Device Refresh

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

3,176 verified reviews

Rating details

  • Accessories

    4.4/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Dennis S.

    Verified purchase

    Reviewed 4/9/23, United States.

    Minor damage to one corner but it works great. Battery isn't like new, but holds up for 5hrs on the average casual usage. I replaced the 4gb ram with 16Gb and also replace HDD with SSD. It runs like new. 5 stars.

    Condition

    Good

    Purchased

    3/4/23

  • Erin C.

    Verified purchase

    Reviewed 4/9/23, United States.

    Great computer..: I then bought two more. They were not as good. The first of the last two is ok.. we will manage. The last is a great computer but was not restored/renewed. It has problems. Volume keys, keyboard and even touchscreen keyboard doesn’t work

    Condition

    Excellent

    Purchased

    4/2/23

  • Illana M.

    Verified purchase

    Reviewed 2/14/23, United States.

    I cannot understand why anyone would EVER purchase from a big box corporation when purchasing from backmarket.com is an option!! Everyone who’s seen my laptop are blown away at the low price, reliability beauty and quality of MacBook. You guys are top notch! My daughters so jealous she won’t talk to me!!😆 thank you!!

    Condition

    Good

    Purchased

    2/2/23

  • Astrid A.

    Verified purchase

    Reviewed 2/4/23, United States.

    i was scared at first but i got it two days after i ordered it and omg! it works so well. i use it for school and netflix mostly but it works perfectly fine, it's a little slow bc it's an old macbook but overall the quality is so perfect and it comes with a charger too!!!! don't waste money on 2k laptops when u can find some here cheaper lol

    Condition

    Good

    Purchased

    1/24/23

  • Nicky M.

    Verified purchase

    Reviewed 11/5/25, United States.

    Condition

    Good

    Purchased

    10/20/25

  • Brian S.

    Verified purchase

    Reviewed 4/26/24, United States.

    Keyboard keys on Gateway GCNP41524-BK Pentium Silver 1.1 ghz 128gb SSD - 4gb QWERTY Were loose and fell off after return date.

    Condition

    Excellent

    Purchased

    1/9/24

  • Carl A.

    Verified purchase

    Reviewed 2/14/24, United States.

    your refurbisher sent a defective Surface Go. had to get a refund. Bad motherbord

    Condition

    Excellent

    Purchased

    1/28/24

  • Anthony C.

    Verified purchase

    Reviewed 12/30/22, United States.

    Excellent surface pro. Refurbished Very minimal scratches on body. Screen perfect. Battery works all day. It had been running flawlessly. Very happy with this purchase

    Condition

    Good

    Purchased

    12/16/22

  • Neil D.

    Verified purchase

    Reviewed 7/18/22, United States.

    Good price for an entry-level iOS development tool. You can add a high-speed SSD drive using a $17 NVMe adapter. Run the internet restore to load Monterrey on the SSD and this older machine perks up quite a bit. It could still use a more modern CPU and more memory, but it does OK for simple app development with the latest version of XCODE.

    Condition

    Good

    Purchased

    7/2/22

  • John A.

    Verified purchase

    Reviewed 7/8/22, United States.

    I've been very pleased with the performance of my Macbook Pro. That pesky magsafe power connection started giving me trouble within a few months though. I just sent it back for repair or replacement. Back Market has been very responsive... but it's been kind of a hassle having to get my old computer set up as a back-up while getting the issue resolved.

    Condition

    Good

    Purchased

    1/23/22

4 products