CertifiedDirect

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

7,759 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Marci M.

    Verified purchase

    Reviewed 9/29/25, United States.

    I bought that telephone for my son. Every time I ask him how he likes it, he says I love it!! He says it’s much faster than his old one. He was using an S 21 and he said everything is so much better with this one the S 24.

    Galaxy S24 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    9/8/25

  • Gleniece T.

    Verified purchase

    Reviewed 9/26/25, United States.

    I was scared to order due to online reviews but I’m so happy I did! I ordered in “good” condition and I didn’t notice any damages except a tiny scratch at the top of the frame that I quite literally had to search for. To the naked eye it looks brand new! Battery came 89% which I think is fair for a 2 year old phone. Coming from the base model 12 and can confidently say I do not regret this purchase.

    iPhone 15 Pro Max 256GB - Blue Titanium - Unlocked

    Condition

    Good

    Purchased

    9/19/25

  • Shawn C.

    Verified purchase

    Reviewed 7/26/25, United States.

    Pretty happy with my purchase. At first I was skeptical because it was different than how I originally bought my phones. However when my sister and her husband recommended it to me, I gave it a shot and have been using backmarket since. This is my 3rd iPhone I’ve purchased through backmarket and have no complaints or issues. Never fail to impress. Keep it up backmarket and Partners! What you pay for is what you get and quality is definitely there for all the pricing options available. 100% will be returning again. Don’t be afraid to give them a shot, it’s well worth it and 100% honest business and work!

    iPhone 14 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    7/14/25

  • Raquel E.

    Verified purchase

    Reviewed 7/18/25, United States.

    So far, so good. I waited a while to do my review to give it time to prove itself worthy or show its issues. The purchasing process was easy. The supplier shipped super fast and it arrived without issue or damage. I've recommended the service at least four times already to friends who knew I was looking to get a new phone without leasing it forever through a cell company.

    Galaxy S23 Ultra 512GB - Green - Unlocked

    Condition

    Excellent

    Purchased

    6/25/25

  • Bennie G.

    Verified purchase

    Reviewed 7/17/25, United States.

    I have bought from them in the past and as usual everything went perfect and quick. As fast as phones update and change, makes little sense to buy brand new. The deals available and pay for what you want is perfect. Great job!

    iPhone 14 Pro 128GB - Space Black - Unlocked

    Condition

    Good

    Purchased

    7/1/25

  • Keegan G.

    Verified purchase

    Reviewed 7/7/25, United States.

    I am SO HAPPY with my purchase. This is my second purchase from backmarket. The first was a MacBook pro and this Samsung Galaxy S24 + is amazing. I was stuck with a horrible Galazy A15 which could NOT handle my work load and multitasking...the phone works great and easily connect with eSIM to Metro... Thank you for your honest and great work.

    Galaxy S24+ 256GB - Black - Unlocked

    Condition

    Good

    Purchased

    6/19/25

  • Jim L.

    Verified purchase

    Reviewed 7/3/25, United States.

    The phone was listed as 'good', but is actually kind of great. Battery health is 87% and the few very slight blemishes are hidden by putting on a case. The phone was shipped quickly and arrived in good condition.

    iPhone 14 Pro 128GB - Space Black - Unlocked

    Condition

    Good

    Purchased

    6/15/25

  • Faith S.

    Verified purchase

    Reviewed 3/2/25, United States.

    The phone came in excellent condition and great battery as promised. The battery actually had 100% capacity so it’s basically brand new at a half the price of a new one from apple. The shipping didn’t take too long, about a week or so but less than 2.

    iPhone 15 128GB - Black - Unlocked

    Condition

    Premium

    Purchased

    2/13/25

  • Cameron B.

    Verified purchase

    Reviewed 2/2/25, United States.

    Nervous at first but once arrived I was beyond happy with the purchase it was flawless, new 100% battery from factory and even came with 10 months of Apple warranty. I will buy again when the time comes

    iPhone 14 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    1/16/25

  • Donna G.

    Verified purchase

    Reviewed 5/20/24, United States.

    Great experience and I bought a very good Apple Watch for far less than a new one, no issues with my watch after a year of ownership. Bought it in 2023. I trust Back Market. Buying a refurbished iphone and my trade in is the last iPhone I bought from Back Market in 2021.

    Apple Watch Series 6 (2020) GPS + Cellular 40 mm - Aluminium Silver - Sport band White

    Condition

    Good

    Purchased

    4/8/23

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