Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for

Overall rating

992 verified reviews

Rating details

  • Accessories

    4.4/5

  • Appearance

    4.5/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.2/5

  • Packaging

    4.6/5

  • Shipping

    4.5/5

Reviews

  • Nathan B.

    Verified purchase

    Reviewed 1/14/21, United States.

    Everything was great with the phone. Appearance was as promised. No issues at all.

    iPhone 7 128GB - Silver - Unlocked

    Condition

    Excellent

    Purchased

    12/16/20

  • Tom P.

    Verified purchase

    Reviewed 1/14/21, United States.

    I was happy with this reseller within Backmarket

    iPhone 7 128GB - Silver - Unlocked

    Condition

    Fair

    Purchased

    1/2/21

  • Cierra M.

    Verified purchase

    Reviewed 1/13/21, United States.

    The silent button on and off switch on the side doesn’t work at all the phone literally doesn’t rain or make any notification noises and the functionality has a lot of glitches the phone will turn off just by itself even when it’s not dying

    iPhone 6s 64GB - Gold - Locked AT&T

    Condition

    Good

    Purchased

    1/1/21

  • Leticia M.

    Verified purchase

    Reviewed 1/13/21, United States.

    I thought it was gonna be new. Its used

    iPhone 11 Pro 256GB - Midnight Green - Unlocked

    Condition

    Fair

    Purchased

    1/9/21

  • Brandie G.

    Verified purchase

    Reviewed 1/13/21, United States.

    Got it not working it is getting shipped back today to get a new one

    Apple Watch Series 3 (2017) GPS 42 mm - Aluminium Space Gray - Sport band Black

    Condition

    Fair

    Purchased

    12/31/20

  • Emely G.

    Verified purchase

    Reviewed 1/13/21, United States.

    I payed for a stainless steel Apple Watch Series 3 for GPS+ CELLULAR and received an aluminum Apple Watch with only GPS .Very disappointed and unsatisfied.

    Apple Watch Series 3 (2017) GPS + Cellular 42 mm - Stainless steel Silver - Sport band White

    Condition

    Excellent

    Purchased

    1/8/21

  • Lisa B.

    Verified purchase

    Reviewed 1/13/21, United States.

    I never received my phone. Ordered and allegedly shipped Dec 22. Never arrived. UPS shows no record of delivery. Ecommsell the seller has stalled me for weeks, and now I have received email from Back Market telling me: "The merchant will offer a refund but to do so, they must first open an inquiry with the carrier. To carry out this procedure, they will need the following documents: - A photo or a scan of your ID - The signed certificate of non-receipt of the package and commitment to refuse the package if it ever reaches you (see attachment). Please note that a customer's information is strictly personal, and the buyer agrees to keep them confidential. Kindly understand that without this information, we cannot obligate the seller to do a refund for the parcel." Once these documents are received by the merchant, they will have 72 business hours to refund. To speed up the processing of your request, you can send these documents directly to the after-sales service interface of your customer area." I am extremely reluctant to send a "photo of my ID" to vendors who act like scammers. Are you kidding? The whole process has been bad. I'm not going to wait for yet another investigation with UPS, or send my ID to unidentified parties. I'm going to open a charge dispute with Visa. Sad, Back Market. I have used you many times with great results.

    iPhone 11 Pro 256GB - Space Gray - Unlocked

    Condition

    Excellent

    Purchased

    12/22/20

  • Tina W.

    Verified purchase

    Reviewed 1/12/21, United States.

    I was not able to use it within my network even though it was suppose to be fully unlocked

    iPhone 7 32GB - Rose Gold - Unlocked

    Condition

    Fair

    Purchased

    12/24/20

  • Jonathan P.

    Verified purchase

    Reviewed 1/12/21, United States.

    LOL, it's supposed to be a clearly white pixel 3, but instead they gave me a pink one. and here is the funny part, ask this question, how can i charge my google phone with an iPhone cable? and now customer service is very hard to reach. great job guys!

    Google Pixel 3 64GB - White - Unlocked

    Condition

    Excellent

    Purchased

    1/8/21

  • Steven M.

    Verified purchase

    Reviewed 1/12/21, United States.

    Very quick service, excellent quality. Backmarket worked great for me.

    iPhone 11 Pro 256GB - Space Gray - Unlocked

    Condition

    Excellent

    Purchased

    12/30/20

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