Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

1,125 verified reviews

Rating details

  • Accessories

    4/5

  • Appearance

    4.3/5

  • Battery

    4/5

  • Lens & Camera

    4.2/5

  • Overall performance

    4.2/5

  • Packaging

    4.4/5

  • Shipping

    4.4/5

Reviews

  • Donavan C.

    Verified purchase

    Reviewed 1/28/26, United States.

    Honestly soooooo much higher than my expectations! I have always been so nervous about used electronics, especially laptops, but this thing is so smooth and the condition was extremely better than I expected, like brand new! 10/10! I did learn the day after that I do have the completely wrong laptop, but it's still really nice!

    Condition

    Fair

    Purchased

    1/17/26

  • Nicola C.

    Verified purchase

    Reviewed 11/17/25, United States.

    Some visible wear as described, but nothing that compromises functionality. Screen, trackpad and keyboard are near mint and the battery lasts a good while. Very satisfied, can certainly recommend from this experience.

    Condition

    Fair

    Purchased

    11/1/25

  • Kelley C.

    Verified purchase

    Reviewed 4/20/25, United States.

    the keys are kinda really stiff on use. it's fine tho. seems like it was refurbished well. 😁 some stray marks...like wax crayon, but is fine. other than that...it's fine. works as well as it should. ita as functional as it should be. I'm happy. 😄

    Condition

    Fair

    Purchased

    4/2/25

  • Mesheyla J.

    Verified purchase

    Reviewed 12/25/24, United States.

    It came and exceeded my expectations!!!!! I’m so glad it came in good shape with no problems. THIS IS NOT A SCAM I PROMISE🩷🙏🏾.

    Condition

    Fair

    Purchased

    12/19/24

  • Kenneth B.

    Verified purchase

    Reviewed 3/15/26, United States.

    When I opened the box, it looked like it hadn’t even been used, except for a small scrape on the bottom of the screen. This thing flies and does everything I need it to. The screen is better than my old MacBook Pro making streaming great. The backlit keyboard is a great for working in low light. My only gripes are is the keyboard itself feels a little flimsy and the amount of inputs (coulda done without the HDMI). This Acer is a great value and I’d recommend it and Backmarket to anyone!

    Condition

    Excellent

    Purchased

    3/7/26

  • Marsha H.

    Verified purchase

    Reviewed 9/7/25, United States.

    I'm happy to no longer be getting ominous popups telling me I'm using unsupported software. I still don't have Chrome navigation in my body memory, so I continue to use Windows shortcuts like to try to switch between recently used tabs. Since I use a Windows machine at work, I may never fully internalize what I should be using on this machine. I'm also looking for a way to connect my hearing aids to the audio from this. They require Bluetooth Low Energy, and the Chromebook transmits regular Bluetooth. I thought that any adapter would solve that problem, but what I read (and heard yesterday at Office Depot) suggests otherwise.

    Condition

    Good

    Purchased

    8/27/25

  • Nyasia D.

    Verified purchase

    Reviewed 6/29/25, United States.

    The package came fast, it had minor scratches (I was expecting worse so thats good that it only came with minor scratches). I ordered on the 26th of June and it cane the 28th of June. All the plugs work no problems (yet). It reminds me of a school chrome book.

    Condition

    Fair

    Purchased

    6/25/25

  • Daniel H.

    Verified purchase

    Reviewed 3/12/25, United States.

    This Dell 7410 Chromebook turns out to be better than described. It was listed as "Good" & yet should have been described as "Excellent". It looks virtually unused. This ended up being the 2n1 aluminum bodied version. It has very nice build quality as expected for the original price-point. Just a note on set up for anyone that gets one of these as it is an Enterprise Chromebook, it wants to be set up with a company account. It gives an option to set it up as a personal device instead but after I clicked on that option, it would not let me choose a WIFI network to sign into. I ended up having to use a USB to Ethernet adapter & plugging it into my router to complete set up. So just a heads up on that detail. Now that it is up & running, everything onit is working great.

    Condition

    Good

    Purchased

    3/7/25

  • Tanner B.

    Verified purchase

    Reviewed 3/21/26, United States.

    pretty happy overall given the decent price, but The website clearly states all laptops regardless of condition are 100% functional and have a minimum of 85% battery health. the laptop I received is at 78% apon arrival according to the laptops self diagnostics. as stated, given the price, this is nothing to cause a fuss about, but it does lead me to leave a review of 4/5 for this reason. also, my power indicator LED flashes a slow orange , which when researching could indicate an issue with the battery, but so far I haven't noticed anything to warrant true concern. I get around 4 or so hours on a full chargem

    Condition

    Fair

    Purchased

    3/6/26

  • Thomas W.

    Verified purchase

    Reviewed 1/14/26, United States.

    The device arrived in a timely manner and is exactly as advertised. There is some wear and tear, but it is perfect for what I use it for. I have been happy with all of the three purchases I have made on Back Market and plan to use the site in the future.

    Condition

    Fair

    Purchased

    12/29/25

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