CertifiedDirect

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

7,759 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Naga adithya kaushik C.

    Verified purchase

    Reviewed 2/15/26, United States.

    Absolutely love it, the phone looks to be in great shape. I bought it in "good condition", I was expecting it to be having visible edge color wear off and/or dents. There's barely any scratches, very very minute ones on the screen, which is totally fine by me, battery at 90%. Would definitely recommend. Timely delivery as well.

    iPhone 15 Pro 128GB - Black Titanium - Unlocked

    Condition

    Good

    Purchased

    2/11/26

  • Cynthia M.

    Verified purchase

    Reviewed 2/13/26, United States.

    Wow! I can’t believe this site to be true but it is. I got exactly what I needed and fast. My phone was exactly as described. This phone is like new! Even my service provider was impressed at the condition. I am highly recommending you guys to everyone!

    iPhone 15 Plus 256GB - Green - Unlocked

    Condition

    Excellent

    Purchased

    2/5/26

  • Madison W.

    Verified purchase

    Reviewed 2/4/26, United States.

    Lovely device, if there was even a single tiny scratch, I didn't notice haha. The hinge is perfectly fine and in tact, the large and small screen were both in perfect condition, and setting it up was easy as well. Lovely device.

    Galaxy Z Flip6 256GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    1/16/26

  • Matthew D.

    Verified purchase

    Reviewed 7/21/25, United States.

    I got my IPhone 13 Pro sent super easy. The changeover from my old phone was a bit finicky, when transferring my old iCloud to the new phone didn’t work the first time around but worked the second, I don’t know if it was my fault or not. All told though, the new phone is awesome and I feel good about saving some money rather than buying a device directly from Apple.

    iPhone 13 Pro 256GB - Sierra Blue - Unlocked

    Condition

    Excellent

    Purchased

    7/4/25

  • Joshua S.

    Verified purchase

    Reviewed 5/12/25, United States.

    I was worried about buying from here at first, but I can happily say that my experience with my iPhone 16 Pro Max has been flawless. Got it in premium quality the the phone has been perfect. Saved money compared to buying straight from Apple.

    iPhone 16 Pro Max 256GB - Black Titanium - Unlocked

    Condition

    Premium

    Purchased

    4/29/25

  • Connor G.

    Verified purchase

    Reviewed 4/18/25, United States.

    I received my IPhone 15 plus about a week ago and it has been well worth the purchase. The phone came with barely any visible scratches (excellent condition selected) and is at 100% battery capacity. I highly recommend refurbished phone markets like the back market. It just seems like a much smarter purchase.

    iPhone 15 Plus 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    4/7/25

  • Bert N.

    Verified purchase

    Reviewed 12/17/24, United States.

    The refurbished iPhone 14 was as was indicated and I am happy with the purchase. However, the trade in process is suspect as the price you are given is not the price they end up paying you. Their refurbishing company will tell you the condition is not as good as you submitted and then reduces your payout to lower than if you submitted a lower condition. Seemed like a bait and switch process by their refurbishing company.

    iPhone 14 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    11/28/24

  • Vanessalei B.

    Verified purchase

    Reviewed 3/18/26, United States.

    Well I Bought Two One For Me And One For My Husband My Husbands Came In Excellent Condition As Was Expected Everything Works And If Great👌🏼 Mine On The Other Hand Didn’t It Has Visible Signs Of Scratches All On The Sides I Payed For Excellent Condition And Expected That But Other Than That The Screen Was Good And The Phone Overall Was Good 👍🏼

    iPhone 16 Pro Max 256GB - Black Titanium - Unlocked

    Condition

    Excellent

    Purchased

    2/27/26

  • Lance E.

    Verified purchase

    Reviewed 3/9/26, United States.

    Device showed up on time in honestly a little better condition than I expected. Setup was pretty simple/easy. Great experience from BackMarket and the seller. The Galaxy has some bloatware that it comes with and/or tries to install as defaults but nothing too bad and it's all easy to remove.

    Galaxy S25+ 256GB - Silver - Unlocked

    Condition

    Good

    Purchased

    2/20/26

  • Jena H.

    Verified purchase

    Reviewed 3/8/26, United States.

    I got the 16 plus in black in excellent condition and I expected nothing less. Back Market DOES NOT MISS. Thank you guys for everything you do. I have so much trust in ya’ll that when I come back to order another device I know it’s gonna work properly. Not like buying a phone off Marketplace. lol. Thanks again!

    iPhone 16 Plus 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    2/26/26

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