Device Refresh

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 6 years

Based in United States

Overall rating

3,172 verified reviews

Rating details

  • Accessories

    4.4/5

  • Appearance

    4.4/5

  • Battery

    4.3/5

  • Lens & Camera

    4.5/5

  • Overall performance

    4.2/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Mika R.

    Verified purchase

    Reviewed 1/4/24, United States.

    quality was way above what I expected for only purchasing a "good" condition iPad. received it in a timely fashion, and overall I have zero complaints! first time purchasing with the back market platform, after my partner recommended it awhile back. 10/10 would recommend and buy off here again. ***also in regards to condition- I expected some dents/light scratches/etc, but there were none that were noticeable, upon initial inspection. basically looked brand new!

    Condition

    Good

    Purchased

    12/28/23

  • Allan B.

    Verified purchase

    Reviewed 10/22/23, United States.

    This is my first Apple Laptop, or any Apple computer. Bought this because my wife has a Mac and just feels more at ease with the Apple product. I will get used to it and the MacBook Pro I bought looks about new. Great display and so far easy set up. Very satisfied with this purchase.

    Condition

    Excellent

    Purchased

    10/5/23

  • Kayla C.

    Verified purchase

    Reviewed 3/9/26, United States.

    The device quality is really good but from the startup, this macbook was not a good one. It begins to heat up even if there’s not a program open or even if i’m only running safari. disappointing because this isn’t the first time i’ve ordered a macbook up here. the first one had a battery issue, and now this one heats up fast and goes slow.

    Condition

    Good

    Purchased

    2/28/26

  • L’tecia R.

    Verified purchase

    Reviewed 4/2/25, United States.

    Bought an iPad in fair condition for my 6 year old, it came like new. We have had no problems with it. Will definitely purchase from them again.

    Condition

    Fair

    Purchased

    3/8/25

  • Katherine L.

    Verified purchase

    Reviewed 1/10/25, United States.

    Taking the time that I don’t have to rate my 15th purchase thru Backmarket as ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️!!! Thanks so much! Bought 🍎 MacBook 2 days ago, & it was expected to be here tomorrow, but was alerted of the new arrival date this afternoon & was delivered this evening! Thank u 🙏 so much! So far so great! I buy all electronics thru here, namely I phones for myself & family. Which we all know what our phones mean & what an expensive, but necessary invest. they have become…❤️hope that this is helpful to anyone who is doing their due diligence to ensure they are buying from reputable company here! And BM thanks again!

    Condition

    Good

    Purchased

    1/7/25

  • Marlaia L.

    Verified purchase

    Reviewed 12/13/24, United States.

    i loved my ipad, got 2 of them for my little ones and they’ve been having a time with it as a early christmas present! thank you, will be ordering for myself here soon 🙂

    Condition

    Good

    Purchased

    12/11/24

  • Adrianna H.

    Verified purchase

    Reviewed 1/19/24, United States.

    I am so pleased with this purchase. As a college student, I wanted to buy a reliable and affordable iPad to use for school, and the iPad that I received was both. I’ve been using it for a few weeks now, and I have not had any issues at all. If you’re on the fence about purchasing from this company, as a testament to my own experience, I would definitely recommend them.

    Condition

    Good

    Purchased

    12/25/23

  • Sakeena J.

    Verified purchase

    Reviewed 1/7/24, United States.

    Ok so honestly, I paid for an iPad in good condition but there is not a SINGLE scratch or dent on it. You literally couldn’t tell the difference from a brand new one. After shipping, it came in like 3 days? Which is great. I’ve been using it for maybe 3 weeks now and the only thing that happened so far was the home button lagged for a minute. This was fixed by just locking the screen and unlocking it again. It hasn’t happened since. I’m definitely going to be shopping in the future. iPad also came with a charger :)

    Condition

    Good

    Purchased

    12/24/23

  • Robert S.

    Verified purchase

    Reviewed 12/30/23, United States.

    Tell you guys how I really feel :) IM EXTREMELY HAPPY THANK YOU !!! You guys are the best, I got one for my daughter aka iPad and was so happy with the purchase as well as she was extremely excited and happy, I got one for myself and I love it!! Thank you. And if anyone out there is on the fence and are wondering if they should get an item, it’s safe it’s more than legit, and this company is awesome at what they do. So you can know from a verified purchaser that you will happy with your purchase :)

    Condition

    Good

    Purchased

    12/24/23

  • Desiree N.

    Verified purchase

    Reviewed 8/13/23, United States.

    Was nervous at first buying a refurbished iPad but when I got it no scratches well taken care of. I’d definitely purchase from them again. Happy customer! ☺️

    Condition

    Good

    Purchased

    7/27/23

6 products