CertifiedDirect

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

7,759 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Nancy B.

    Verified purchase

    Reviewed 11/27/23, United States.

    Sorry I haven’t commented on this phone till now. I was waiting for my brother to come in for Thanksgiving to help me set it up. I just love my new iPhone 12. Glad I purchased it through Back Market because it saved me so much money! Easy to use and it may be refurbished but it looks new. Thanks for making phones affordable for seniors like me!

    iPhone 12 64GB - Red - Unlocked

    Condition

    Good

    Purchased

    11/5/23

  • Shara-kay D.

    Verified purchase

    Reviewed 10/15/23, United States.

    I was skeptical at first tbh looking at other reviews wondering if I was going to be as lucky as them but I was so happy and pleased with my purchase. I bought iPhone 12 Pro in fair condition and it looked brand new when I received it, no joke. Works very well. I am so pleased with the quality of this refurbished phone I will be buying again!

    iPhone 12 Pro 128GB - Graphite - Unlocked

    Condition

    Fair

    Purchased

    9/29/23

  • Briana J.

    Verified purchase

    Reviewed 10/7/23, United States.

    Much unlike my first purchase with back market (different seller) I am very satisfied with this one! I purchased an IPhone 13 in excellent condition. There wasn’t a single flaw that met my eye when I received it. Shipping was fast too. The battery health reads 100%, sound, speakers and mic all work well too. Does not get hot while charging. Which id usually expect with refurbished devices. Feels factory! I connected it with my carrier the same day, no issues!

    iPhone 13 128GB - Pink - Unlocked

    Condition

    Excellent

    Purchased

    9/29/23

  • Demi S.

    Verified purchase

    Reviewed 8/26/23, United States.

    I was definitely skeptical about buying a refurbished device. However, all those YouTube videos and hours of research are finally paying off! I got my iPhone 12 after only 2 days of waiting (which was faster than the predicted arrival date), and I'm happy to say I do not regret this purchase. The good condition for this phone was definitely a good choice. I only saw one barely visible scratch on the camera bump of the phone, but it's not an issue for me since I just use the phone with a case. I will be buying from BackMarket in the future as well! Keep up the great work!

    iPhone 12 64GB - White - Unlocked

    Condition

    Good

    Purchased

    8/2/23

  • Layla R.

    Verified purchase

    Reviewed 3/25/26, United States.

    love ittt!!

    iPhone 16 Plus 256GB - Pink - Unlocked

    Condition

    Good

    Purchased

    3/8/26

  • David M.

    Verified purchase

    Reviewed 3/23/26, United States.

    excellent

    iPhone 17 Pro Max 2000GB - Cosmic Orange - Unlocked

    Condition

    Excellent

    Purchased

    3/7/26

  • Asif sazzad S.

    Verified purchase

    Reviewed 3/23/26, United States.

    Worth it for the price. Received it at 86% battery health. 512 gb. Everything is original.

    iPhone 15 Pro Max 512GB - Black Titanium - Unlocked

    Condition

    Excellent

    Purchased

    3/9/26

  • Rayshad W.

    Verified purchase

    Reviewed 3/17/26, United States.

    Wonderful im learning alot

    iPhone 15 Pro Max 1000GB - Black Titanium - Unlocked

    Condition

    Excellent

    Purchased

    2/28/26

  • Kimberly A.

    Verified purchase

    Reviewed 3/8/26, United States.

    My IPhone 15 Pro is perfect and just like new. So glad I learned of this website so I could purchase what I wanted!

    iPhone 15 Pro 256GB - White Titanium - Unlocked

    Condition

    Excellent

    Purchased

    2/23/26

  • Jamie P.

    Verified purchase

    Reviewed 3/8/26, United States.

    This phone is incredible. I absolutely love it, and I love I didn’t pay a fortune for a new phone.

    iPhone 13 Pro Max 256GB - Graphite - Unlocked

    Condition

    Excellent

    Purchased

    2/20/26

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