CertifiedDirect

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

7,759 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Andre V.

    Verified purchase

    Reviewed 3/5/26, United States.

    So I hav had the phone for a couple weeks now. It's a good phone but all honesty, the iPhone 12 mini I traded in for this one was in better condition and worked more smoothly. I opted for the "good" condition, I wish I would have gone with "excellent". In my opinion, this iPhone 15 is in "fair" condition. It seems to work fine most of the time. Facial recognition is not as good as the 12 mini - it takes longer and with certain apps it just doesn't work... Maybe that's an update issue, I don't know. Back Market seems like a great company, I bought phones for my wife and my son and they both love them. But in the future I will definitely go with the "excellent" level iPhone.

    iPhone 15 256GB - Black - Unlocked

    Condition

    Good

    Purchased

    2/2/26

  • Amber G.

    Verified purchase

    Reviewed 3/4/26, United States.

    Phone is in great shape, works flawlessly.

    iPhone 15 Pro 128GB - Black Titanium - Unlocked

    Condition

    Good

    Purchased

    2/14/26

  • Selah R.

    Verified purchase

    Reviewed 2/4/26, United States.

    Love the color

    iPhone 15 Plus 256GB - Green - Unlocked

    Condition

    Excellent

    Purchased

    1/17/26

  • Mark G.

    Verified purchase

    Reviewed 1/26/26, United States.

    The fact that it was a 1800$ phone for 350$ is incredible. I love having A flip the only reason it’s not a 5 out of 5 there was more wear and tear where the basils connect due to dirt which is probably common with these phones, but still doesn’t look great

    Google Pixel Fold 256GB - Black - Unlocked

    Condition

    Good

    Purchased

    1/10/26

  • Bernie C.

    Verified purchase

    Reviewed 1/19/26, United States.

    The phone looks great. Shipping was slower than the last time I purchased. Battery wasn't bad but I went to apple and had it replaced. I purchased. Battery wasn't bad but I went to apple and had it replaced.

    iPhone 15 Pro Max 512GB - Black Titanium - Unlocked

    Condition

    Excellent

    Purchased

    1/7/26

  • Caleb M.

    Verified purchase

    Reviewed 1/9/26, United States.

    It was pretty easy to set up the new phone after getting it and I would definitely recommend this buyer. The phone had a small scratch on the screen but very minor. The battery came at 100 percent which was awesome. Overall very pleased with the purchase so far.

    iPhone 16 Pro 256GB - Desert Titanium - Unlocked

    Condition

    Excellent

    Purchased

    12/8/25

  • Cricket P.

    Verified purchase

    Reviewed 1/5/26, United States.

    Received my phone promptly - days before my expected delivery date. Phone has worked absolutely to specifications, well more than worth the price. It is important to note that it arrived in less than perfect battery condition, about 85% of original battery capacity; but considering the price and that I did not choose to get the Excellent condition, I feel little need to complain!

    iPhone 15 Plus 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    12/22/25

  • Ron M.

    Verified purchase

    Reviewed 1/4/26, United States.

    went well except for getting the return shipping material from Back Market. Took from the 19th of Dec, tell the 2nd of January to get it here. I used an old box I had here to send it back the 31st if December. other than that I'm completely satisfied.

    iPhone 16 Pro 256GB - Desert Titanium - Unlocked

    Condition

    Excellent

    Purchased

    12/19/25

  • Marcus H.

    Verified purchase

    Reviewed 11/18/25, United States.

    Shipping was fine, phone looks good. But it will randomly vibrate for 2-3 minutes straight for no reason. No call coming through, no mobile games, literally nothing to make it vibrate. I guess that's my fault for getting a refurbished phone.

    Galaxy S25 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    11/1/25

  • Lily V.

    Verified purchase

    Reviewed 10/29/25, United States.

    I’ve been wanting to upgrade my iPhone 11 for a while now, and recently the time came because after 4 years, she reached her storage limit and would close any app I tried to open. When I got this phone, the only thing I noticed that could have been considered damage is a slight ring around the charging port from a case. I’m really happy with my purchase.

    iPhone 14 Pro 256GB - Deep Purple - Unlocked

    Condition

    Good

    Purchased

    10/14/25

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