CertifiedDirect

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

7,759 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Catina B.

    Verified purchase

    Reviewed 3/24/26, United States.

    I’m pleased with my phone! I’m grateful that I find your site. Thank you for providing quality refurbished iPhones.

    iPhone 16 Plus 128GB - Ultramarine - Unlocked

    Condition

    Excellent

    Purchased

    3/9/26

  • Sully R.

    Verified purchase

    Reviewed 1/23/26, United States.

    I am pleased to report that the phone arrived in perfect condition. Although I initially had some trouble activating the SIM card, I contacted Metro support, and they were incredibly helpful in completing the setup process for me.

    Galaxy S23 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    1/6/26

  • Luis F.

    Verified purchase

    Reviewed 1/10/26, United States.

    Great phone, first time buying from black market and the phone looks in prestige condition no scratches or nothing battery health at 91%. And genuine OLED screen, when displaying black screen there’s 0 light Note in pictures I have a screen protector and camera protector installed

    iPhone 16 Pro Max 256GB - Black Titanium - Unlocked

    Condition

    Excellent

    Purchased

    1/3/26

  • Chaline D.

    Verified purchase

    Reviewed 11/28/25, United States.

    The phone looks brand new and I only saw a tiny little scratch on the top corner of my screen that you really can't see with a screen protector. The battery came with 86%, which is fine cause it said minimum 80%. Everything works perfectly fine from the cameras, to the speakers, and setting up my e-sim. I've been using it for a few days and I have 0 problems with it plus the shipping was like 4days. If I have any problems later I'll change my review but at the moment I'm happy with my purchase.

    iPhone 15 Plus 256GB - Yellow - Unlocked

    Condition

    Excellent

    Purchased

    11/13/25

  • Eric H.

    Verified purchase

    Reviewed 11/23/25, United States.

    my device was received by me and when I opened the box, I saw a perfectly- sized iPhone that I know that I can love and get used to. I need it especially for a better Whatsapp experience u can say. We'll see how it goes with the App store, and getting messages as well too. I've kept the plastic sticker on it for screen protection

    iPhone 14 Plus 128GB - Starlight - Unlocked

    Condition

    Good

    Purchased

    11/8/25

  • Saniyah L.

    Verified purchase

    Reviewed 12/5/24, United States.

    Ordered this iPhone 14 Plus starlight 128gb in excellent condition for someone as a Christmas gift and excellent is exactly how it arrived. No scratches, no dents, no visible signs of use. Battery was at 100% percent and that was extremely important for me, so I was pleased. Item arrived a day early than the original date which was cool. 10/10 would recommend this site/app and seller.

    iPhone 14 Plus 128GB - Starlight - Unlocked

    Condition

    Excellent

    Purchased

    11/27/24

  • Neve L.

    Verified purchase

    Reviewed 1/14/26, United States.

    I was pretty nervous buying a refurbished phone from a place I hadn't had any past experience with, but Back Market is amazing!! I bought an iPhone 15 in excellent condition, and I have zero complaints. There are no scratches, no dents, nothing that I can see that would make it look "refurbished." I was further reassured after making the order by friends who sang the praises of Back Market. So there are lots of people buying from Back Market that are happy customers! Thank you Back Market for a new phone in GREAT condition!!

    iPhone 15 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    12/29/25

  • Mia A.

    Verified purchase

    Reviewed 9/29/25, United States.

    It looks completely new!! There were no scratches or marks. Everything seems to work fine so far. It came with a charger cord. The shipping was quick and there was no damage on the packaging it was in.

    iPhone 13 256GB - Pink - Unlocked

    Condition

    Excellent

    Purchased

    9/7/25

  • Ashley M.

    Verified purchase

    Reviewed 8/11/25, United States.

    It arrived as estimated and the packaging was minimal with the phone simply being in a box with bubblewrap, with a charger, and instructions. Looking at it, it is in fact flawless all around the sides, back, and screen. The only thing that places it in the good category is the camera area, it’s a bit dirty and has visible scratches with tiny chips, but the camera works perfectly fine. Other than appearance the performance of the phone is great. Everything is running smoothly so far on the first day and the battery health is at 90% which is great. Immediate yes. It’s been 3 weeks now and I believe it’s time for the update. It’s been perfect. I have not noticed any sudden damages or sudden glitches and inconsistencies. It works like a brand new phone. Everything feels new. Will I be purchasing from backmarket again, yes. 100%. The battery life on this phone is very good, lasts me entirely all day and I put it to charge at night at 20%. Absolutely in love. I will admit I was scared of being that small percentage of people who get a terrible phone but I didn’t and I’m very happy. I’ve checked the battery life and it has gone down to 89%, I’m not sure what it could be due to, likely from me allowing it to charge to 100% and more recently down to 10% but regardless I haven’t noticed any change in the battery life so if that’s important for you then there’s that.

    iPhone 14 Plus 128GB - Purple - Unlocked

    Condition

    Good

    Purchased

    7/26/25

  • Chintan P.

    Verified purchase

    Reviewed 2/11/26, United States.

    The phone was in great condition. It is working perfectly (so far). I was hesitant to buy a refurbished unit, but I took a leap of faith, and it turned out very well. Would 100% buy from this seller again.

    Galaxy Z Fold6 512GB - Silver - Locked T-Mobile

    Condition

    Fair

    Purchased

    1/26/26

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