CertifiedDirect

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

7,759 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Cleavian R.

    Verified purchase

    Reviewed 12/8/25, United States.

    I ordered the iphone 15 plus good condition and honestly it looks like premium there are no smugges on the screen or back it runs smoothly, no sticking or anything and it's my first time ordering from here so i was skeptical and scared but I'm glad my order came out great with zero issues 😊 well done.

    Condition

    Good

    Purchased

    11/22/25

  • Jessa R.

    Verified purchase

    Reviewed 12/6/25, United States.

    It came in perfect condition with some barely noticeable nicks on the body of the phone which I don’t mind since it’s refurbished. The battery life is at 100% which I love I wasn’t expecting it to be so high. This is my second time ordering from back market and it’s always great. My only complaint is that my order was two days late and delivered while I was gone.

    Condition

    Excellent

    Purchased

    12/1/25

  • Evan H.

    Verified purchase

    Reviewed 11/26/25, United States.

    This is GOOD CONDITION MORE LIKE NEW LOL GREAT JOB GUYS I LOVE IT SO MUCH THANK YOU! Amazing seller 100% battery as well!

    Condition

    Good

    Purchased

    11/23/25

  • Jill O.

    Verified purchase

    Reviewed 10/16/25, United States.

    My iPhone 16 was delivered to my house and was in great condition. It was easy to set up with my service provider and use of eSIM. Very positive experience with purchasing this phone. I enjoy using it.

    Condition

    Excellent

    Purchased

    9/24/25

  • Hector G.

    Verified purchase

    Reviewed 9/24/25, United States.

    I really happy with this phone condition, technically i received a brand new phone. Its my first time buying here so i really happy.

    Condition

    Good

    Purchased

    9/4/25

  • Daniel M.

    Verified purchase

    Reviewed 6/9/25, United States.

    I was a little hesitant buying anything on BackMarket after reading some online reviews, but I needed a new phone immediately because the charging port on my old iPhone 12 Pro was broken and the battery degraded. I wanted to upgrade to and decided to take a risk and buy it. I'm glad I did because when I opened the box to see my new iPhone 15 Pro Max, it was in excellent cosmetic condition. No scratches, scuffs, marks, dents, the screen crystal clear and the battery was 100%. I got it checked out by Apple and everything was in working order and I haven't had any issues in the 2 weeks since I've had it.

    Condition

    Premium

    Purchased

    5/27/25

  • Brittany W.

    Verified purchase

    Reviewed 3/13/26, United States.

    I was a bit skeptical at first, especially because I saw that the phone would be delivered by FedEx. Thankfully, all went well and my new phone arrived when it said it would. I upgraded from a 13pro to a 16pro. The phones are similar, but the 16pro definitely looks and feels more modern. Overall 10/10!

    Condition

    Excellent

    Purchased

    3/7/26

  • Glinda M.

    Verified purchase

    Reviewed 3/3/26, United States.

    This phone is so perfect 🥹 I’m so in love . Its perfect condition packing was great and secured. Everything is new and smooth. No issues. Got it with FedEx 2 day shipping. Will be ordering from back market again

    Condition

    Excellent

    Purchased

    2/25/26

  • Margaret K.

    Verified purchase

    Reviewed 2/25/26, United States.

    Quick shipping, exactly as described and I didn't have to hassle with phone as I did the prior order from Amazon, who left an administrator on the phone ordered! Will definitely recommend Black Market

    Condition

    Excellent

    Purchased

    2/12/26

  • Keng-lou H.

    Verified purchase

    Reviewed 2/25/26, United States.

    As far as I can tell, the phone is in pretty much perfect condition. I ran battery diagnostics and got mSavedBatteryAsoc: [99] (battery is at 99% of original health). No scratches anywhere on the device that I can detect, no issues with any of the hardware or software.

    Condition

    Excellent

    Purchased

    2/11/26

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