Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

1,125 verified reviews

Rating details

  • Accessories

    4/5

  • Appearance

    4.3/5

  • Battery

    4/5

  • Lens & Camera

    4.2/5

  • Overall performance

    4.2/5

  • Packaging

    4.4/5

  • Shipping

    4.4/5

Reviews

  • Harry P.

    Verified purchase

    Reviewed 3/4/26, United States.

    Well, to start with, the choices online were great, and I picked the items that are important to me, then the shipping was very quick, and the Laptop arrived in great shape, well protected. I bought this for my wife, and setting it up was very easy and intuitive, and in no time at all, she was up and running. The only issue is that she does not like the touchpad, so I bought her a mouse and a docking station, so she now has even more options on connectivity and she is enjoying her new Chromebook every day. Great prices too.

    Condition

    Good

    Purchased

    2/15/26

  • Lucas L.

    Verified purchase

    Reviewed 2/21/26, United States.

    Great little laptop in excellent condition. Purchased from FireStar Electronics. Looks brand new. Doesn't look like anything has been serviced inside. HP battery is from 2022 and has 80% health with 214 cycles. My unit came with what appears to be a 400 nit touch-enabled display which is nice. SSD model is SK hynix PC801 HFS256GEJ9X101N. It runs Linux well.

    Condition

    Excellent

    Purchased

    2/16/26

  • Mike B.

    Verified purchase

    Reviewed 4/9/26, United States.

    I think the condition is better than fair, in fact I think it's good for a used Computer. I'm very happy with this so far. I know about Chromebooks and hardly use Windows anymore. AI doesn't care what computer you use! How do I get the usb with Flex? Thanks, My experience so far with Back Office has been good...Mike

    Condition

    Fair

    Purchased

    4/5/26

  • Carey K.

    Verified purchase

    Reviewed 3/26/26, United States.

    So far so good. I like it. It's a really nice laptop. It runs smoothly and so far it's got everything I need and it can do everything I need it to. Its a touchscreen too which I didn't know at the time I purchased it so that was a bonus. Overall I give it 5 stars!!

    Condition

    Good

    Purchased

    3/11/26

  • Lisa C.

    Verified purchase

    Reviewed 5/12/25, United States.

    This HP Elitebook is in awesome condition. The power supply cord was faulty however, I happened to have one that fit. I'm so thankful to Back market and everyone involved in their movement❣️

    Condition

    Good

    Purchased

    5/6/25

  • Anna O.

    Verified purchase

    Reviewed 4/18/26, United States.

    This is my 2nd Chromebook. The first was purchased from Back Market in 2022 and I loved it. I hated to recycle it, but it had long stopped getting updates and was starting to not allow me to do certain tasks. So I went back on BM and an tried to find myself another one with a few years of updates left for a reasonable price. This one had three years of updates left and the price was right. I will continue to use it for a few years past the updates because I only use for certain functions. Surprise, surprise...this is a touch screen. I actually thought I chose one that said it wasn't a touchscreen, but so be it. It's fine, but not a tool I will use hardly at all. My only complaint is the sound. When you are using it on a desk/table, it's okay because the speakers are on the bottom (??), but on a lap, it sucks. Super tinny. Not a fan. Why put speakers on the bottom? I will look for this in the future and avoid it. So overall, it's a good machine for what I want it to be, but I would choose a Dell in the future over the Lenovo for the sound.

    Condition

    Good

    Purchased

    3/27/26

  • Mauro V.

    Verified purchase

    Reviewed 3/10/26, United States.

    The Acer Chromebook 314 CB314-4HT-32X6 showed up instead of the one I ordered, but I’ve decided to keep it. I really like the tenkeyless design, it looks brand new, and it definitely gets the job done for me. It’s a great laptop!

    Condition

    Good

    Purchased

    2/19/26

  • Cardius H.

    Verified purchase

    Reviewed 3/30/25, United States.

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    Condition

    Fair

    Purchased

    3/16/25

  • Fred S.

    Verified purchase

    Reviewed 7/12/24, United States.

    I purchased my laptop in Good condition and it came in excellent condition. There isn’t a single scratch or ding and it performs flawlessly. I will definitely recommend and will continue to purchase from here in the future.

    Condition

    Good

    Purchased

    6/17/24

  • John S.

    Verified purchase

    Reviewed 4/21/26, United States.

    The device is exactly as the "fair" condition describes. A few minor cosmetic flaws, but all of the functions work as promised. It is light, easy to navigate, and the processor is extremely quick compared to my previous Chromebook. 10/10 for what I was expecting! Thank you!

    Condition

    Fair

    Purchased

    4/5/26

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