Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for

Overall rating

992 verified reviews

Rating details

  • Battery

    4.3/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.6/5

  • Accessories

    4.4/5

  • Packaging

    4.6/5

  • Overall performance

    4.2/5

  • Appearance

    4.5/5

Reviews

  • Jasmine S.

    Verified purchase

    Reviewed 9/3/19, United States.

    The silver grade was just like new. No visible damage and I received my phone in less than a week. It was an easy and straight forward process. I'd recommend Back Market to anyone in the market for a new phone.

    Condition

    Good

    Purchased

    8/18/19

  • Mark L.

    Verified purchase

    Reviewed 9/3/19, United States.

    1st time purchase from Back-Market. Was unsure about the quality ratings, 'stallone' sounded rough, but on a budget i went up one level to 'bronze'. i am very pleased, i found no visible use at all, and more imnportatly phone works excellant.

    Condition

    Fair

    Purchased

    8/23/19

  • Elizabeth a H.

    Verified purchase

    Reviewed 8/31/19, United States.

    I keep waiting for this gold-standard phone to backfire or quit on me, but after a week I have come to the conclusion that I got a great phone in primo condition for less than $200! Wowzers! I’m delighted with the experience, the product, and the guarantee. Thanks to my seller, Commsell, and thanks to Back Market!

    Condition

    Excellent

    Purchased

    8/18/19

  • Michael K.

    Verified purchase

    Reviewed 8/17/19, United States.

    It could not have been better. The phone arrived on time and it works great! I ordered the best condition and it looks brand new. I would recommend Back Market to anyone who wants a good deal in a phone!!

    Condition

    Excellent

    Purchased

    8/6/19

  • Leonid F.

    Verified purchase

    Reviewed 8/13/19, United States.

    It's a second phone bought from you and from same refurbisher. Everything just great. Thank you, very much !

    Condition

    Excellent

    Purchased

    8/1/19

  • Noah O.

    Verified purchase

    Reviewed 8/13/19, United States.

    I ordered a Galaxy S9 Silver Grade. In the description it’s says, “ For Smartphones and tablets, the screen is completely intact without scratches”. Unfortunately, Mine came with a decent scratch that I can easily catch my finger nail on. I put a screen saver on the device and it is still visible. However, the customer service and the shipping speed was great. I have had no issues with the phone and it works like a champ! Plan to use this phone for a while!

    Condition

    Good

    Purchased

    8/3/19

  • Palmer V.

    Verified purchase

    Reviewed 8/11/19, United States.

    Pristine condition, Battery at 94%. Hardly looks used. No problem connecting to network. I would say packaging for shipping could be better. It came in a padded envelope and that was it. Box would be better for protection. Fortunately, it did not get tossed around and arrived safely. Palmer

    Condition

    Excellent

    Purchased

    8/1/19

  • Killion C.

    Verified purchase

    Reviewed 7/31/19, United States.

    Excellent product. Looks just like new. Works as expected. I thought the battery might be replaced before I bought the phone, but it wasn't, so its currently at 85% efficiency. But I'm not too worried about that, because I most likely didn't read well enough about the description of what you all do to the phones beforehand. The battery works fine anyway. Overall I'm pleased. Thanks!

    Condition

    Excellent

    Purchased

    7/18/19

  • Carla D.

    Verified purchase

    Reviewed 1/18/21, United States.

    I was very pleased with the phone..very minor scratch near the charging port was all I could see..the phone works fine and I have had no problems with it..Price was the cheapest I could fine around..I would recommend this site!!

    Condition

    Fair

    Purchased

    1/6/21

  • Talayna K.

    Verified purchase

    Reviewed 8/5/20, United States.

    The product arrived on time but when I opened it it had visible cracks and scoff marks. I thought the discount was supposed to be because the merchandise was refurbished. This Apple Watch series 3 looked like someone dropped it on the ground, picked it up then sold it to me. I Came out better off paying the extra $25 and buying it brand new.

    Condition

    Fair

    Purchased

    7/29/20

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