Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for

Overall rating

992 verified reviews

Rating details

  • Accessories

    4.4/5

  • Appearance

    4.5/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.2/5

  • Packaging

    4.6/5

  • Shipping

    4.5/5

Reviews

  • James S.

    Verified purchase

    Reviewed 1/6/21, United States.

    Sold as cellular capable but Verizon says it is not. I was given a free return, no mention of making good on the watch with cellular. A week later I am asked for a follow-up & having no other response yet am referred to a link to the seller - which gave me: "Gottferdam" - Oh fiddlesticks ! This page is missing. I would like something closer to what was offered, am lowering my score accordingly - BackMarket is enthused & humorous but so far not worth the trial.

    Condition

    Excellent

    Purchased

    12/21/20

  • Patricia P.

    Verified purchase

    Reviewed 1/5/21, United States.

    There were 2 small scratches on watch, I thought I picked one of the highest 2 choices so there weren’t any scratches according to

    Condition

    Good

    Purchased

    12/19/20

  • Javonna C.

    Verified purchase

    Reviewed 1/4/21, United States.

    Great

    Condition

    Fair

    Purchased

    12/22/20

  • Donald M.

    Verified purchase

    Reviewed 1/3/21, United States.

    comparing my motorola moto 3 is like comparing a ROLS to a CHEVY!

    Condition

    Excellent

    Purchased

    12/20/20

  • Fatoumata baye K.

    Verified purchase

    Reviewed 1/2/21, United States.

    Quality of product

    Condition

    Fair

    Purchased

    10/23/20

  • Kim B.

    Verified purchase

    Reviewed 1/2/21, United States.

    I returned the 1st I phone it was not unlocked and required a pass word.I am still waiting to receive another phone rather than a refun

    Condition

    Excellent

    Purchased

    12/21/20

  • Monica S.

    Verified purchase

    Reviewed 1/1/21, United States.

    Even though the device was listed as "very good" it does have a scratch on the screen - which it should not have according to Back Market's definition of "very good". I am also having issues with downloading apps. Hopefully, the seller will respond to my messages and these issues can be resolved.

    Condition

    Excellent

    Purchased

    12/29/20

  • Anthony B.

    Verified purchase

    Reviewed 12/30/20, United States.

    Poor customer service. Product not delivered to and UPS want to now start an investigation. Nobody reach to check to see if I received my item or not. This was purchased for my doughter for Christmas and now the poor 8 years old still does not her her Christmas gift. I doubt that I will want to ever do business again with back market and commsell. Can you please give me back my money so I can go buy the item elsewhere for my doughter, thank you. Tracking # 1Z12X2460297439728

    Condition

    Fair

    Purchased

    12/20/20

  • Yanina H.

    Verified purchase

    Reviewed 12/30/20, United States.

    Literally came flawless and connected with my carrier with no problems.

    Condition

    Excellent

    Purchased

    12/21/20

  • Dianna P.

    Verified purchase

    Reviewed 12/30/20, United States.

    Customer service was really good.

    Condition

    Fair

    Purchased

    10/30/20

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