CertifiedDirect

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

7,759 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Diego A.

    Verified purchase

    Reviewed 2/11/25, United States.

    I love my iPhone 15 Pro Max! The performance is super fast, the battery lasts all day, and the camera takes amazing photos, especially with the 5x zoom. The titanium design feels premium yet lightweight. Overall, it’s the best iPhone I’ve ever had!

    Condition

    Excellent

    Purchased

    1/15/25

  • Shiann S.

    Verified purchase

    Reviewed 1/14/25, United States.

    I absolutely loveeeeeeee my iPhone 13 I purchased in the “ Good Condition “ and the phone is like brand new!! There are no scrapes or scratches and the BH is at 99% omg. Backmarket would always get my money Thank you BM

    Condition

    Good

    Purchased

    12/29/24

  • Shelby F.

    Verified purchase

    Reviewed 1/12/25, United States.

    Being that this is my 4th time buying from back market in a years time may sound crazy but the deals a ridiculously awesome! As far as my iPhone 14 Plus (I am an avid android, actually, Samsung user) but I’m kinda in love with this phone. Didn’t break the bank to see if I even like iPhone, may even go ahead and upgrade to the 16!

    Condition

    Good

    Purchased

    12/25/24

  • Brittany M.

    Verified purchase

    Reviewed 12/23/24, United States.

    I ordered an iPhone 12 Mini, and I’m impressed! The delivery was incredibly fast—it arrived in just two days. The phone itself is working perfectly so far, with no issues at all. It’s compact, sleek, and exactly what I needed. I couldn’t be happier with the experience. Highly recommend!

    Condition

    Fair

    Purchased

    12/18/24

  • Noella N.

    Verified purchase

    Reviewed 10/16/24, United States.

    I love my phone and this site is legit 100%. I highly recommend. If your orders have an issue, your money is refunded.

    Condition

    Good

    Purchased

    9/26/24

  • Jaquan M.

    Verified purchase

    Reviewed 9/20/24, United States.

    Ordered the “Good” condition iPhone 13 pro, but it came as it was excellent & looks brand new with a 84% battery health. (no scratches or anything seen). Came exactly within 2 days so the shipping is fast. Definitely would recommend and shop on backmarket again.

    Condition

    Good

    Purchased

    9/16/24

  • Patrick D.

    Verified purchase

    Reviewed 3/31/24, United States.

    Upgraded from iPhone 8+ to iPhone 13 Pro. Double my memory. Most importrant, the photo lenses make all the difference in the world. Great value for the price. I thought I had received a new phone not a refurbished phone!

    Condition

    Good

    Purchased

    3/11/24

  • Jane B.

    Verified purchase

    Reviewed 2/11/24, United States.

    My iPhone 14 arrived within a few days of my order. I ordered one that was listed as “good” condition. I was expecting a few minor scratches but when I opened up the box, it was in pristine condition! 😁 Not one scratch on either front or back of my phone! Your business was in touch with me, via email, from start right up to when I mailed my old iPhone back to you , free of charge. In my opinion, you are definitely a 5 star business with 5 star service. I will highly recommend you to anyone looking for a refurbished/reconditioned cell phone!

    Condition

    Good

    Purchased

    1/23/24

  • Troy N.

    Verified purchase

    Reviewed 1/8/24, United States.

    This was an excellent purchase. I was worried about buying refurbished but have been pleasantly surprised. I got the pink iphone 13 for my daughter for her bday and you would barely know that it was used. Works amazing and the battery is perfect! very happy.

    Condition

    Good

    Purchased

    1/1/24

  • Eric W.

    Verified purchase

    Reviewed 12/30/23, United States.

    After doing some research Back Market and there refurbish companies have the best prices and a year warranty which I didn’t see many or recall if any actually had a similar warranty on refurbished iphones. Order arrived on time and I was pleasantly surprised with the condition of the “Good” red 128GB IPhone 12. It’s in very great condition. I am very happy and will recommend Back Market to everyone. Thank you!!

    Condition

    Good

    Purchased

    12/22/23

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