Creative Clouds Inc

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 4 years

Based in United States

Overall rating

290 verified reviews

Rating details

  • Battery

    4/5

  • Lens & Camera

    5/5

  • Shipping

    4.6/5

  • Accessories

    4/5

  • Packaging

    4.4/5

  • Overall performance

    4.1/5

  • Appearance

    4.4/5

Reviews

  • Herbert C.

    Verified purchase

    Reviewed 10/28/22, United States.

    This is not a 2012 MacBook Pro. It's a 2013 MacBook Pro Retina. That's not what I ordered. I am not satisfied with my order. It's being returned to sender for a refund.

    MacBook Pro 13.3-inch (2012) - Core i5 - 8GB - SSD 128GB

    Condition

    Good

    Purchased

    10/25/22

  • Michael A.

    Verified purchase

    Reviewed 11/29/22, United States.

    Same thing that happened to another reviewer for this machine happened to me. So it's not a coincidence, the seller, Creative Cloud, are bait and switch con artists in my personally Constitutionally protected option (Don't like it Creative Cloud, SUE ME for libel, I beg you. I got shipped a machine with a slower processor than promised and I believe they assume most people won't check. They assumed that about the other reviwer too, wish I had seen his review first. So scummy, so typical New Jersey thug mindset. FU Creative Cloud. BackMarket was good by honoring the return policy and getting me a refund, but Creative Clouds is based in NJ, which I wish BackMarket listed where the sellers are from, so I can judge accordingly. NEVER buy anything from a seller in NJ, it's the armpit of the USA and filled with criminals. So I will look for another machine with the specs actually matching what is shipped, and I now won't buy ANYTHING from Creative Cloud again.

    iMac Pro 27-inch Retina (2017) Xeon W 3.0GHz - 2 TB SSD - 64GB

    Condition

    Excellent

    Purchased

    10/18/22

  • David D.

    Verified purchase

    Reviewed 3/26/23, United States.

    I got ripped off. I ordered a Playstation VR2 woth about 350 dollars and got a netgear wifi modem router worth about 50 bucks. Im very unhappy Thought i was getting a good deal. This will be my 1 and only time using backmarket!!

    Sony PlayStation VR 2 CUH-ZVR2 VR headset

    Condition

    Excellent

    Purchased

    3/8/23

  • Michele M.

    Verified purchase

    Reviewed 12/27/22, United States.

    I haven’t used it too much but seems good. However, I didn’t realize how crappy the camera is.

    MacBook Pro Retina 15-inch (2018) - Core i7 - 16GB - SSD 512GB

    Condition

    Excellent

    Purchased

    11/26/22

  • Adam R.

    Verified purchase

    Reviewed 9/13/22, United States.

    The iMac I received was not what I ordered. Mine was supposed to be SSD with 1000 GB. The one I got is an HDD with less than 500 GB. I either want a refund or the correct order. Adam Rogers

    iMac 27-inch Retina (Early 2019) Core i5 3GHz - SSD 1000 GB - 8GB

    Condition

    Excellent

    Purchased

    9/6/22

  • Peter L.

    Verified purchase

    Reviewed 4/16/23, United States.

    Better than expected.

    iMac 27-inch Retina (Early 2019) Core i5 3.0GHz - SSD 32 GB + HDD 1 TB - 16GB

    Condition

    Fair

    Purchased

    3/17/23

  • Richard S.

    Verified purchase

    Reviewed 4/16/23, United States.

    I ordered and paid for a Space Gray trackpad but received Black one. I needed a trackpad and this one was functional so I didn't send it back. But it wasn't what I ordered.

    Magic trackpad 2 Wireless - Space gray

    Condition

    Excellent

    Purchased

    3/15/23

  • Brent M.

    Verified purchase

    Reviewed 12/8/22, United States.

    Doesn't power on. USB C ports are damaged and don't hold the connector in the port. Also, more scratches and dents than my other Backmarket" excellent grade computer purchaes.

    MacBook Pro Retina 15-inch (2018) - Core i7 - 16GB - SSD 512GB

    Condition

    Excellent

    Purchased

    12/6/22

  • Ahmed A.

    Verified purchase

    Reviewed 11/29/22, United States.

    Battery service is recommended. That's what I realized when I opened the laptop first time I recieved.

    MacBook Pro Retina 15-inch (2018) - Core i9 - 32GB - SSD 1000GB

    Condition

    Fair

    Purchased

    11/21/22

  • Michael E.

    Verified purchase

    Reviewed 9/3/22, United States.

    Sent wrong remote.

    Apple TV HD 4th gen (2015) - SSD 32GB

    Condition

    Good

    Purchased

    8/21/22

25 products