1/25, United States.

    This website is awesome. The service process was trustworthy and really good. And in delivering the phone to me, you got my apartment number right also. Yay! Kudos to your company! Thank you so much for everything.

    iPhone 13 128GB - Midnight - Unlocked

    Condition

    Good

    Purchased

    12/5/24

  • Alex L.

    Verified purchase

    Reviewed 12/5/24, United States.

    The phone is working great. For sure a solid upgrade and I got to trade in my old phone for a discount. I had a flight out on a Saturday and broke my old phone on a Monday. I received my now “new to me” phone on a Thursday just in time for my vacation. I want to personally thank the people at back market who were able to help me on a short notice.

    iPhone 15 Pro 128GB - Natural Titanium - Unlocked

    Condition

    Good

    Purchased

    11/18/24

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