CertifiedDirect

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

7,760 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Scott M.

    Verified purchase

    Reviewed 3/11/26, United States.

    The phone looked as good as a new one with no flaws I could find anywhere.This is the best deal I could find. Thank you.

    iPhone 15 Pro Max 512GB - Black Titanium - Unlocked

    Condition

    Good

    Purchased

    2/18/26

  • Laura J.

    Verified purchase

    Reviewed 3/8/26, United States.

    It appeared perfect with no scratches. Got it all set up with no issues. Very happy with the purchase.

    Google Pixel 8 Pro 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    2/19/26

  • Vanessa A.

    Verified purchase

    Reviewed 3/8/26, United States.

    i have a wonderful experience with trading in my old device and upgrading to a new device. i am always provided with a new device in immaculate condition.

    iPhone 16 Pro 256GB - Black Titanium - Unlocked

    Condition

    Excellent

    Purchased

    2/22/26

  • Michael V.

    Verified purchase

    Reviewed 3/2/26, United States.

    This is the second iPhone I’ve purchased from BackMarket. Items as advertised, condition and overall function. We will buy from your company again and again.

    iPhone 15 Plus 256GB - Blue - Unlocked

    Condition

    Good

    Purchased

    2/16/26

  • Holly E.

    Verified purchase

    Reviewed 3/1/26, United States.

    I couldn’t believe how easy this upgrade was. The phone arrived fast, safely packaged and fully charged. The data transferred seamlessly and I was up and running in no time. Will never buy new again!

    iPhone 15 Plus 256GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    2/18/26

  • Kashena C.

    Verified purchase

    Reviewed 3/1/26, United States.

    The shipping and purchasing process was fast and accurate. I upgraded my phone and has no issues. Will purchase again soon.

    Galaxy S23 128GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    2/19/26

  • Trina B.

    Verified purchase

    Reviewed 2/26/26, United States.

    Phone was shipped quickly and received as described. The process to purchase and trade in was way easier than expected!

    iPhone 15 256GB - Pink - Unlocked

    Condition

    Good

    Purchased

    1/28/26

  • Sara B.

    Verified purchase

    Reviewed 2/23/26, United States.

    It’s fine, honestly I’m quite underwhelmed after going from an iPhone 13 to an iPhone 16 Pro, I thought there would be noticeable differences. I work a job where I have to use my phone to take photos all day long and I was hoping the battery would last all day even with every app shut off and no notifications and in airplane mode Not sure if I got a ‘dud’ or if iPhones just can’t handle being in camera mode all day

    iPhone 16 Pro 256GB - Desert Titanium - Unlocked

    Condition

    Good

    Purchased

    2/11/26

  • Janice H.

    Verified purchase

    Reviewed 2/22/26, United States.

    Operates flawlessly. Screen and body were in excellent condition as advertised. So far so good! I’m excited to use the better quality camera.

    iPhone 16 Pro 128GB - Natural Titanium - Unlocked

    Condition

    Excellent

    Purchased

    2/10/26

  • Jose I.

    Verified purchase

    Reviewed 2/16/26, United States.

    Great phone in better condition than reported by back market. This is my second phone. Will not be my last. Why buy new just wait a year and by it used.

    iPhone 16 Plus 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    1/30/26

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