CertifiedDirect

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

7,759 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • James G.

    Verified purchase

    Reviewed 2/1/26, United States.

    Everything is fine with my iPhone 16 Plus. This marks the 11th product bought at Back Market over the last three or four years. All of them, have been total satisfaction transactions! Kudos to Back Market

    iPhone 16 Plus 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    1/16/26

  • Tithi D.

    Verified purchase

    Reviewed 2/9/26, United States.

    Love the color and the battery health was at 100%. everything works great and has good amount of storage as well!!

    iPhone 15 256GB - Pink - Unlocked

    Condition

    Excellent

    Purchased

    1/13/26

  • Natsumi S.

    Verified purchase

    Reviewed 1/28/26, United States.

    It is beautifully refurbished, with no damage on the surface. The battery capacity is 89%, and although the cycle count is relatively high, it works perfectly fine. Overall, I am satisfied with the product. Thank you very much.

    iPhone 15 Pro 256GB - Black Titanium - Unlocked

    Condition

    Good

    Purchased

    1/14/26

  • Gregory M.

    Verified purchase

    Reviewed 1/25/26, United States.

    Very happy with the condition of my new/refurb iPhone 16 Pro. I had to look really hard to find a flaw. That said it is working flawlessly. The transfer of data went very smooth and with no issues. Very happy with my new surprisingly longer battery life too!

    iPhone 16 Pro 256GB - Desert Titanium - Unlocked

    Condition

    Excellent

    Purchased

    1/10/26

  • David O.

    Verified purchase

    Reviewed 11/7/25, United States.

    I’ve only had the phone for about three weeks but so far, it has been great. I asked for a phone in “excellent” condition, and I got one on the first try. Backmarket has been great and this refurbisher has been too. Thanks Backmarket

    iPhone 16e 128GB - White - Unlocked

    Condition

    Excellent

    Purchased

    10/11/25

  • Dale E.

    Verified purchase

    Reviewed 5/6/25, United States.

    Needed to update and replace my old iPhone SE. battery not holding charge and past the update program. Got a refurbished iPhone 14, although not the latest model it’s working great!!! Highly recommend Backmarket phones!!

    iPhone 14 128GB - Midnight - Unlocked

    Condition

    Good

    Purchased

    4/15/25

  • Matt P.

    Verified purchase

    Reviewed 4/29/25, United States.

    I was looking for the best deal on an iPhone 15 Pro with 256GB of storage and was so happy to find Back Market! I got the unlocked fully refurbished version and its in really good condition. Really couldn't be happier with the purchase and happy to have picked up what seems like the last great iPhone apple made.

    iPhone 15 Pro 256GB - Black Titanium - Unlocked

    Condition

    Premium

    Purchased

    4/12/25

  • Wayne H.

    Verified purchase

    Reviewed 3/23/25, United States.

    Was looking to upgrade my iPhone 7 and came across Back Market. Overall, a very positive experience. Easy to use website that provided confidence in purchasing a refurbished iPhone 14 Pro. I especially like the Deep Purple option. During the entire purchase process, Back Market kept me informed, including shipping times. Also, Back Market provided a refund for my iPhone 7. Not a lot given its age but I preferred not to have it end up in landfill, so another plus for me. I’d highly recommend Back Market for used, refurbished electronics.

    iPhone 14 Pro 256GB - Deep Purple - Unlocked

    Condition

    Excellent

    Purchased

    3/10/25

  • Sukhjit S.

    Verified purchase

    Reviewed 4/30/24, United States.

    I bought iphone 13 pro max 256 gig from this website with excellent condition and battery came with 100% i got surprised and it has no scratches at all. It is working fine. I will buy more products from this website!!!

    iPhone 13 Pro Max 256GB - Graphite - Unlocked

    Condition

    Excellent

    Purchased

    4/19/24

  • Michael A.

    Verified purchase

    Reviewed 2/8/26, United States.

    I ordered a good-condition iPhone 16 Plus. It has a small scratch on the screen, but otherwise it's perfect. I was a long-time Samsung Galaxy user, so there is a learning curve. This is my third Back Market phone. I've always been happy.

    iPhone 16 Plus 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    1/28/26

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